Anthrobytes @Anthrobytes

We solve post-sales customer experience problems. Contact us to find out how we can help you. anthrobytes.com Riverside CA Joined December 2012

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Anthrobytes @Anthrobytes

a year ago

I'm talking about the Role of Content in Product-Led Growth in about 2 hours. Learn how a robust content ecosystem drives a successful #ProductLedGrowth approach. I'll cover what types of content drive your PLG initiatives. Quick, like a bunny! Sign up! buff.ly/4cwQXyO

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Anthrobytes @Anthrobytes

a year ago

Are Frequently Asked Questions (FAQs) in knowledge bases really effective? They're not the solution for post-sales customer content. It's lazy writing and lazier information architecture. And can actually increase support contact. buff.ly/4fRLfKO

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Anthrobytes @Anthrobytes

a year ago

A robust content ecosystem is critical in #productledgrowth--without it, you're touching too many people too often, increasing your sales costs and decreasing sales efficiency. What do you actually need? And how to get it? Read more at buff.ly/4eX59nk

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Anthrobytes @Anthrobytes

a year ago

Do Frequently Asked Questions (FAQs) in knowledge bases deflect support calls? No, no, they don't. They're not the solution for post-sales content. It's lazy writing and lazier information architecture. #productledgrowth #knowledgemanagement #techcomm buff.ly/4cltz7q

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Anthrobytes @Anthrobytes

a year ago

What's the difference between a knowledge base and a help system? What sort of content goes in each? What business problems are they each solving? Find out in our most viewed blog post at buff.ly/3xmf4lr

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Anthrobytes @Anthrobytes

a year ago

The end of the year is coming and you may have training dollars you're still looking to use. Consider Anthrobytes Media and our customizable content development and content tools training! Learn more at buff.ly/47039XF

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Anthrobytes @Anthrobytes

a year ago

I'm talking again! This time is about the Role of Content in Product-Led Growth on September 10. I'll cover what types of content are critical for driving your PLG initiatives. #Productledgrowth #Productmanagement buff.ly/4cwQXyO

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Anthrobytes @Anthrobytes

a year ago

Do you need to improve the quality of your post-sales content? Customer-facing content needs a style guide and probably a terminology manager to reduce content development costs. Learn why in this article. buff.ly/3T9so4i

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Anthrobytes @Anthrobytes

a year ago

I'll be speaking! The Role of Content in Product-Led Growth on September 10. Learn about the need for a robust content ecosystem to drive successful product-led growth. I'll cover what types of content are crucial for driving your PLG initiatives. buff.ly/4cwQXyO

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Anthrobytes @Anthrobytes

a year ago

Word or Google Docs are terrible awful tools for post sales content. Managing post sales content requires specialized content tools. Read more to find why. buff.ly/3WSRDZK

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Anthrobytes @Anthrobytes

a year ago

Good technical writing isn't an accident. Learn what to look for to improve your #productledgrowth content and support your customers. And for the gods' sake, stop “wishing” in technical content. #Technicalwriting #productledgrowth

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Anthrobytes @Anthrobytes

a year ago

I'm talking about the Role of Content in Product-Led Growth on September 10. I'll cover what types of content are critical for driving your PLG initiatives and how these elements work together to enhance user experience and foster organic PLG growth. buff.ly/4cwQXyO

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Anthrobytes @Anthrobytes

a year ago

If you're in a #productledgrowth environment, a robust content ecosystem is critical in--without it, you touch too many people too often, increasing your sales costs, and decreasing sales efficiency. Read more at buff.ly/4eX59nk #KnowledgeManagement #CustomerExperience

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Anthrobytes @Anthrobytes

a year ago

How do you define quality for content for knowledge bases and help systems? Find out why Alan had the right answer and Greg didn't understand what he asked. buff.ly/4dmyaaQ

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Anthrobytes @Anthrobytes

a year ago

Is your company confusing @KnowledgeBase content and user docs? Are you screwing up your #productledgrowth customers by not knowing the difference? Yes, yes you are. buff.ly/3xmf4lr #Techcomm #KnowledgeManagement

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Anthrobytes @Anthrobytes

a year ago

Are Frequently Asked Questions (FAQs) in knowledge bases the right information choice? Are they the solution for post-sales customer content? Or is it lazy writing and lazier information architecture? #productledgrowth #knowledgemanagement #techcomm buff.ly/4cltz7q

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Anthrobytes @Anthrobytes

a year ago

It's a process problem; they're always process problems. And these process issues impact downstream teams. These issues can cripple your organization. #Productledgrowth #ProductDev buff.ly/4fANS3A

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Anthrobytes @Anthrobytes

a year ago

All audiences for technical content are not created equal. If you're creating content for beginning users, this article can help you focus your efforts. #Technicalwriting #KnowledgeManagement #Knowledgebase buff.ly/3WvNmes

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Anthrobytes @Anthrobytes

a year ago

Strong technical writing isn't an accident. Learn what to look for to improve your product led growth content and reduce localization costs. And for the gods' sake, stop “wishing” in technical content. #Technicalwriting #productledgrowth buff.ly/3AkAfpa

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Anthrobytes @Anthrobytes

a year ago

I'm talking about the Role of Content in Product-Led Growth on September 10. Learn about how a robust content ecosystem to drive a successful product-led growth approach. I'll cover what types of content are crucial for driving your PLG initiative. buff.ly/4cwQXyO