Ashley Cook @MakingUXBetter

Practicing user evangelist, zealously dedicated to making User Experiences better. #makingUXbetter #makeUXbetter (views are my own; more from me @ashleycook) makinguxbetter.com Virginia, USA Joined April 2017

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603

Centralis @Centralis_UX

3 years ago

We are nodding in agreement at this piece on 'Research Performance', from our friends @dscout. "These research-like activities take all the lifeblood away from credible, valid user research... and they leave a long-tail of bad behaviors to correct." dscout.com/people-nerds/r…

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Indi Young (she/her) @indiyoung

3 years ago

Qualitative research is not the opposite of quantitative. They each seek to create different knowledge. Patterns & regularities or amount & scale. Both valid & useful types of knowledge for an organization.

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Rob DiMarzo @robdimarzo

4 years ago

It's called USER experience design, not STAKEHOLDER experience design.

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Indi Young (she/her) @indiyoung

4 years ago

Problem space research works best when given in its own cycle, separate from the development cycle. Use the problem space as a continuous font of new knowledge and a strategic guide for ideation and innovation.

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Ayushi @ayushikroy

4 years ago

Looking at us next, digital service teams!!

Josh @JoshuaOgundu

4 years ago

Looking at us next, digital service teams!!

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Christina @cwodtke

4 years ago

Intuition is not instinct. It is built over time, not born to you. Feed your gut good data over years and you can trust your gut. If ignorant, do research. If knowledgeable, do research just in case you're wrong. Do research.

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Indi Young (she/her) @indiyoung

4 years ago

It’s time to stop thinking in terms of making one experience that will fit everyone. Here’s where we can use machine learning to pick up on a person’s current thinking-style and curve the experience into a shape that better supports that mindset. bit.ly/2X3lxvB

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Indi Young (she/her) @indiyoung

4 years ago

Because the business world shuns uncertainty, quantitative data insights get twisted so that the conclusions sound like they were deduced, and their validity unimpeachable. But both Qual and Quant have a spectrum that goes from subjective to empirical. bit.ly/3jUaKxn

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Kate Towsey @katetowsey

4 years ago

A nicely-defined and "meaty" #ResearchOps Manager role is on offer with @Docusign: docusign.com/company/career… /

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Indi Young (she/her) @indiyoung

4 years ago

Here's an update on the ever-evolving diagram of Data Collection Techniques that we use in developing solutions. Latest: framing each study by a part of a person's purpose allows for amazing patterns & cross-study insights/metrics. medium.com/inclusive-soft…

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TeamReOps @TeamReOps

4 years ago

#ResearchOps tweeps, we're pleased to welcome new board members to the ReOps Community! Please welcome: @rajoon @algazel @DanaChrisfield, Pollie Barden, @frebader, @grahamg4rdner @jahnavimirashi We are delighted to have you on board to help lead the community into the future 🙌

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Brigette Metzler @BrigetteMetzler

5 years ago

@TeamReOps we❤️working in the open :) @Sprae & I want to let you know the #PaceLayersMatrix workshop - (8 pillars of user research + the Pace Layers framework to understand ReOps within your org context) is on the ReOps Github for reuse by CC Sharealike! github.com/researchops/pa…

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Kate Towsey @katetowsey

5 years ago

A wonderful and extensive read/watch list from @dscout for anyone interested in the finessing, future or forwarding of #userresearch. dscout.com/people-nerds/u…

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UX_Research_and_Strategy @ux_and

5 years ago

Falling in love with a problem happens through observing it happen in a relevant context, where the problem is occurring to people in your target audience.

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Kate Towsey @katetowsey

5 years ago

A quick write up. A little library for someone new to the field of #UserResearch — like #ResearchOps new hires and internal stakeholders: medium.com/researchopslif…

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Teresa Torres @ttorres

5 years ago

“If you aren’t shipping software, you aren’t creating value for your customers. But if you’re building the wrong software, you aren’t creating value for your customers either.” - @ttorres bit.ly/2YQX5RI #prodmgmt #ux

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TeamReOps @TeamReOps

5 years ago

Thank you #ResearchOps Community - look what you've done ❤️ Always so proud and happy to see the work we do together helping another researcher!

Holly Schroeder (she/her/Mr.) @314UXHolly

5 years ago

Thank you #ResearchOps Community - look what you've done ❤️ Always so proud and happy to see the work we do together helping another researcher!

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Indi Young (she/her) @indiyoung

5 years ago

When scoping any research, the most important thing is to clarify why you are doing it. Research is simply knowledge creation, so what knowledge do you want? What knowledge are you missing?