Ezz @BrainWavePub

bootstraped a customer support agent SaaS: https://t.co/o0BAFLVkqV - now building AI chatbots, AI agents, and backend infra as a freelancer أبني حلولاً حقيقية💼 ezzeddinabdullah.com/portfolio my work👉🏼 Joined January 2021

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Ezz @BrainWavePub

4 weeks ago

The more things are rapidly changing with AI, the more we need to get to the basics

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Ezz @BrainWavePub

4 weeks ago

Just helped a client reduce their LLM costs by 95.5% with this simple trick: The problem: AI startup was spending too much on OpenAI API calls. Same PDF files being read over and over. Responses took 90 seconds. The fix: Smart caching system - Save results when we process a PDF…

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Ezz @BrainWavePub

a month ago

After deploying AI agents for hotels, here's a critical tip: The biggest failures aren't in the code. They're in the messages. ❌ DON'T make the AI say after early check-in requests: "Request registered successfully" Guests think = confirmed booking Reality = just forwarded to…

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Ezz @BrainWavePub

a month ago

Shipping software is like opening a restaurant. Everyone comes to the grand opening party. But only true partners care if you're still serving quality food six months later. Yesterday, my client reached out - their AI agent had a problem. Their AI agent suddenly couldn't handle…

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Ezz @BrainWavePub

a month ago

This is what I noticed on Upwork The more I post, the more views I get on my Upwork profile Content does matter to get you visibility P.S. Ofc profile optimization matters as well

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Ezz @BrainWavePub

a month ago

I could waste hours in interviews for roles I couldn't afford to take. But I learned to ask this one question upfront... Story #1: A recruiter reached out to me on LinkedIn about a chatbot development role. Sounded interesting. I replied expressing interest. But I also asked:…

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Ezz @BrainWavePub

a month ago

Most freelancers take any project. After 29 projects on Upwork, I don't. Just said no to a $200 AI agent request. Not because of the budget.. because of the mindset. A client reached out on LinkedIn after searching for AI agent developer on Upwork. Why should I accept $200…

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Ezz @BrainWavePub

a month ago

Most freelancers get this backwards: They try to niche down from day one. Here's what actually worked for me: Start general → Niche down → Strategically expand My first gig? Scraping Twitter data. Then ChatGPT exploded → I specialized in chatbots. Then a PostgreSQL gig…

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Ezz @BrainWavePub

a month ago

The biggest AI mistake I made wasn't technical - it was human. After 10,000 messages through our chatbot, I discovered: • AI handles routine inquiries brilliantly • But the complex cases? That's where customer loyalty is won or lost Our solution wasn't more AI.. it was…

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Ezz @BrainWavePub

a month ago

Just got this from my awesome client in Saudi Arabia on @Upwork 👇 The AI agent we built reduced their customer support workload by 70-80%. Their team went from drowning in tickets to focusing on what actually grows the business.

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Ezz @BrainWavePub

a month ago

10,000 customer conversations. Zero human burnout. Built an AI agent in April. It almost hit 10,000 customer interactions. The biggest surprise? How naturally customers adapted to it. There are complaints about "talking to a robot." but on the other hand, a lot of customers…

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Ezz @BrainWavePub

a month ago

6/12/2025 → This innocent date input could've killed a $2,000 booking. Here's what happened with my hotel client last month: Guest input: 6/12/2025 Bot read: December 6th Guest meant: June 12th The guest wanted June 12-15 (3 nights). The bot calculated December 6-15 (9…

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Ezz @BrainWavePub

a month ago

You're undercharging yourself as a freelancer. Had a client question my milestone pricing after I delivered a 95.5% performance improvement to their AI app. My caching implementation: → Reduced response time from 90 seconds to 4 seconds → Cut their LLM costs to nearly $0 for…

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Ezz @BrainWavePub

2 months ago

A client on Upwork told me today: "I appreciate your professionalism." Simple words, but they mean a lot. Reminds me that sometimes, showing up on time, communicating clearly, and doing the work well does really matter.

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Ezz @BrainWavePub

2 months ago

العالم يحتاج إلى شات بوتس أذكى كل لما أدخل على موقع عربي في الغالب مش بلاقي شات بوت بس لو لقيت، بيكون تعبان جداً وبيكُح تراب يا إما بيسألك عن اسمك وإيميلك وبعد كدا بيرد ويقولّك هنتواصل معاك - اللي هو أنا بكلّمك فأنا عايزك انت اللي ترد بتقولّي هتتواصل معايا ليه تاني على الإيميل…

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Ezz @BrainWavePub

2 months ago

Hotel bot reviews! Our hotel chatbot now collects guest reviews directly in the chat. Early results? - A few low scores (always room to improve) - But most guests are giving a perfect 5/5 If you're looking for chatbots for customer service or a chatbot for business use, here…