It wouldn't be so bad if @SendGrid's chat support team wasn't one of the WORST to work with. They are literally the SLOWEST chat team to respond (5+ mins with no response) but will disconnect if you don't respond within 60 seconds of their message. #CustomerSupport

@CodingSamurai We're sorry to hear that you're also having issues with our chat system. We do value your feedback and will report your concerns to the appropriate teams. In the mean time, if you need assistance clearing out the queue, feel free to DM us and we'll see what we can do!