The Vanguard Method @VanguardMethod
Going beyond command and control management beyondcommandandcontrol.com Joined February 2013-
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The Vanguard Method retweeted
Preparing for a seminar hosted by Mike Jackson, preeminent systems thinker. He suggested students watch A Brief History of the Vanguard Method to warm up. Had to watch it myself – had forgotten doing it. And I recommend it to anyone interested: youtu.be/FkVE-ZeRyVs
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The Vanguard Method retweeted
Mike Jackson, preeminent academic, systems thinking, sent me a note: “…love what you say in your recent newsletter about complexity theorists!” It is a reaction to the #HumanLearningSystems ‘guidance’. My occasional newsletter here: beyondcommandandcontrol.com/newsletter/
The Vanguard Method retweeted
Vanguard would offer systems conveners a P45. It is the job of leaders to change the system. Can't be delegated.
Vanguard would offer systems conveners a P45. It is the job of leaders to change the system. Can't be delegated.
The Vanguard Method retweeted
Noooo... it ain't about participation, it's about knowing that to study to reveal the flaws in the current system and open the eyes to the scope for improvement. Nothing wrong with HLS ambitions. Just no useful method.
The Vanguard Method retweeted
What’s missing from #HumanLearningSystems? Guidance on what to study and how to study it. Change to people-centred services requires a change to the system, it is a normative shift. Nothing in HLS guidance helps with that.
The Vanguard Method retweeted
I resolved to avoid argument on Twitter – it is not a medium that is conducive to constructive debate between people with different mental models. But #HumanLearningSystems arrived in my feed. It purports to be a systems approach to health and care systems. Oh dear. More later.
The Vanguard Method retweeted
I doubt #HumanLearningSystems will achieve its (worthy) ambitions. Our health and care services are not complex systems, they are unnecessarily complicated systems. Improving them requires removing the causes. This won’t be achieved by the means offered in HLS.
The Vanguard Method retweeted
I stand corrected. But it is true to say that having presented evidence on (a) reasons for costly policy failure and (b) profound results from better service designs, both counted for nothing as they didn't fit the political narrative.
The Vanguard Method retweeted
ZBB is, simply, start with nothing. Then guesswork and conjecture. The way we've been working with 'money' is: distinguish between money spent that is of value to service users and, then, money spent on everything else. Need to know what matters to user (as you would!)
ZBB is, simply, start with nothing. Then guesswork and conjecture. The way we've been working with 'money' is: distinguish between money spent that is of value to service users and, then, money spent on everything else. Need to know what matters to user (as you would!)
The Vanguard Method retweeted
@ExeterCouncil @ExeterCX @KensingtonRoyal Congratulations!
The Vanguard Method retweeted
I told @Jeremy_Hunt that the problem with the NHS is lack of continuity. To provide it we need to change the system. He agreed with the problem but said IT would fix it. Didn’t did it? Now he talks of changing the system, but what does he mean?
The Vanguard Method retweeted
A target is an arbitrary measure driven down a hierarchy. If measures related to purpose are used where the work is done to understand and improve the work they aren't gamed. Such measures are actual, not arbitrary.
A target is an arbitrary measure driven down a hierarchy. If measures related to purpose are used where the work is done to understand and improve the work they aren't gamed. Such measures are actual, not arbitrary.
The Vanguard Method retweeted
The key issue is measures must relate to purpose. All command-and-control measures don't. Hence they drive things in the wrong direction.
The key issue is measures must relate to purpose. All command-and-control measures don't. Hence they drive things in the wrong direction.
The Vanguard Method retweeted
HMG is reported to be spending £3m a day storing PPE. Should have gone to @stockrightnow
The Vanguard Method retweeted
Consumer Duty shifts the locus of control from the regulator to the regulated. Herewith a method for compliance that is fast, low-cost, knowledge-based and will strengthen competitive position. tinyurl.com/DesigningFor-C…
The Vanguard Method retweeted
The Vanguard Method retweeted
More here: beyondcommandandcontrol.com/events/vanguar…
The Vanguard Method retweeted
Beyond Command and Control: a four-day programme Get the basics of the Vanguard Method. This four-day course takes leaders who are systems thinking beginners straight into the work to learn about sub-optimisation in their organisation and how to remove it.
The Vanguard Method retweeted
#ConsumerDuty, the new regulations for financial services, impress me – radically different and ought to be studied by all regulators. I submitted comments to the FCA consultation. Read them here: beyondcommandandcontrol.com/consumer-duty/…
The Vanguard Method retweeted
We discuss what it will take to improve care systems (and save money).
We discuss what it will take to improve care systems (and save money).
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