David Ewart @DavidEwartFJS
Fujitsu EMIEA Service Desk Offering Manager Joined May 2017-
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The terms False Acceptance Rate (FAR) and False Rejection Rate (FRR) are commonly used to describe the performance of biometric systems. Here's how to design a biometric system using FAR and FRR such that it balances security and user experience. aurayasystems.com/2018/08/09/sec…
Our 5-day hackathon focused on using tech to support people with autism at work. Find out how we're helping with a buddy programme and wellbeing trackers: ow.ly/X7Md30iUCEY
#SDI18 brilliant event mega thanks to the team for such a great time with some superb speakers. @GeoffRamm thanks for the very inspirational talk, loved it.
#sdi_institute good to see others talking about chatbots and AI powered Service Desk
#SDI18 happening now, just at the keynote listening to Nigel Risner
Worried a robot will replace you? Treat AI as an opportunity theguardian.com/small-business…
@DavidEwartFJS the escalator game. 5 hour delay cheers @Ryanair
We proudly present the future of Service at Fujitsu. Hunan-Centric just got a step closer! cbronline.com/news/enterpris…
IoT and Smart Cities: Critical necessity with profound benefits linkedin.com/pulse/iot-smar…
'.@GlennDrawbridge shares why today’s service desk needs to be truly user-centric. Here's his latest blog post: okt.to/RrwBIE
Need to reduce service desk cost & boost productivity? @GlennDrawbridge thinks the answer could be in self service… okt.to/edSAHk
How will Millennials work with us? lnkd.in/dWZiZrC
"The Caveman, a space pencil & the evolution of the anthropomorphised machine!" linkedin.com/pulse/caveman-… by @RALipscomb on @LinkedIn
Who is your service desk there to serve? It’s time for a rethink digitalworkplace.global.fujitsu.com/service-desk-s…
Building the service desk of the future starts with understanding what it’s being used for digitalworkplace.global.fujitsu.com/building-servi…
Great new blog from Glenn Drawbridge on how Artificial intelligence will save us, not enslave us okt.to/zGqfK4 #workplaceanywhere

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