🚀Introducing Voice + Chat AI Agents on WhatsApp with Sarvam Samvaad
Now create rich customer interactions within one seamless thread that includes voice calling + real-time chat. This is powered by:
▪️11 Indian languages across text, voice and widgets
▪️Context-aware,…
Great AI knows when to stop.
>HITL triggers in Voice AI:
>Low ASR confidence
>Policy-blocked intents
User frustration / repeats
>Pass convo state + suggestions to agent → cuts AHT.
>HITL isn’t failure, it’s experience insurance.
#VoiceAI#nlp
New month, new grind
next 30 days goals:
>3 AI/ML + backend projects in voice/conversational systems that solve real business problems
>Daily DSA
>Open-source contributions in Voice AI
>Document learnings
Today I took the Bangalore Yellow Line metro for the very first time after my exam. sach mein, the crowd was so much that people’s faces were literally touching each other 😭.
“Hello / नमस्ते / வணக்கம்” — same agent, same quality.
Multilingual ≠ translation.
Auto language-ID
Right ASR/TTS per locale
Domain lexicon injection
Bilingual fallback when confidence dips
Respect local speech = real trust.
#IndicAI#VoiceAI
AI that only “talks” is half-baked.
True power = Conversation → Action.
Pattern I use: Intent → ActionResolver → Connector (CRM/ERP/CCaaS).
Add retries + DLQ for reliability.
Bots that close loops > bots that just chat.
#VoiceAI#NLP#SystemsDesign
If you can’t measure, you can’t improve.
In Voice AI, log per-turn events:
1)latency_asr, latency_policy, latency_tts
intents, handoffs, sentiment
Roll up p95s + win rates → spot drift early & retrain.
Analytics ≠ dashboard. It’s a feedback loop.
#MLOps#NLP
If you can’t measure, you can’t improve.
In Voice AI, log per-turn events:
1)latency_asr, latency_policy, latency_tts
intents, handoffs, sentiment
Roll up p95s + win rates → spot drift early & retrain.
Analytics ≠ dashboard. It’s a feedback loop.
#MLOps#AI#NLP
Don’t talk over me”- humans hate it, AI agents too.
I use VAD+ASR partials to detect barge-in, cut TTS mid-sentence & hand control to intent.
Real convo = LISTEN ↔ SPEAK ↔ INTERRUPTIBLE.
Respecting micro-cues makes bots feel human 🤖✨
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