Against ASOS @AgainstAsos
Fighting against @asos refusing genuine refunds. UK Joined November 2021-
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Hey @asos, why am I the only one helping your customers? You’re a joke and soon enough, more and more people are gonna fight you for the money you’ve illegally taken from them. @MaryamElahiea @ASOS_news @asos_careers @BBCWatchdog THIS is why I set up this account 🙌🏽🙌🏽 ⬇️⬇️
@ASOS @Loeya Your Company Is a RIP OFF des not refund customers $$$ Do not buy here total rip off
You’re SHITE @asos @MaryamElahiea @ASOS_news @asos_careers
You’re SHITE @asos @MaryamElahiea @ASOS_news @asos_careers https://t.co/bFTIQGETnJ
Letter Before Action to their head office demanding refund and give deadline to respond/refund by. If no response/refund, proceed with legal action. @asos @MaryamElahiea @ASOS_Careers @BBCWatchdog @ASOS_news
Letter Before Action to their head office demanding refund and give deadline to respond/refund by. If no response/refund, proceed with legal action. @asos @MaryamElahiea @ASOS_Careers @BBCWatchdog @ASOS_news
Letter Before Action to their head office demanding refund and give deadline to respond/refund by. If no response/refund, proceed with legal action. @asos @MaryamElahiea @asos_careers @ASOS_news @BBCWatchdog
LEGALLY they can NOT refuse you your refund. They try this with everyone Letter Before Action to their head office demanding refund and give deadline to respond/refund by. If no response/refund, proceed with legal action. @asos @BBCWatchdog @MaryamElahiea @asos_new
LEGALLY they can NOT refuse you your refund. They try this with everyone Letter Before Action to their head office demanding refund and give deadline to respond/refund by. If no response/refund, proceed with legal action. @asos @BBCWatchdog @MaryamElahiea @asos_new
THIS is their tactic - don’t fall for it. Letter Before Action to their head office demanding refund and give deadline to respond/refund by. If no response/refund, proceed with legal action. Include print outs of the promised refund @ASOS @BBCWatchdog
Don’t be silly, of course they can’t chase it up for you. That’s too much work for them 😴 They’ll send you round in circles then ignore you until you go away @asos @MaryamElahiea @ASOS_Careers @BBCWatchdog
Big big BIIIIIIIGGGGG problem. @asos like to break the law and illegally withhold your money from you. @MaryamElahiea @ASOS_news @ASOS_Careers @BBCWatchdog
Even after the 22 days, there’s 1% chance you’ll actually get your refund @asos @MaryamElahiea @ASOS_news @asos_careers
No refund is ever automatic with @asos You have at least 7 weeks of work to get through before they even consider refusing you. Get your legal hat on. @MaryamElahiea @ASOS_news @asos_careers
Still staying on brand, I see, @asos SCAMMERS @MaryamElahiea @asos_careers @ASOS_news @BBCWatchdog
Still staying on brand, I see, @asos SCAMMERS @MaryamElahiea @asos_careers @ASOS_news @BBCWatchdog
🤔 @ASOS @MaryamElahiea @ASOS_Careers @ASOS_news
🤔 @ASOS @MaryamElahiea @ASOS_Careers @ASOS_news https://t.co/nZCItfJM1F
But mistakes rarely happen, isn’t that right @asos? Awful company @MaryamElahiea @BBCWatchdog @asos_careers @ASOS_news
But mistakes rarely happen, isn’t that right @asos? Awful company @MaryamElahiea @BBCWatchdog @asos_careers @ASOS_news https://t.co/hn1xC7dXAz
Messing up again, @asos? It’s quite worrying how you - as a massive company, think it’s okay to deny your customers of the money they’re legally entitled to. Hopefully you won’t be operating much longer 🤞🏽 @MaryamElahiea @BBCWatchdog @ASOS_Careers @ASOS_news
Messing up again, @asos? It’s quite worrying how you - as a massive company, think it’s okay to deny your customers of the money they’re legally entitled to. Hopefully you won’t be operating much longer 🤞🏽 @MaryamElahiea @BBCWatchdog @ASOS_Careers @ASOS_news
Letter Before Action to their head office, demand what they owe and give deadline. If they ignore or don’t comply - proceed with legal action. Under the Consumer Rights Act 2015, legally they HAVE to refund you @asos @MaryamElahiea @ASOS_news @asos_careers @BBCWatchdog
Letter Before Action to their head office, demand what they owe and give deadline. If they ignore or don’t comply - proceed with legal action. Under the Consumer Rights Act 2015, legally they HAVE to refund you @asos @MaryamElahiea @ASOS_news @asos_careers @BBCWatchdog
They will try their best to illegally keep that refund from you, isn’t that right @asos??? @asos @MaryamElahiea @ASOS_news @asos_careers @BBCWatchdog
Why am I not surprised Letter Before Action to their head office, demand what they owe and give deadline. If they ignore or don’t comply - proceed with legal action. @asos @MaryamElahiea @ASOS_news @asos_careers @BBCWatchdog
Why am I not surprised Letter Before Action to their head office, demand what they owe and give deadline. If they ignore or don’t comply - proceed with legal action. @asos @MaryamElahiea @ASOS_news @asos_careers @BBCWatchdog https://t.co/FLc3BE1ig5
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@AgainstAsos @ASOS I can only hope that they will be held accountable for misleading you and PayPal. Another lesson learned: since they can ALL be malicious, and even though I will NOT shop @ASOS anymore, I will order one parcel at a time from a supplier. (1)
@AgainstAsos @ASOS In any case, I will let you know if I actually see my refund @AgainstAsos. And please keep going after them and let me know as well! (3)
@AgainstAsos @ASOS @AgainstAsos I did download and fill GLS’ (the delivery co) sworn statement, which I joined to my PayPal claim (I could not join it to the ASOS chat of course). But would that be sufficient? I highly doubt it… (2)
@AgainstAsos @ASOS So glad you got your refund. And you are a 100% in taking the matter further, considering their purposedly misled you. I also wished people would ‘legally’ fight even for £5 but I understand it can be stressful.
@AgainstAsos @ASOS @AgainstAsos, I can’t believe this but PayPal arbitrated in my favour. Let’s wait until I actually receive my refund before celebrating. I am not sure what « went well »… (1)
@AgainstAsos @ASOS I have screenshots of the live chat, thankfully. I will be contacting them later regarding my refund. Thank you for your advice.
@ASOS hi, I would like to speak to a supervisor regarding an order where I was hospitalised with covid and because my return was few days late I only get vouchers when I was told by your customers services that it would be ok and this would be resolved where I would get a refund?
@AgainstAsos @ASOS Thank you so much I really appreciate it! 🙏🏻 yodel have got back to me and stated that they didn’t even receive three parcels from ASOS so it appears they never even sent the full order out!
@AgainstAsos @ASOS Thanks so much! I really appreciate your help. Fingers crossed I her somewhere
@AgainstAsos @ASOS @makeupbabble No it has not! I’m so frustrated!
@AgainstAsos @ASOS Nope not had anything back from the social media team. I’ll be trying live chat again tomorrow. Absolutely ridiculous.
@AgainstAsos @ASOS Not sure I would class it as resolved! I was offered a discount code (that would expire in 5 days so before I get my refund) and then was offered a £5 voucher as a goodwill gesture. Personally, I don’t think that’s a valid fix so I’m just going to return the shoes
@ASOS hi I just received my parcel however what was inside was not what I ordered ??
@ASOS used your online chat twice to resolve an incorrect item. Spent over an hour between them with no resolution. Both apparently sent through a replacement request, the 1st didn’t go through (2nd one confirmed) now still nothing. Absolute joke. Can someone contact me please 😡
@ASOS @makeupbabble I cancelled my order, until now I didn’t get my refund !! Since 21 aug !!
@ASOS I cannot find an email for customer complaints. I’ve purchased a gift card December 2020 for my daughter’s Christmas present. She tried to make a purchase and her account was locked. Please contact me urgently to resolve.
@ASOS @makeupbabble Shipment was returned and no refund was given ^652200765
@ASOS @makeupbabble Hi. I’m very frustrated that is why I’m writing on here. Ive wrote to ASOS in the UK because I’ve been waiting for my package for over a month now and every time I spoke to someone I was promised this will be sorted. I would like my money back please.
@ASOS @makeupbabble So it’s been more than 2months now since you send me this email,i have contacted my bank and checked my account statement and still didn’t get my refund,u have the worst customer service ever,I didn’t even paid by my MasterCard so you’re obviously lying that you refunded my money
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