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“Consistency in the employee experience—that’s the number one concern.” That’s how Steven Juanes, Sr. IT Manager at Pantheon, summed up his team’s approach to IT. Before, Pantheon’s IT staff was: >Buying laptops from Apple, CDW, even brick-and-mortar stores >Spending 30 minutes…

2 weeks ago in San Francisco, we sat with IT leaders from companies like Cresta, JumpCloud, and Pantheon, all managing distributed teams across countries and time zones. Here’s another thing that came up—loud and clear: “Every time we expand into a new country, it’s like…

Last week, we brought together two dozen IT leaders in San Francisco to talk about the reality of running IT in a distributed world. Topics ranged from: - What actually breaks when you expand globally (hint: it’s not just HR) - Why integrations are still a pain, even with great…

The new hire starts Monday. It’s Thursday. The laptop’s… somewhere. Cue the Slack messages. You’re pinging the warehouse. The warehouse is pinging FedEx. Meanwhile, your new hire’s wondering if this company even knows they exist. First impressions aren’t just culture. They’re…

Your CFO just asked: ‘How many laptops do we actually own?’” You pause. You check your asset management spreadsheet. You check the one Finance made. They don’t match. You call IT Ops. They think some are in closets. One’s probably still in that intern’s apartment in Denver.…

You're an IT leader and just got word: “We’re hiring five engineers in Buenos Aires. Can you get them set up by next week?” You haven’t shipped anything to South America before. You don’t know the customs process. You don’t have a warehouse partner. You definitely don’t have…

Are you secure? Find out tomorrow if you pass the test! Save your spot! bit.ly/3IhN8UY

If your IT setup hasn’t evolved since 2022, you’re already behind. Gone are the days of huddling behind a firewall and securing the network with MAC addresses, ACLs, and NACs. Digital Transformation moved businesses to the cloud, and network security must adapt to this new cloud…

Zero Trust 2.0 is here from Cloudflare and Ben Ferguson and the Defensive Team know exactly how to leverage it. Join us as we talk about Zero Trust 2.0 + end point security so you can be secure no matter where in the world your employees are working from.

Want a practical playbook for IT and security leaders building a future-ready hybrid infrastructure? From provisioning to protection, learn exactly how to create a scalable and secure hybrid model—one that supports rapid growth without exposing your business to risk. Attendees…

Prompting ChatGPT? Try this prompt and let us know your results in the comments. 😏

IT logistics is no longer just an ops problem. It’s a business conversation. Every time a new hire waits a week for their laptop - time wasted. Every time an executive travels with broken gear and no way to replace it quickly - time wasted. Every time a device goes unreturned,…

Want to be the leader of AI in IT ops? Checkout our practical framework for AI adoption in IT. We cover: >The impact of AI on IT roles and governance. >Why IT leaders will become central to businesses. > A crawl, walk, run approach to adopting and leveraging AI. Check it out -…

Escalating tariffs are reshaping IT procurement. They are driving up costs for everything from laptops to peripherals while straining supply chains (silently right now). Is your strategy agile enough to balance pricing pressures with strong remote management? Now’s the time…

"We have eliminated all service desk hardware requests with Firstbase Self-Service. Their APIs also have allowed us to automate complex onboarding, retrievals and keep our inventory up to date. Minimum inventory levels also removed the worry of constantly having to monitor and…

IT asset tracking gets complicated as you scale globally. Separate vendors, clunky workflows, Excel sheets, tickets, etc. Why not see if Firstbase platform + global services is a viable solution? With established service level offerings and an onshore support team, Firstbase…

Spreadsheets don’t scale and neither do regional solutions when you are a global company. AND missing devices cost more than you think—in spend, security, and sanity. Firstbase centralizes your entire device inventory and scales globally Real-time visibility. Automated…

Shipping devices to international team members shouldn’t feel like a gamble. Yet IT teams are losing time, money, and hardware to customs delays and broken return processes. Firstbase automates global device logistics—start to finish. Procurement, delivery, customs, retrievals,…

There are are multiple reason the fastest growing distributed companies work with Firstbase, and being 1 of only 200 Authorized Apple Resellers is one of them. "Our status as an Apple Authorized Reseller is a testament to our world-class logistics and operations that stretches…

Another Tariff Tuesday update as exemptions for computers and laptops remain-but not all tariffs are gone. Computers, laptops, smartphones, and key components (including semiconductors, memory chips, and displays) are still exempt from the steepest “reciprocal tariffs” (up to…