Front Desk AK @FrontDeskAK

No we can not break your wad of hundreds. Yes you can speak to my manager tomorrow and she can tell you the same thing.

Please let us know that you want a room next to your friends sometime before the night before you arrive. We can't read minds.

When you hear the hydronic breaks of a tour bus outside the hotel and know shits about to go crazy.

We cannot install assistance bars in every single one of our showers just because you have one at home. Book a handicap room if you need one

A guest just brought me a whole rotisserie chicken and asked me to microwave it for them. That was definitely a first.

It's true. The manager will usually come out and tell you exactly what I just told you.

When a customer calls and puts you on hold...

A few summers ago I had two women each pay for a one dollar bottle of water with a fifty. That's just rude.

I am not a bank, and the contents of my till is limited, please do not ask me to break you wallet full of hundreds and fifties.

There is nothing I can do to make your room darker at night. You chose to visit in June when we have the most sunlight during the day.

You cannot visit "The Land of the Midnight Sun" and see the Aurora. The Aurora needs darkness to be visible. Try to visit between Aug-Mar.

If you booked through Hotwire and are practically getting the room for free, do not expect the same treatment as a guest who paid$150+ (2/2)

The people that pay more for a room get the nicer rooms. (1/2)

If you visit here you need to rent a car, period. Our free shuttle is to the airport and the airport only.

Yes I know that our restaurant is overpriced and not that good but I am paid to recommend it to you.

"Sure, let me go check in the back." Means I know the answer already but am going to hide like I'm looking.

I'm sorry that you do not like the answer I just gave you, let me find you another employee to give you the same answer.

When the couple that loves you at one hotel ends up staying at your other hotel too. Talk about good customer service.

Guest: "Which fires are still burning?" Me: "The whole state." Guest: "Hahahaha, only an Alaska kid would say that."

"Do we need to buy more mosquito spray?" Well no, you should only need one bottle and probably not even that much.