CustomerExperience @Customerindia

An initiative to : - Create awareness about customer experience management in India -Exchange ideas for superior customer experience Mumbai Joined October 2014

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CustomerExperience @Customerindia

10 years ago

“Large companies that act small for their customers can enjoy both the benefits of scale and smallness”. #customerexperienceindia

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CustomerExperience @Customerindia

10 years ago

What do Customers expect when they complain? Apology Empathy Trust Acknowledgement Explanation Compensation Correction Replacement ..

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CustomerExperience @Customerindia

10 years ago

Welcome to Customer Experience Exchange India #customerexperience

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NovelVox @novelvox

307 Followers 643 Following Empowering #agents, Enhancing #CX - DM us to know how we do it! #ContactCenterSolution

JING @JINGTJ022

0 Followers 1 Following

We've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. #CXTherapy

CX Therapy @CxTherapy

75 Followers 560 Following We've all had 'em, those customer service experiences that are so bad they leave you wanting to run straight to your therapist's couch. #CXTherapy

Krishna Kumar @tiwariboy_krish

27 Followers 821 Following

Rita Bart @RitaHenllembart

201 Followers 847 Following Totalmente de bem com a vida! É o segredo...

City banker. Social butterfly & born organisor & planner! Life motto: Work hard, play harder! Creative soul & part time poet. Global traveller & Girl About Town

Bella Jasani @AquariusGirlFeb

276 Followers 1K Following City banker. Social butterfly & born organisor & planner! Life motto: Work hard, play harder! Creative soul & part time poet. Global traveller & Girl About Town

Babita Bhalla @Babita01051987

9 Followers 59 Following

Divya @Divya82986299

2 Followers 14 Following

samuel ssebunya @SsebunyaSamuel

29 Followers 290 Following

Artificial Intelligence Professor at UC Santa Cruz and Co-Founder at Rulai. Empower Business Users to Control Virtual Assistants with IT support

Yi Zhang @yzrulai

210 Followers 899 Following Artificial Intelligence Professor at UC Santa Cruz and Co-Founder at Rulai. Empower Business Users to Control Virtual Assistants with IT support

Roger Jin @rogerrulai

160 Followers 914 Following Co-Founder at Rulai. The #AI chatbot design tool for #CX. No-charge pricing for user escalation or bot confusion. "Best UI I've seen in a #chatbot tool."

UCOPIA : connectivité #Wifi & expérience de proximité sur mesure #Marketing #proximitymarketing #retail #LPV #hospitality #fanexperience #UX #smartcity #stadium

Ucopia France @UcopiaFR

2K Followers 4K Following UCOPIA : connectivité #Wifi & expérience de proximité sur mesure #Marketing #proximitymarketing #retail #LPV #hospitality #fanexperience #UX #smartcity #stadium

Editor-in-Chief Owen CX, VP Customer Experience HP Software (rtd.), HP, Compaq, DEC, Wrangler, blogger, author: 4 books, strategy and NPS expert, #CX #NPS

Maurice FitzGerald @customerstrateg

1K Followers 2K Following Editor-in-Chief Owen CX, VP Customer Experience HP Software (rtd.), HP, Compaq, DEC, Wrangler, blogger, author: 4 books, strategy and NPS expert, #CX #NPS

howard tiersky @tiersky

5K Followers 5K Following CEO | Consultant | WSJ Bestselling Author | Top 10 Digital Transformation Influencer

Trilok Chouhan @Triks22

98 Followers 616 Following Sports enthusiasts/ Hospitality consultant/Foodie/ Blogger/ Influencer 🇮🇳🇦🇪

AD_experienceclient @AD_ExpClient

76 Followers 162 Following Ce compte pour tout apprendre et partager sur : #experienceclient #parcoursclient #customerexperience #UX #CX

Defensoradelcliente @porlosclientes

39 Followers 211 Following #elclientesiempretienelarazon #customerservice #servicioalcliente #capacitacion

Frank G. Busch @FrankGBusch

436 Followers 891 Following CRM // Customer Experience // Effortless Experience // Zendeskian for @Zendesk // tech blogger at @neuerdings und @avguidech

GSN’s Contact Centre Cloud powers Australia’s leading customer experience innovators #custserv #cloud #CX #innovation

GlobalSpeechNetworks @globalspeech

625 Followers 3K Following GSN’s Contact Centre Cloud powers Australia’s leading customer experience innovators #custserv #cloud #CX #innovation

Corporativo & Entrepreneur. Pasión por la #Innovación (#Mobility , #Analytics , #Cloud) #Digital & #Sales. Experto en #Banca,(LinkedIn) http://t.co/arVEESkyH8

Federico Saludjian @fedesalu

230 Followers 866 Following Corporativo & Entrepreneur. Pasión por la #Innovación (#Mobility , #Analytics , #Cloud) #Digital & #Sales. Experto en #Banca,(LinkedIn) http://t.co/arVEESkyH8

#customerexperience #BigData #digital #AI #marketingstrategy helping companies and professionals to reach excellence. Evil reader, lifelong food & #wine fan.

Mariella Borghi @mariellaborghi

529 Followers 1K Following #customerexperience #BigData #digital #AI #marketingstrategy helping companies and professionals to reach excellence. Evil reader, lifelong food & #wine fan.

Aprendiendo día a día: Customer Experience Specialist en @BancoSabadell y apasionada de la vida en mi tiempo libre #socialmedia #cem

Eva Castells @evacastells

2K Followers 2K Following Aprendiendo día a día: Customer Experience Specialist en @BancoSabadell y apasionada de la vida en mi tiempo libre #socialmedia #cem

Dirk Momont @DirkMomont

609 Followers 1K Following “What I post here is my own opinion and not necessarily the opinion of AWS

Punam rai @satish155_rai

230 Followers 893 Following medical student n wannaa see corruption free India ..

Helena Romero @HromeroHelena

325 Followers 281 Following Desarrollo #experienciacliente en las organizaciones. #littlethings #p2p #disfrutar #customerexperience

Mummiba @mummiba

150 Followers 955 Following

We deliver actionable, objective insight that drives smarter decisions and stronger performance.

Community guidelines: https://t.co/YoE73lYEBj

Gartner @Gartner_inc

434K Followers 3 Following We deliver actionable, objective insight that drives smarter decisions and stronger performance. Community guidelines: https://t.co/YoE73lYEBj

Harvard Business Revi.. @HarvardBiz

5.8M Followers 211 Following The best ideas in business and management to help people, organizations, and economies work better.

Forrester helps business and technology leaders use customer obsession to accelerate growth. With us, you can be bold at work.

Forrester @forrester

363K Followers 14K Following Forrester helps business and technology leaders use customer obsession to accelerate growth. With us, you can be bold at work.

CXPA is a global non-profit organization for the customer experience profession. CXPA created the Certified Customer Experience Professional (CCXP) designation.

CXPA @CXPA_Assoc

13K Followers 3K Following CXPA is a global non-profit organization for the customer experience profession. CXPA created the Certified Customer Experience Professional (CCXP) designation.

CustomerThink @customerthink

14K Followers 4 Following The global thought leader in customer-centric business management.

#ExperienceManagement Visionary/Speaker/Researcher & Head of @Qualtrics #XM Institute. Co-Founder of https://t.co/bJ74vgHkbL. Views = my own.

Bruce Temkin @btemkin

16K Followers 11 Following #ExperienceManagement Visionary/Speaker/Researcher & Head of @Qualtrics #XM Institute. Co-Founder of https://t.co/bJ74vgHkbL. Views = my own.

Italian girl, speaker, experience pioneer and author, who coaches companies to earn the right to customer-driven growth. #AdmirableGrowth #CX #CCO #CX

Jeanne Bliss @JeanneBliss

24K Followers 10K Following Italian girl, speaker, experience pioneer and author, who coaches companies to earn the right to customer-driven growth. #AdmirableGrowth #CX #CCO #CX

SBI Life Insurance @SBILife

223K Followers 32 Following We are SBI Life's official brand handle. Follow us for the latest news, campaigns and more. For all your customer service queries tweet to us at @SBILifeCares

Welcome to our official handle! Follow us for helpful finance tips, exciting offers & a whole lot more. For queries & complaints tweet to us @HDFCBank_Cares.

HDFC Bank @HDFC_Bank

640K Followers 44 Following Welcome to our official handle! Follow us for helpful finance tips, exciting offers & a whole lot more. For queries & complaints tweet to us @HDFCBank_Cares.

Official handle of Kotak Mahindra Bank, India's leading banking & financial services group. For quick resolution of your queries, tweet @KotakCares

Kotak Mahindra Bank @KotakBankLtd

325K Followers 18 Following Official handle of Kotak Mahindra Bank, India's leading banking & financial services group. For quick resolution of your queries, tweet @KotakCares

Have a question? We’re here to help you between 7AM-11PM. Please don’t share any personal or banking information publicly, instead you can DM us those details.

HDFC Bank Cares @HDFCBank_Cares

365K Followers 2K Following Have a question? We’re here to help you between 7AM-11PM. Please don’t share any personal or banking information publicly, instead you can DM us those details.

Everyone can chase their dreams and live with their heads held high. We’re making it happen, one financial plan at a time. #SarUthaKeJiyo

HDFC Life @HDFCLIFE

423K Followers 1K Following Everyone can chase their dreams and live with their heads held high. We’re making it happen, one financial plan at a time. #SarUthaKeJiyo

CA Technologies @CAinc

107K Followers 15K Following CA Technologies is now a Broadcom company. Follow @Broadcom to stay up to date on company news and products.

Customer Experience Strategist, Author, Happy R.A.V.I.N.G. Customers, Speaker, Educator, Rutgers Adjunct Professor and Founding Board Member, #CustExp #CX #CXO

Carol Buehrens @CarolBuehrens

423 Followers 470 Following Customer Experience Strategist, Author, Happy R.A.V.I.N.G. Customers, Speaker, Educator, Rutgers Adjunct Professor and Founding Board Member, #CustExp #CX #CXO

Differentiate & build competitive adv via CX & touchpoint strategy. Consult, Coach, Speak, Train, Best-Selling Author TOUCHPOiNT POWER. Golfer.

Hank Brigman @TouchpointGuru

160 Followers 136 Following Differentiate & build competitive adv via CX & touchpoint strategy. Consult, Coach, Speak, Train, Best-Selling Author TOUCHPOiNT POWER. Golfer.