Daybreak Games Help @DaybreakHelp
This is the official Customer Support account of Daybreak Game Company LLC. help.daybreakgames.com San Diego, CA Joined October 2011-
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All EQ2 servers will be brought down for maintenance at 7AM PT on Tuesday, March 5, 2019. Downtime is expected to last approximately two hours. ow.ly/bm4V30nV6fg
REMINDER: All PS4 Servers will coming offline in 30 minutes (2PM PST / 10PM GMT) to bring you the latest patch, including fixes to team lobbies and Leaderboards. Anticipated downtime is 2 hours. Full patch notes can be found here: ow.ly/Qhwi50ml0GD
ICYMI - Last Friday, PS2 Programmer Paul shared a quick update on the status of the DX11 port and how much work the team has done so far! Read more: ow.ly/mmV230nPz3e
UPDATE: We have a scheduled Quality of Life patch going out today to address a number of live issues, including the missing Kill Counts in BR modes and small lobbies for some players. Exact timing and full patch notes to follow.
All EQ2 servers will be brought down for maintenance at 7AM PT on Thursday, February 21, 2019. Downtime is expected to last approximately two hours. ow.ly/foKk30nMgUl
Servers are now up and running! See you in Norrath.
The team is working to resolve an outstanding issue, and servers are expected to remain down for several more hours. We will provide updates as we can.
[DOWNTIME] All servers will be offline to launch Game Update 92 tomorrow. Up to 8 hours of downtime will begin at 5:30AM PT. [LIVESTREAM] The Resurgence Mega Capsule is back! Join us for a preview livestream at 9AM PT tomorrow over on Twitch. Details: ow.ly/banB30nL75H
NA Servers are now unlocked - apologies for the delay. Join us!
NA Servers are now unlocked - apologies for the delay. Join us!
We are running about 30 mins late on the server unlock. We expect to have the @PlanetSideArena EU region unlocked at 130pm pacific / 930pm GMT
We are running about 30 mins late on the server unlock. We expect to have the @PlanetSideArena EU region unlocked at 130pm pacific / 930pm GMT
[Downtime Notice] Game Update 91 and the Valentine's Day seasonal event launches tomorrow, January 31, 2019. Up to 8 hours of downtime will begin at 5:30AM PT. Details: ow.ly/kk2730nwfl9
PS2 servers are back up and running - we'll see you on the battlefield!
Today's downtime is running longer than expected. Downtime may last up to an additional two hours.
Today's downtime is running longer than expected. Downtime may last up to an additional two hours.
ICYMI: Closed Beta starts tomorrow! Full FAQ here: planetsidearena.com/beta
ICYMI: Closed Beta starts tomorrow! Full FAQ here: planetsidearena.com/beta
Transfers between SolTech and Connery will no longer be available after January 31, 2019 at 11:59 PM PT. Make sure your character is on your preferred server before this date, as they will be permanently locked whatever server they are on. Details: ow.ly/9lsF30nuiGL
All EQ2 servers will be brought down for maintenance at 7AM PT on Wednesday, January 23, 2019. Downtime is expected to last approximately two hours. ow.ly/h8wi30npEHj
All PS4 servers will be brought offline on Thursday, January 17, 2019, at 5:00 PM PT (today, in approximately 1 hour) for maintenance. Downtime is expected to last up to 2 hours. ow.ly/5GKK30nmbzc
REMINDER: PS4 EU servers will be coming offline in one hour (11PM GMT) to bring you the latest patch. Estimated downtime is 2 hours.
All EQ servers will be coming offline on Wednesday, January 16, 2018 at 6:30 AM PT for an update. Downtime is expected to last approximately 5 and a half hours. ow.ly/PryA30nkf7j
All EQ2 servers will be brought down for maintenance at 7AM PT on Tuesday, January 15, 2019. Downtime is expected to last approximately two hours. ow.ly/9XMC30njrwF
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