ParcelForce Crew Help @Parcel_Crew

@parcelforce Would not bother - 24 hour delivery of live plants and they cant mind my address ? two attempts - same driver I live in a hamlet of 8 houses on a main Road - in 10 years on living here never a problem and it takes them two working days to answer a email - use DPD instead

@parcelforce why are you holding my package in Coventry despite providing the required information in the email . I have had no response from customer service. Tracking number EH158084850GB

@parcelforce @ParkinsonsUK I paid next day delivery for a package from Parkinson's UK that hasn't arrived yet and seems to be lost. It's my t-shirt for our 22 mile walk which is tomorrow. Please can you look into this?

@parcelforce Absolute disaster today. “Failed delivery attempt” I was in! Every other courier can get parcels to me. Why can’t you? No card either.

@parcelforce how do I get a return parcel picked up that is through eBay? Your courier damaged the package/item on the way to me so it needs to be returned but is 10kg. I need to arrange a collection

Hi @parcelforce I haven’t received my parcel yet for CP517816984CN. I need to pay custom charges apparently can you give me update or reference number. Thanks

Complete a***hole customer service agent @parcelforce today. Told me didnt want me on speakerphone. Fair enough. I said I had to be to read their tracking number off my phone but would come off it as soon as I'd read it. He refused and put the phone down on me. Hmmm.

@parcelforce Thanks I've just dm'd you my address!

@parcelforce Unless it is anything other than...well anything basically. If you send it wrapped in bubble wrap and cardboard. They'll break it

@parcelforce i have DM’ed you

@parcelforce why is it absolutely impossible to speak to someone who works for you?

@parcelforce You website is not taking payments for customs charges - please check with Worldpay why they are declining all cards

@parcelforce hiya I sent a package of via the post office last night and tracking info takes me your website but they says to check my info as it’s currently unavailable, what does this mean please?

@parcelforce Sent a DM, thanks

@parcelforce an "attempted delivery" was made when I was home all day - nobody came. No card was left, and it was a gift needed for Monday. Apparently if I want it redelivered tomorrow, you want me to pay £12! I doubt anyone actually turned up with the parcel in the first place!

@parcelforce Thanks Sue, I have just DMed you with the info

@parcelforce Hi there my parcel was attempted to be delivered yesterday but I wasn't home so I checked the tracking and it says its been returned to depot but a card wasn't left as I live in a flat with an entry system so I don't think the driver gained access. Can you help?

@parcelforce hi, we’ve had a parcel out for delivery every day this week and then by this time every day it’s returned to the depot. No attempt to deliver. Any way of breaking this cycle?

@parcelforce I need to talk to someone right now, been on hold for 20 mins and then you cut me off. Apparently you have an issue with my address. I know this by looking up the code on the website on the card YOU DELIVERED TO MY ADDRESS. Help?

@parcelforce Hi, I received an email on Monday to say a parcel would be delivered on Tuesday 17th September. It’s still not arrived and the tracking information is not really telling me anything. When will I receive my parcel? Thanks