Denise Cain @Deedee1973c

Retired NHS , qualified PADI scuba diver and female steward at LFC 3 adult kids and single from Liverpool Liverpool, England Joined January 2022

Tweets

877
Followers

111
Following

350
Likes

2K

Sumit Mansingka @SumitMansingka

4 months ago

@itluggage #pathetic Pathetic product, No service, Poor customer experience

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Sumit Mansingka @SumitMansingka

4 months ago

@itluggage Guys ... I bought a itLuggage for one of my relative 9 months back and it started giving problem from day 1. Since then we have been chasing customer service, but service is so pathetic that they simply don't care.

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Denise Cain @Deedee1973c

3 months ago

@hannahboz1 @itluggage Emailed you 2 weeks ago no reply

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Sharron-lee Honey 🐠🐟🐡🇺🇦❤️ @sharron_honey

3 years ago

Some staff at 111 handling your calls are on £10.50 an hour!!! They if needed would instruct you on life support!!! Too much responsibility for shit wages!!!! #NHSStrikeNow #NHSStrike

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Denise Cain @Deedee1973c

3 months ago

@JamesBlunt Manchester about 13 years ago or more fabulous stage presence great night shame about my company I kept back then 🤣🤣

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it luggage customer service @itluggage

3 months ago

@Deedee1973c Please kindly refer back to the multiple previous comment responses, private message chats and emails where this has also been advised. Many thanks (2/2)

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it luggage customer service @itluggage

3 months ago

@Deedee1973c Hi Denise, it seems that we cannot be of further assistance as of currently, for which I can only apologise. Please do get back to us once your 1x replacement selection has been made. (1/2)

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Denise Cain @Deedee1973c

3 months ago

@johnvicars @itluggage Wish my case would bounce back they have had the large one from a set of 3 pink and want me to take a replacement of another colour and style 🤣 that’s why I got matching so I don’t struggle to find odd cases I have a garage full of old ones ********AWARENESS BEWARE RIP OFF *****

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Denise Cain @Deedee1973c

4 months ago

@itluggage @johnvicars Don’t send your case back I’ve been waiting 2 years for my large one to be returned ! From drop off in Liverpool airport check in it fell off no refund but offered me a green and white one in replacement who wants odd cases not me ! Beware they DM you check my correspondence onX

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Denise Cain @Deedee1973c

4 months ago

@itluggage @sandywatc So the public cannot see their responses Emails and phone calls are not answered so I will keep commenting on X till this problem is solved for awareness to other people thinking of buying a matching set ! A suitcase s not something you try on and can return if it doesn’t fit !

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Denise Cain @Deedee1973c

4 months ago

@itluggage @sandywatc How did you get on @itluggage did you solve everyone’s issues

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Denise Cain @Deedee1973c

4 months ago

@sandywatc @itluggage !A suitcase s not something you try on and can return if it doesn’t fit ! Nor is it something you walk round the street for a trial run! A set of suitcases is something you take out of the box a few days before you go on your holiday !

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it luggage customer service @itluggage

4 months ago

@sandywatc Hi Sandy, many thanks for your comment. I am sorry to hear this. Please kindly advise of your email address via private message and I would then be more than happy to investigate this matter further for you 🙂

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Denise Cain @Deedee1973c

4 months ago

@sandywatc @itluggage set of suitcases is something you take out of the box a few days before you go on Emails and phone calls are not answered so I will keep commenting on X till this problem is solved for awareness to other people thinking of buying a matching set !

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Denise Cain @Deedee1973c

4 months ago

@sandywatc @itluggage Once they get you of X and to email you get blanked again or offered and odd case if I wanted to use odd cases I have a garage full of them bit old maybe 5-10 years but never had a problem with them . 3 kids on holiday 4x a year and to Uni and back on trains and buses *AWARNESS*

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sandywatemberg @sandywatc

4 months ago

@itluggage can someone respond to me?

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it luggage customer service @itluggage

4 months ago

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Denise Cain @Deedee1973c

4 months ago

@itluggage @sandywatc Beware the email says no contact onX so customers don’t see bad customer service

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Denise Cain @Deedee1973c

4 months ago

@alickie66 @itluggage @sandywatc I’m in Liverpool 10minutes from airport my 3 children bought me them for my 50th and half of 1 wheel fell off before checkin, I put in my handbag and they requested it back in original box now I have no large suitcase what a waste of money so I repost all messages for awareness

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it luggage customer service @itluggage

4 months ago

@Deedee1973c Please kindly refer back to the multiple previous comment responses, private message chats and emails where this has also been advised. Many thanks 🙂 (2/2)