Docuplus @Docuplus
A fresh approach to customer experience technology docuplus.com High Wycombe, UK Joined June 2009-
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What do customers hate about call centres? This article tinyurl.com/d5akhhl will help your organisation avoid making these mistakes.
How to put the focus back on your customers, read more at tinyurl.com/bhhlser You may have the answer in your organisation already
Do you hate it when the computer says no? This article tinyurl.com/d72k7o4 will help make sure your customer team never have to say that.
Do your customers know you value them? Can you be sure about that? Read this tinyurl.com/chmyrw6 before you answer!
Docuplus is sponsoring the Customer Experience Management for Banking and Financial Services conference - docuplus.com/events/event/c… #CEM #CX
How to stop wasting your marketing budget - docuplus.com/trends-technol… #ccm #crm #customerexperience #cx #cxm
Come and read about our fresh approach to customer experience technology at our new web site docuplus.com/?utm_source=rd… #cx #cxm #crm #ccm
Some interesting research presented in High Impact Investments in Customer Communications Management for Insurance goo.gl/VzMr6
Average Brit loses patience with call centre queues after 6mins; French even more impatient easier.com/100999-telecom… #CSPCX
Why an organisation’s #document #handling directly affects #call #centre efficiency. goo.gl/tv7Mh
Interesting report on why more #customers are switching #banks goo.gl/KOwRq & it’s not all about costs.
RT @QRCodes: Writing is on the subway walls for PayPal QR code campaign - BizReport bit.ly/yn0des #qrcodes
Great information on #Social & #Mobile Integration, shar.es/fh7By@hillaryprey
Today the last chance to enter Docuplus #FasTest #document testing software spot the difference competition goo.gl/BKtTt
Food for thought on easy ways to save on #customer communications in #utilities goo.gl/JdMT7
Worth a read if you're thinking of using #transpromo goo.gl/5G3T1
Festive challenge to win a prize in #FasTest #document testing software spot the difference competition goo.gl/BKtTt
Routine #communications - #marketing 's secret weapon? Check out presentation from #mediaPro goo.gl/UB2Nb

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