CognitiveBox @CognitiveBox
Cognitive Box was founded by marketing guru, Shaun Doyle, to help organisations realise the value of customer information. cognitivebox.com/index.html Global Joined January 2012-
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Will CDPs deliver on the marketing promise of personalisation?computerweekly.com/feature/Will-C…
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How To Choose a CDP: Customer Data Platform Types and Tips shopify.com/blog/how-to-ch…
How a CDP Goes Beyond a CRM and Unleashes Omni-Data Insights for Your CX cxtoday.com/contact-center…
Personalized CX: The CRM and CDP Blueprint for Modern Enterprises hackernoon.com/personalized-c…
Beyond CRM: How Clienteling Builds Personal Relationships At Scale forbes.com/councils/forbe…
The Emerging Challenges of Customer Relationship Management with Customer Data Platforms (CDP): Constraints and Perspectives researchgate.net/publication/38…
Social Re-Emerges as a Customer Service Channel destinationcrm.com/Articles/Edito…
AI-Powered CRM Strategies That Deliver Real Business Results crmbuyer.com/story/ai-power…
6 data risks CIOs should be paranoid about cio.com/article/401636…
Hidden Costs of No CRM: How Data Silos Hurt SMBs crmbuyer.com/story/hidden-c…
Google Ads adds Zoho CRM integration for customer match and offline conversions searchengineland.com/google-ads-add…
A Big Data Approach to Customer Relationship Management Strategy in Hospitality Using Multiple Correspondence Domain Description researchgate.net/publication/34…
The best free CRM software of 2025: Expert tested zdnet.com/article/best-f…
What is the future of AI customer service? newsweek.com/nw-ai/ai-impac…
How AI Transforms Customer Relationship Tech for Small Businesses biztechmagazine.com/article/2024/1…
Salesforce study warns against rushing LLMs into CRM workflows without guardrails cio.com/article/400822…
Sellers don’t care about your CRM. They care how you use it inman.com/2025/06/20/sel…
Study shows AI agents struggle with CRM and confidentiality martech.org/study-shows-ai…
19 AI Tools To Supercharge Your CRM, Sales And Prospecting forbes.com/sites/quickerb…
Life sciences: CRM trends and future strategies mmm-online.com/partnercontent…
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