CSTHelper @CSTHelper
Useful tips and resources for those involved in customer service training and for those of us who want to improve the customer experience customer-service-training-helper.com Wherever there's a customer Joined January 2011-
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Need help preparing a business case for your customer service training? Help is at hand #cx #customerservice customer-service-training-helper.com/customer-servi…
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Retail Customer Service Training customer-service-training-helper.com/retail-custome…
Planning or delivering Customer Service Training #cx #cxp Have a look at these free resources to help you. Pls RT customer-service-training-helper.com
Customer Service Charades: Customer Service Charades; another game with purpose for you to use in your custom... bit.ly/2dxDaQr
Using role plays in telephone training #customerservice #cx Let them learn goo.gl/uRxPyL
Is your service out of this world? #customerservice #cx #cxp goo.gl/rDnu7e
It's our job every day to make every important aspect of the customer experience a little bit better - Jeff Bezos goo.gl/g9qf43
Extraordinary Customer Service: Extraordinary Customer Service; how can you set yourself apart from your comp... bit.ly/2cxkMli
Do you use customer service slogans to help with your customer service training? #cx #customerservice goo.gl/7oMyOy
Are you thinking about #customerserviceweek? Have a look at these - fun sessions with a #customerservice purpose. goo.gl/Be95aG
Get it right first time - stop errors by checking the details. Use the phonetic alphabet #cx #customerservice goo.gl/aqbX5e
Using role plays well in your #customerservice training #cx #cxp customer-service-training-helper.com/customer-servi…
Have you seen this customer service training DVD youtu.be/g7pMSSp7v84 via @YouTube
Hello to our new followers @MurrayNewlands @LollyDaskal @Centriccontact Looking forward to your tweets.
CSTHelper retweeted
@CSTHelper a good listener - we need to listen to learn while we teach so we can pivot to pain point
Customer focus is more than just the term. #customerservice #cx #cxp goo.gl/KUOghO
What makes a good trainer? We'd love to hear your thoughts #LnD #training #customerservicetraining goo.gl/l2hT6u
Trainers - how do you overcome resistance to your training messages? #customerservice #training goo.gl/kBDhPm
What should your call centre training include? #cx goo.gl/zTX4Rx
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