MN Cont. Improvement @CI_Minnesota
Official account of the Minnesota Office of Continuous Improvement, a service of the Minnesota Department of Administration. mn.gov/CI St Paul, MN Joined September 2015-
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Change is hard. Here is something that may help. Next time you are working on a "change management plan" for your organization, focus more on stories than bulleting out a litany of facts. Yes, facts are important. However: Fact tell. Stories sell. #results #changemanagement
MN Cont. Improvement retweeted
#JoeRaasch, director of the #MinnesotaOfficeofContinuousImprovement, is this episode’s guest on the podcast #TheNewBureaucrat hosted by @johnmbernard author of #GovernmentTheWorks on #applepodcasts and #stitcher.
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MN Cont. Improvement retweeted
LAST Chance to register for #NASCA20 before we kick off next week! Join NASCA during eight virtual sessions between July 28 - August 13. Pick and choose your sessions. Complimentary government registration: ow.ly/6zHV50AriJV
"Facts tell, stories sell." And as we like to say, "Data and...Not, data. Done." The right mix of high-quality quantitative and qualitative research is the ideal way for innovation and problem-solving success. #research #results
Do you have services that need improvement? Or could possibly evolve to better serve your customers? Then this 👇 is what you're looking for! #results #publicsector #servicedesign
Do you have services that need improvement? Or could possibly evolve to better serve your customers? Then this 👇 is what you're looking for! #results #publicsector #servicedesign
There are a lot of examples of efficiency. This one is about effectiveness. Can you spot the difference? #results #efficiency #effectiveness #publicsector
There are a lot of examples of efficiency. This one is about effectiveness. Can you spot the difference? #results #efficiency #effectiveness #publicsector
👇📢😎 #results
Continuous Improvement has a reputation for maximizing efficiency. The efficiency should not come at the expense of effectiveness. Balancing efficiency and effectiveness in improvements is key to a results-based, consumer-focused organization. #hcd #results
The next time you are involved in setting strategy, consider this approach: "create and deliver". More on that here: bit.ly/2yEaTD2 #strategy #planning #results
Hey! You should check this out for two reasons: 1. Help out during this pandemic: it's volunteering! 2. If you're used to doing surveys, this VideoAsk software is pretty awesome. We learned something! #innovation #COVIDー19 #hcd
Hey! You should check this out for two reasons: 1. Help out during this pandemic: it's volunteering! 2. If you're used to doing surveys, this VideoAsk software is pretty awesome. We learned something! #innovation #COVIDー19 #hcd
Balancing efficiency (the agency) and effectiveness (the customer) is the key to success in our work. "Design is about making things good (and then better) and right (and fantastic) for the people who use and encounter them.” @mattbealecom) #results #innovation #problemsolving
Balancing efficiency (the agency) and effectiveness (the customer) is the key to success in our work. "Design is about making things good (and then better) and right (and fantastic) for the people who use and encounter them.” @mattbealecom) #results #innovation #problemsolving
This is a test.
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