Catalyst @CatalystIO

The World's Most Intuitive Customer Success Platform https://t.co/v1Rj7ACdXV https://t.co/67NOptC0RC catalyst.io New York City Joined May 2017

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Catalyst @CatalystIO

3 years ago

Customer Success is a revenue generator 💰CEOs & CFOs must view investments into people, processes, and technology not as a cost center, but as a lever to enable Net Revenue Retention and Gross Revenue Retention. Learn more about the 2nd CLG principle: hubs.ly/Q01D56wW0

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Catalyst @CatalystIO

3 years ago

Here are the 3 CLG things you should care about according to Forrester 👇 #1 Customers are/will be your most valuable path to revenue growth. #2 CLG is a team sport. #3 CLG requires technology that enables successful business strategy. hubs.ly/Q01CD8xd0

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Catalyst @CatalystIO

3 years ago

Thank you, Built In NYC for showcasing the impact that our VP of Product, Jon White, is making on the Catalyst Software team! Read more in the article below — and explore our full list of open roles at Catalyst: hubs.ly/Q01CryWy0

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Catalyst @CatalystIO

3 years ago

What's your CLG strategy? Here's a quick breakdown using our GEAR framework 👇 #customersuccess #cuistomerledgrowth #CLG

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Catalyst @CatalystIO

3 years ago

Sure, you want to put customers first. You want your CS team to drive more revenue. But how do you do it? You need a strong Customer-Led Growth strategy in place! Everything you need to know is in this guide: hubs.ly/Q01BYxH30

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Catalyst @CatalystIO

3 years ago

We are BUZZING! Catalyst is a #2023BuiltInBest Places to Work winner 🎉 We took 10th place in NYC and 45th nationwide! We couldn't have made this possible without our incredible teammates and strong culture!

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Catalyst @CatalystIO

3 years ago

POV: You're visiting your family for the holidays and your siblings decide to make an appearance on your Zoom calls 🙃 #customersuccess #remotework

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Catalyst @CatalystIO

3 years ago

There is a gender pay gap in customer success compensation. Here’s what the data shows 👀 #1 Women are paid less at almost every level #2 Women receive lower raises… if they get them at all #3 Men report more pay fairness than women Dig into the details: hubs.ly/Q01wg0tb0

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Catalyst @CatalystIO

3 years ago

How is Customer Success preparing for these economic uncertain times? Here's an interesting data point from our CS Compensation Report 2022-2023 in collaboration with ThriveNetwork. Check out the full report here: hubs.ly/Q01vvgpf0 #customersuccess #compensation

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Catalyst @CatalystIO

3 years ago

The Catalyst State of CS Compensation report is OUT and there are some 🌶️ spicy trends about: 1. The average raise size 2. Compensation evaluation frequency 3. Pay transparency 4. Feelings of pay fairness 5. Employee plans to jump ship Check it out:hubs.ly/Q01vLjcP0

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Catalyst @CatalystIO

3 years ago

The Customer Success Compensation Report for 2022-2023 is LIVE 🔥 Are you being paid fairly? How do raises work in CS? And what are CS teams doing for 2023? All that and more... hubs.ly/Q01vv2MM0

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Catalyst @CatalystIO

3 years ago

When you play that call back on Gong to see if what you said before you asked "does that make sense?" actually made sense #customersuccess

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Catalyst @CatalystIO

3 years ago

POV: it's your favorite customer but you can never get a word in 😂 #customersuccess

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Catalyst @CatalystIO

3 years ago

That awkward moment when the Onboarding Manager and Customer Success Manager don't know the answer to the customer's question so they wait to see who will break the silence first...😬 #customersuccess