Football Index CS @FootballIndexCS

Football Index Official Customer Support Account. Office hours: Mon-Sun 9am-5.30pm Phone:0800 066 2650 Email: [email protected] footballindex.zendesk.com/hc/en-us United Kingdom Joined July 2015

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Football Index CS @FootballIndexCS

4 years ago

Due to exceptionally high customer contact levels we are sorry that we are unable to respond to voicemail messages at this time. Please can we ask you to email in any outstanding queries you may have. We apologise for any inconvenience caused.

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Football Index CS @FootballIndexCS

4 years ago

Please be aware, that Football Index mobile apps were disabled at 12:00:00 London time on Thursday 20 May 2021. You can continue to login via the website here - footballindex.co.uk/top-200. Please also see this link - support.footballindex.co.uk/hc/en-us - that we hope will answer your queries.

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Football Index CS @FootballIndexCS

4 years ago

Due to high demand the website is currently experiencing load issues, the site is back online now but we apologise for any inconvenience this may have caused

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Football Index CS @FootballIndexCS

5 years ago

Any customer queries please contact us via email on [email protected] rather than via Twitter DMs. Thank you in advance.

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Football Index CS @FootballIndexCS

5 years ago

Due to high volumes, Customer Support response times are experiencing some delays. We apologise for the inconvenience and are working through your queries. At this time we have focused all our Customer Support Agents to prioritise responding to emails received.

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Football Index CS @FootballIndexCS

5 years ago

Traders, the market will be temporarily suspended at 18:30:00 this evening (05/03/21) until 07:00:00 tomorrow (06/03/21).

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Football Index CS @FootballIndexCS

5 years ago

Tomorrow's Dividend payments will be delayed whilst MDE payments are calculated. There is no need to contact Customer Support in the morning regarding this.

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Football Index CS @FootballIndexCS

5 years ago

We’re looking into the FI Squads Tournament results and will update you when we can. Apologies for the inconvenience caused.

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Football Index CS @FootballIndexCS

5 years ago

The delay was due to the MDE calculations. Payments have now been processed, thank you for your patience once again.

Football Index @FootballIndex

5 years ago

The delay was due to the MDE calculations. Payments have now been processed, thank you for your patience once again.

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Football Index CS @FootballIndexCS

5 years ago

An update regarding today’s Dividend payments. They have been delayed until this afternoon due to ongoing checks regarding payments. Thank you for your patience.

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Football Index CS @FootballIndexCS

5 years ago

Dividend payments tomorrow will be delayed by a couple of hours so there is no need to contact Customer Support in the morning regarding this.

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Football Index CS @FootballIndexCS

5 years ago

Hi Traders, to the confirm, the market is open for trading.

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Football Index CS @FootballIndexCS

5 years ago

Good Morning Traders, the market will re-open at 11:15am.

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Football Index CS @FootballIndexCS

5 years ago

Good Morning Traders, to ensure the smooth re-opening of the market, we have had to delay the planned 10:00 re-opening time. We will keep you updated, apologies for any inconvenience caused.

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Football Index CS @FootballIndexCS

5 years ago

Due to the current issues regarding the platform, today's IPOs have been delayed until tomorrow. We will keep you updated, apologies for the inconvenience.

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Football Index CS @FootballIndexCS

5 years ago

We appreciate and value the tremendous engagement and passionate support of the Football Index community. However, we would like to encourage respectful and courteous discussion at all times. #footballindex

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Football Index CS @FootballIndexCS

5 years ago

Good Evening traders, please note that due to circuit breaker protocol, because his suspension happened close to the end of the trading session, Neymar will remain suspended until tomorrow morning at approximately 8am.