End User Feedback @EndUserFeedback
Let users vote and suggest new ideas for your products! enduserfeedback.com Joined November 2015-
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Read Greg Sterling's bad experience with Omni-Channels #CustomerService marketingland.com/opposite-omni-… marketingland.com/opposite-omni-…
91% of unhappy customers will not willingly do business with you again. #CustomerExperience
And the best way to create customers is by offering stellar #CustomerService!
How many potential customers have you lost because of poor customer service? #CustomerService #Feedback
Read Greg Sterling's bad experience with Omni-Channels #CustomerService marketingland.com/opposite-omni-… marketingland.com/opposite-omni-…
Encourage customer engagement with #EndUserFeedback enduserfeedback.com
24 hours or less is widely considered an acceptable email response time. #CustomerService
90% of people surveyed have used #SocialMedia in some way to communicate directly with a brand.
76% of consumers spend more with a brand because of good #CustomerExperience.
80% of companies say they deliver "superior" #CustomerService. 8% of people agree! #CX #CustomerExperience
Has your business already gone mobile?
80% of Americans agree - smaller companies place a greater emphasis on #CustomerService than large businesses.
Resolve a complaint in the customer's favor and they will do business with you again 70% of the time. #CX #CustomerService
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