Gerry DeSantis @GerryDeSantis1
Technology, Innovation, Chicago Architecture & Sports Junkie Chicago Joined June 2020-
Tweets1K
-
Followers196
-
Following347
-
Likes647
Is your company stuck in a GenAI experimentation loop? Discover a high-impact use case: "voice of the customer" applications! This @HarvardBiz article explores how #GenAI can streamline customer feedback analysis & improve satisfaction. bit.ly/4dhGoBj #CX
Heading to #AvayaENGAGE in #Denver (May 13-15)? Join me to explore advanced #CX strategies & #AI transformation! #CEOs, #CIOs - learn how to turn AI investment into real business outcomes. tinyurl.com/5878rnvn
The future of customer experience is here: CX 2.0! Human-centered design meets #AI & crowdsourcing for a whole new way to interact with businesses. Read the full @Forbes article on #CX 2.0 at bit.ly/3wcOqe6
Ready to unlock the future of customer experience? #AvayaENGAGE is coming to #Denver (May 13-15)! Discover the power of #AI, network with peers, & shape your #CX strategy. Don't miss out - register now! bit.ly/48jtrnw #ExperiencesThatMatter
Get ready for some news about #AvayaENGAGE! @IAUG_ED shares exciting developments in this must-watch video. Register now at bit.ly/48jtrnw #CX #ExperiencesThatMatter
#Steelers pick Washington offensive lineman Troy Fautanu at No. 20 in #NFLdraft post-gazette.com/sports/steeler… via @PittsburghPG
Cloud customers are always searching for new approaches, technologies, and strategies. Here’s what to look for — and look out for — in a rapidly evolving field. cio.com/article/236487… #CIO #Innovation
Avaya CRO ML Maco invites you to #AvayaENGAGE! Meet peers, customers & partners, & discover how Avaya is transforming #CX. Amazing speakers on mainstage! Register now at bit.ly/48jtrnw #ExperiencesThatMatter
Why The #Steelers Should Explore Trading Down (And Two Trade Scenarios) - steelersdepot.com/2024/04/why-th… #NFL
Business & tech icon Arianna Huffington (@ariannahuff) is coming to #AvayaENGAGE! Join us on May 14th to hear how she's redefining #productivity through well-being. Don't miss out! Register now: bit.ly/48jtrnw #ExperiencesThatMatter #wellness #CX #CIO
We're thrilled to announce our lineup of guest speakers for #AvayaENGAGE. Join us in welcoming @ariannahuff, @robotsmarts, @GovofCO, & @rwang0 to the main stage! Plus, Emmy Award-winning @KatieLinendoll returns as our emcee. 👀bit.ly/4404tID #ExperiencesThatMatter #CX
Avaya launched the CX Force Awards program to celebrate CX pioneers! Read @Avaya's ML Maco's blog post to discover how exceptional #CX is reshaping industries & driving success. Nominate changemakers in your network today! bit.ly/3vAJRKt #CXForce2024
Start your week right with some #MondayMotivation! Join us at #AvayaENGAGE where we delve into strategic #CX improvements. Learn to define scope, identify key actors, & measure KPIs. Enhance operational efficiency & customer satisfaction. bit.ly/48jtrnw
Get ready for an incredible session at #AvayaENGAGE! We're thrilled to announce @rwang0, Principal Analyst & Founder of @constellationr, as our guest speaker. Expect nothing short of insightful & groundbreaking discussions! Register now bit.ly/48jtrnw #CX
The #AvayaEngage agenda is live, with sessions on everything from #AI to customer experience awesomeness. Let's geek out together - which sessions catch your eye? bit.ly/48jtrnw #ExperiencesThatMatter #CX
Avaya CX Force Awards! Nominate yourself or someone who's a CX champion! Did they use Avaya solutions or other cool ideas to transform #CX? Winning/nomination = industry recognition, networking & prestige! bit.ly/49gRYcB #CXForce2024 #AvayaENGAGE
Growing Belief #Steelers Could Move on From Russell Wilson si.com/nfl/steelers/n… via @AllSteelersFN #NFL
Just a friendly reminder that I'll be at @enterprisecon in Orlando next week! Can't wait to see you at #EnterpriseConnect! Swing by the @Avaya booth at #1511, & let's pencil in some time to chat at tinyurl.com/5ac3whra #CX #ExperiencesThatMatter
The CX Force 2024 Awards are now open for nominations! Celebrate the innovators transforming #customerexperience with @Avaya solutions. Know someone leading the #CX revolution? Nominate them now! bit.ly/4aaZPcw #CXForce24 #CCTR #CIO
Want To Own A Piece Of #Chicago's Past? These Historical Properties Are For Sale blockclubchicago.org/2024/03/11/wan… via @BlockClubCHI
Leonila Matkin @LeonilaMat69723
74 Followers 5K Following
Mary L @cryptomiltn
50 Followers 253 Following I am Milton Mondal. I am a professional Digital marketer #NFT #CRYPTO #XRP #BTC #ETH #SOL #DOGE
Marlyn Brack @BracMarl
51 Followers 5K Following
Jayme Idell @IdellJayme27061
76 Followers 5K Following
Paty Baldwin @BaldwinPat87068
0 Followers 6 Following
Alexandra Marie @Alexand22885508
0 Followers 0 Following
Savio Tovar Dias @tovardiass
1K Followers 752 Following Avaya, Customer experiences; future of work; AI; Curious what the future holds for us and our kids. Automation, Cloud, innovation. Views are my own, Dubai
Josh Mueller @jmueller
820 Followers 832 Following CMO and GM @Avaya. Former SVP & GM @NIGlobal, CDO @Vonage and CMO @DunBradstreet. Living in #Austin with my family and playing #tennis 🎾 when I find the time!
Ashlyn Lopes @LopesAshly43647
38 Followers 5K Following
Janeen Badoni @badoni_jane
55 Followers 5K Following
Megan Kennedy @MegankoKennedy
33 Followers 1K Following Lured the best beauties from all US states 😈 Ready for private meetings Nudes in profile! Watching this https://t.co/xWmVJ6Vp2L
Roy Clifton @RoyClifton12397
72 Followers 5K Following
DIDforSale | SIP Trun.. @didforsale
551 Followers 1K Following Experience seamless communication with DIDforSale - the top SIP Trunk Service and White-Label VoIP Reseller provider. Trust us for the best in the industry.
Randy Ehli @RLEhli
80 Followers 216 Following CEO of Ehli Auctions Head of Development for https://t.co/WjbX6qYAP5
Albina 😻 @Albina_K3432
46 Followers 280 Following Sensual siren driven by a relentlеss nееd for intimасу
Caroline Carruthers @CarolineCarrut8
531 Followers 558 Following Data Cheerleader and Chief Executive of Carruthers and Jackson
Tom - توم باي @techPRtom
313 Followers 346 Following Comms manager at @avaya. Dad, photographer, dog lover, car geek and Crystal Palace supporter in my downtime. Opinions are my own.
Safiyyah Sockalosky @sockalosky23734
37 Followers 5K Following
Monica Wilson @Monica1987728
2K Followers 2K Following Travel ✈️ |Beach 🌊|Yoga 🧘♀️|Love to read 📚|Hardworking person|Like to explore and experience new things|#windenergy|#travel
Waterfield Tech @WaterfieldTech
576 Followers 534 Following If it improves customer engagement, we do it. Strategic planning to implementation and management. Every technology, every platform, across your contact center.
Sherlyn Mcculley @MccullSherly
33 Followers 4K Following
Irma Kizewski @i_kizew
30 Followers 5K Following
Sheila Kruesel @kruesel1
97 Followers 169 Following Woman Of Valor GTM Executive | Strategic Advisor | Technology Ambassador in Developing Country
Seasoosh @Seasoosh168051
36 Followers 2K Following
ianpugh @ianmpugh
195 Followers 473 Following A deep desire to help companies find ways to accomplish their business objectives through technology.
Sirena Dowery @sir_dowe
62 Followers 5K Following
Ella Halpain @HalpaiEll
41 Followers 5K Following
Sari Mermis @MermisSari19578
38 Followers 5K Following
LeeAnn Lowman @HollywoodLowman
14K Followers 14K Following Burgh First...🐶🐱🐰🐭over people…🦈…🏋️♀️…Constant Reader…baker…1/2 of @SteelersYinzer…writer for @SteelerNation #HereWeGo🖤💛 #LetsGoPens 🐧 #RaiseIt🏴☠️
Lettie @glover_lettie86
150 Followers 3K Following
Alexis Salas @AlexisS30864
103 Followers 3K Following
SundayBushong @BushongSun51553
86 Followers 2K Following
Manish Sinha @funnnybone
40 Followers 250 Following
Gianni Ibarra @gianni31924
101 Followers 3K Following
Karen Huber @huber68690
120 Followers 3K Following
Sloane @seettefy10693
8 Followers 2K Following The pursuit of truth and knowledge and the struggle for it are one of the highest qualities of human beings
Zeus Kerravala @zkerravala
59K Followers 3K Following The #1 ranked independent analyst, according to AR Insights. Focusing on technologies that are reshaping the world. #AI #Security #Network #Communications
Nesosha @Nesosha135445
12 Followers 1K Following
Rich Tehrani @rtehrani
24K Followers 24K Following Tech Media Leader turned investment banker handling Series A-C funding, M&A and debt needs.
coin btt @CoinBtt
41 Followers 153 Following
Rodolph khoury @roudikhoury
101 Followers 299 Following
Actionary @actionaryltd
98 Followers 112 Following
Uglioni Gregorio @cxgoalkeeper
343 Followers 474 Following Transforming Business Into Human Centric Powerhouses Achieving Superior Financial Results: CX Goalkeeper Podcast Host, Keynote Speaker
Amas Tenumah @AmasTenumah
677 Followers 146 Following Customer Service evangelist | Storyteller | Technologist.
Bruce Temkin @btemkin
16K Followers 11 Following #ExperienceManagement Visionary/Speaker/Researcher & Head of @Qualtrics #XM Institute. Co-Founder of https://t.co/bJ74vgHkbL. Views = my own.
Colin Shaw @ColinShaw_CX
14K Followers 2K Following Influencer in Customer Experience 👏 Best-selling Author 📕 Podcast Host 🎙 FT award as Leading Consultancy 4 years 🏆 Official LinkedIn 'Top Voice' 📣
sirte pihlaja @sirteace
1K Followers 220 Following CEO & Customer Experience Optimiser at Shirute Ltd, a customer experience agency specialising in customer loyalty, customer dialogue and customer experiences.
TheNTWK I Digital Bus.. @ntwk_platforms
737 Followers 2K Following Community that brings together companies, academics, consultants, entrepreneurs to exchange know-how, around how platform business models work
Shawn Nason @manonfiresocial
209 Followers 239 Following Top 200 Influencer LinkedIn | Top 30 CX Influencer | Walt Disney Imagineer (former) | Heart-Centered Exec. | Cancer Survivor | BIPOC & Neurodiversity Advocate
Thomas Laird @tlaird_expivia
850 Followers 521 Following CEO of Expivia & Expivia Digital| Podcaster | ICMI Top 25 CX/Call Center Thought Leader | Web3
Simon Kriss @simonkriss
98 Followers 47 Following Service innovation expert who has a passion for wine
Prof. Dr. Phil Klaus @ProfDrPhilKlaus
319 Followers 46 Following Leading Customer Experience Strategist - World Top 2% Scientist - Award-winning Scholar - Keynote Speaker
Sean Ilenrey @Ilenrey
52 Followers 135 Following Entrepreneur, and founder of Jogo, LLC (https://t.co/VJobzBwxFi) and The Ilenrey Imprint, Inc.
Ivy Ikpeme-Mbakwem @Ivy_Ikpeme_M
204 Followers 170 Following I-coach women on how to love life when divorced - I help businesses record growth through strategic customer experience initiatives - I am an author
Smitha Hemmigae @smithahs
1K Followers 831 Following Head of Marketing, ANSR . Among the top 50 Digital Marketing Leaders in India. Social Entrepreneur.
Musa Hanhan @mhanhan
328 Followers 287 Following Human Experience | Product Strategy & Execution | Design Strategy | MyTwitter is my own.
Ian Golding, CCXP @ijgolding
7K Followers 3K Following Certified Customer Experience Professional, speaker & blogger. Author of 'Customer What? The honest and practical guide to customer experience'
Vaishali Dialani @VaishaliDialani
115 Followers 265 Following Passionate about leveraging customer insights to design and deliver human-centred experiences to drive continuous business growth.
Hussein M. Dajani @hussdajani
4K Followers 2K Following Top 50 CX Influencers of 2024! CX Hall of Fame 2023! CX Professional of the Year 2022! CCXP. CMO & CXPA ME Regional Leadership Coucil. Views are my own
Caroline Carruthers @CarolineCarrut8
531 Followers 558 Following Data Cheerleader and Chief Executive of Carruthers and Jackson
Jeanne Bliss @JeanneBliss
24K Followers 10K Following Italian girl, speaker, experience pioneer and author, who coaches companies to earn the right to customer-driven growth. #AdmirableGrowth #CX #CCO #CX
Raluca Berchiu | CX S.. @Raluca_berchiu
68 Followers 69 Following Let’s gain your SUSTAINABLE COMPETITIVE ADVANTAGE through #CUSTOMEREXPERIENCE
Ankesh Agarwal @ankeshagarwal
168 Followers 314 Following Explorer.. Wanderer... Customer Success enthusiast... CX lover... Believes in keeping things simple..
David @armano
72K Followers 10K Following Leading AI Analytics Strategy @Ringersciences | Talk about #AI #LLMs #Datascience #Health #CX #Marketing | Dad | Hubby | Dog Parent | Always Learning
Natalia Gómez Barrer.. @NatyGomeX
17 Followers 44 Following
𝗱𝗿𝗲𝘅 @drexdeford
4K Followers 3K Following Prez Cyber/Risk @thisweekhealth | Fmr @CrowdStrike | Recovering #CIO @ScrippsHealth @SeattleChildren @Steward @USAF | @CIOCHIME Chair | #Cyber #Vet #229
Aaron Miri @AaronMiri
5K Followers 908 Following SVP, Chief Digital & Information Officer @BaptistHealthJx | Opinions my own
Chris Peterson @cpeterson0714
722 Followers 1K Following Christian, Husband, Father of 3, Papaw to Turner, All Dawg, Senior Manager at Avaya Inc, Mossy Oak Pro Staff, Sunday School and Prison Ministry Leader
Kira Makagon @kiramakagon
1K Followers 2K Following Chief Innovation Officer @RingCentral. Focused on developing innovative technology to solve business challenges, venture capital & mentoring #WomenInTech
Tom - توم باي @techPRtom
313 Followers 346 Following Comms manager at @avaya. Dad, photographer, dog lover, car geek and Crystal Palace supporter in my downtime. Opinions are my own.
Nolan Doyle @NolanDoyle1
193 Followers 409 Following #HereWeGo #RepBX #NJDevils Also follow #NYGiants and #TakeFlight #NASCARPlayoffs
Brady Tome @TomeBrady10
62 Followers 44 Following IT Professional | Real Estate Investor | Paid off $50,000 in Consumer Debt | Let’s figure out how to create wealth together 💰
B-Wall @BWall
10K Followers 225 Following @steelers stan account. Managing Editor at @SteelerNation | IG: bwall_24 ▪️✨ | #HereWeGo #LetsGoPens #LetsGoBucs #LakeShow🏀
Rich Tehrani @rtehrani
24K Followers 24K Following Tech Media Leader turned investment banker handling Series A-C funding, M&A and debt needs.
Craig Durr @craigdurr
7K Followers 865 Following Researcher/analyst in the tech industry. Love data that creates insights. I look at human elements of our work lives - the workforce, workplace & the workflows
Rany Tannouri @TannouriRany
141 Followers 137 Following Government Focused | Account Manager | B2B Specialist
Avaya Nederland @Avaya_NL
889 Followers 725 Following Bij Avaya geven we onze klanten de vrijheid om met hun bedrijf de richting uit te gaan die hen het meeste voordeel oplevert. Wij bieden de wegen naar hun succes
Jim Lundy @JimLundy
10K Followers 3K Following CEO & Lead Analyst at Aragon. Visual Research that covers the Digital Workplace: AI, Collaboration, UC&C, Video, Content, Learning, Sales/Mktg. Sigma Chi alum.
Gartner @Gartner_inc
434K Followers 3 Following We deliver actionable, objective insight that drives smarter decisions and stronger performance. Community guidelines: https://t.co/YoE73lYEBj
Diane Myers @dianemyers
2K Followers 267 Following Principal analyst @Metrigy. Enterprise comms analyst, mother to two boys, Ironman spouse, always looking for adventure
TalkingPointz.com @TalkingPointz
4K Followers 2K Following http://t.co/8LHilqYN Curated telecom, voice, and UC news. http://t.co/8LHilqYN is home of PinDropSoup Telecom blog and offers research by @davemichels
Shep Hyken @Hyken
109K Followers 14K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
CIO.com @CIOonline
180K Followers 4K Following #CIO from @FoundryIDG provides expert analysis, strategy, and advice for #CIOs, #technology leaders and executives.
Barry O'Sullivan @siliconbarry
12K Followers 787 Following engineer, lucky husband and dad, hillseeker #andacyclist, former dragons' den investor, product guy. Founder Altocloud. ❤️Ireland. Bikes and EVs are the future.
Anne Blomquist @AnneBlomquist1
659 Followers 703 Following Analyst Relations at Cisco, covering collaboration. Proud Mom of an SCU student, and 2 dogs. Love cooking and baking. Tweets are my own POV.
Stephanie Watson @SteffWatson
6K Followers 4K Following Communications Industry analyst Enterprise and SME comms, cloud, contact centre, uc, collaboration, channel. All thoughts own!
tbanting @tbanting
2K Followers 872 Following Practice Leader of Omdia's Digital Workplace team- customer engagement, #ucoms and #ucaas, #teamcollaboration, and #futureofwork. (Views are my own.)
Chris Marron @Chris_MarronCC
99 Followers 70 Following Communications Industry analyst, all tweets are my own.
Seba Menutti @sMenutti
414 Followers 108 Following Digital Experience & Connected Work Analyst @Frost_Latam / Expressed opinions are my own and not those of Frost & Sullivan
Michael Brandenburg @mbrandenburg
2K Followers 695 Following Connected Work analyst for Frost & Sullivan. Used to be an IT guy, now a writer of tech, occasional pundit, and frequent curmudgeon. Opinions are mine.Don't miss @robotsmarts, a trailblazer in robotics and AI & Dean of the College of Engineering at Ohio State University. Dive into a future shaped by #AI as she explores the synergy between humans & robots, enhancing life, work, & play. bit.ly/48jtrnw #AvayaENGAGE
Join thought leader @rwang0 at #AvayaENGAGE as he decrypts emerging tech trends and maps out the new territories of the digital economy. Gain insights into the future of business and #technology straight from a top industry expert. Register now at bit.ly/48jtrnw #AI
#ChatGPT: not a customer service cure-all! Learn how to design effective processes to get the most out of it. ➡️ bit.ly/3WbRXE6 #CX #ContactCenter
**Get ready to be inspired! ** @charitywater founder Scott Harrison is joining our #AvayaENGAGE speaker lineup! Don't miss out - see all the amazing speakers here: bit.ly/48vsQ28 #ExperiencesThatMatter
.@michiganstateu & Avaya: A powerful partnership for a connected future! Watch the video to discover their innovative communication solutions across campuses & beyond: bit.ly/3IYCHmj #CustomerSuccess #ExperiencesThatMattter
To lead tomorrow’s markets, prioritizing #CX today is non-negotiable. Innovate on your terms and timeline. Learn more at bit.ly/48gNinP #ExperiencesThatMatter #CIO
Let’s go @Avaya I’m pumped for another great #AvayaENGAGE in Denver! Hope to everyone there is less than 2 weeks 🤩 @IAUG #Denver #ExperiencesThatMatter
Get ready to be ENGAGED (pun intended)! #AvayaENGAGE is almost here & the excitement is electric! Don't miss out on this electrifying experience. Register now bit.ly/48jtrnw before FOMO strikes! #CX #ExperiencesThatMatter #Denver
Avaya Experience Platform: The future of #CX is here. Consolidate customer experience, employee experience, & business growth. Learn more about: ▪️ Seamless AI integration ▪️ Employee empowerment ▪️ Risk mitigation without disruption bit.ly/3SXJyCf #ChooseYourJourney
The metaverse is coming & customer service needs to be ready! It's not replacing existing channels, but it's a whole new way to serve customers. ➡️ How To Approach #CX In The #Metaverse by Tvrtko Stosic bit.ly/3w4S2in #ExperiencesThatMatter
Is #generativeAI the future of customer service? While it's powerful, proper integration is key! Read Tvrtko Stosic's blog to unlock the true potential of #AI for your #contactcenter & empower your agents. bit.ly/3WbRXE6 #CX #ExperiencesThatMatter
Did you know? 50% of Avaya's internal departments are led by women. Join our #WomenInTech session at #AvayaENGAGE for inspiring talks, workshops & networking. Let's come together to empower & advance women in the tech industry! bit.ly/48jtrnw #Technology
A dream come true to play for the Black & Gold. Welcome to the 412, @tFautanu!
Excited to share my company’s journey at #AvayaENGAGE in May and looking forward to learning about other companies @Avaya journey. #ExperiencesThatMatter @IAUG
Get ready for some news about #AvayaENGAGE! @IAUG_ED shares exciting developments in this must-watch video. Register now at bit.ly/48jtrnw #CX #ExperiencesThatMatter
Grow your business without sacrificing stability. Our 3-step approach helps you accelerate #business outcomes like revenue, satisfaction & efficiency. Keep your trusted workflows while adding cutting-edge innovations. Learn more: bit.ly/48gNinP #ExperiencesThatMatter
“By partnering with @Zoom, we can deliver on the promise of ‘innovation without disruption’ for Avaya customers, providing added value to enterprises through world-class #collaboration experiences within the Avaya platform” - @alanmasarek bit.ly/3xaVurR
Get ready for an electrifying experience at #AvayaENGAGE! @KatieLinendoll is back as our host, bringing her Emmy Award-winning expertise to the main stage. Don't miss out on the latest tech insights & a celebration of #womenintech! bit.ly/48jtrnw #CX
Your success is our mission! Schedule a personalized consultation with Avaya Customer Experience Services (ACES) at #AvayaENGAGE (May 13-15, #Denver). Get expert advice & tailored insights to meet your unique needs. bit.ly/3U69kTW #AI #CX
Flexibility is key in cloud architecture! Our customer-centric approach ensures businesses can adapt to changing needs with ease. Discover more about our strategy: bit.ly/3U4OGF3 #CX #ExperiencesThatMatter
. @MoorInsStrat @MelodyBrue and @RobKramer_Data are back for The Hot Desk pod 🎙️ Join in for: $SAP Q1 2024 Earnings @Appian World @Avaya Analyst Summit upcoming @Oracle Analyst Summit $APPN $ORCL x.com/i/broadcasts/1…
Trends for United States
You might like
