EDF Issues @EdfIssues2023

After 8 years of issues with EDF, I am taking to social media to join with others to add pressure to sort their customer service Joined May 2023

Tweets

588
Followers

87
Following

695
Likes

27

Alison Greenwood @AliGreenwood21

a year ago

@edfenergy and here we are again. Another month being harassed/hounded/threatened with legal action over a bill that belongs to another business 178ft away!

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Jacob @mr_jacoob

a year ago

@edfenergy reports €10 billion profit yet withholds £7k owned to my mother over a meter mixup. Retweet if you believe EDF should stop ripping off vulnerable people. @MartinSLewis @K_Fletcher_MP @carolvorders #CustomerService #CorporateGreed

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Andy @SepLad

a year ago

Tut, tut, tut @edfenergy another coercive email to replace my electricity meter - what are you going to do about this @ofgem?

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UTD we stand @deancf1

a year ago

@ofgem typical I can’t message privately, I have these horrible people at @edfenergy trying to tell me they won’t remove my smart meters, I want them out and I want traditional meters in asap

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David H @DavidH___

a year ago

So @edfenergy... I booked a smart meter installation on your website, picking the 2 hour slot option. This obviously just defaulted to 4 in the actual email confirmation. I've been bugged by someone in a call centre all week about getting a smart meter.

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Mark Pike @markpike1967

a year ago

Wow @edfenergy can not believe your request to pay £300 early exit fee for gas and electric for my father in law who recently passed away. Absolutely incredible!

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Lesley Graham @Lesleyg112

a year ago

@edfenergy no responses to any of my emails, texts and WhatsApp messages

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brian, not the messiah @briannotmessiah

a year ago

@edfenergy thanks for wasting my time, you have phoned me for over 12 months telling me I need a new, smart meter. When advised for the 20th time I don’t want one, you tell me that it’s ok, I can have a standard meter- not smart. Your engineer visits- with a smart meter. GRR

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Dominique Moore @DGNMoore

a year ago

@edfenergy @ofgem twice requested large credit on my account be refunded still not happened firsts time about a year ago recently over 10 days ago, I am entitled to my own money

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Lesley Finlayson @LesleyFinlayson

2 years ago

@edfenergy your customer service for digitally excluded, mentally ill, disabled people is non existent. What a dreadful company.

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Zoe @duchess33

2 years ago

@edfenergy trying to close my mother I. Laws acc as she is at end of life in a care home , very unhelpful randomly putting me on hold without saying then told me he was in a meeting and couldn’t speak with me was asking for details so I could call back & name - he hung up

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amanda tilley @pacatilley

2 years ago

@edfenergy I've tried to ring over past few days no answer so on Friday I sent a what's app still nonreply.

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Wondergirls @Wonderg01709659

2 years ago

@edfenergy got a smart meter to stop being bombarded with messages to change my old meter.that done I am being bombarded with messages to check meter amount and top up??? I have £169 on it. Please get your act together as will block or change supplier

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EDF Issues @EdfIssues2023

2 years ago

Great service from @edfenergy as standard

Christina Wallace @Chrissy100111

2 years ago

Great service from @edfenergy as standard

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LJ. @LJMarathon6

2 years ago

@PastdueCredit I don't think in .y 43 years I have ever been harassed and bullied by an agency so much. Text email daily. Please stop adding pressure to a situation that @edfenergy need to sort by proving my extortionate charges @financialombuds #MartinLewis #edf #harrassment

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Jenny McLaren @jennifermclaren

2 years ago

I really don’t understand @edfenergy - my gas meter hasn’t been working for two months or sending them readings and they don’t think they need to send out an engineer? I mean I’m fine with my gas bill being zero but I feel like they shouldn’t be.

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Christina Wallace @Chrissy100111

2 years ago

@TiggerVizsla @Ericdun19416783 @edfenergy Mine has suddenly started playing up, won't transmit to my ihd so hard to keep an eye on it. EDF going to look into it in the next couple of weeks ☹️ I didn't realise they are now nationalised, they said it's none of my concern 🤔

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Rachel Baker @RachelB15032516

2 years ago

@edfenergy you want to invest in your customers especially carers instead of leaving them in the dark,a dark place being a dementia carer,and you are not helping via WhatsApp as nobody can understand what I'm talking about!