Customer Service Excellence @CSExcellence1

Dedicated to seeking customer service excellence around the world #CustomerServiceExcellence #ServiceExcellence #CustomerService Joined December 2018

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flsportsguy @_flsportsguy

7 years ago

Kudos to @united. I had a flight booked in May on a #737MAX and out of an abundance of caution I wanted to switch it to another flight (737-900). United waived the change fees and even gave me a credit back for the fare difference. A+ customer service. @AirlineReporter

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Sven Hennig ✈ @svhennig

7 years ago

Thanks so much to Archana, Ivy and the team tonight on #CX383 to ZRH. Yes @cathaypacific for such great employees. Happy to be back soon and happy to fill out the form to honor the perfect service. #avgeek #flying #travel

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Cathay Pacific @cathaypacific

7 years ago

Happy 2019 all, and to those who bought our good - VERY good surprise ‘special’ on New Year’s Day, yes - we made a mistake but we look forward to welcoming you on board with your ticket issued. Hope this will make your 2019 ‘special’ too! . #promisemadepromisekept #lessonlearnt

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Customer Service Excellence @CSExcellence1

7 years ago

Can your company or organisation really deliver excellence to your customers? 7 Tips for Delivering Customer Service Excellence customerservicemanager.com/7-tips-for-del… #CustomerServiceExcellence #ServiceExcellence #CustomerService

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DoubleTree by Hilton @DoubleTree

7 years ago

DoubleTree by Hilton has zero tolerance for racism. The DoubleTree by Hilton Portland, independently owned and operated, terminated 2 employees involved in the mistreatment of Mr. Massey and is working with Diversity & Inclusion experts. Hilton deeply apologizes to Mr. Massey.