Grace Hill, Inc. @GraceHill
Grace Hill provides solutions that help owners and operators of real estate increase property performance, reduce operating risk and grow top talent. gracehill.com Greenville, SC Joined March 2009-
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What do your tenants want? Grace Hill can help you gather actionable data about what matters to your tenants. As high-impact amenities play a key role in leasing success, it's essential to prioritize the right offerings for improved retention. Learn more: bit.ly/3w6GhrI
Did you know... move-in satisfaction is key to long-term resident retention? Join us & learn secrets to create a move-in experience that decreases turnover, increases satisfaction, and sets your community up for success! Register now & secure your spot. bit.ly/4dm7Zl2
This month, check in on your loved ones and practice self-care. Remember, it's okay not to be okay, and seeking help is a sign of strength, not weakness. Let's support each other and create a community where mental health is prioritized and valued. bit.ly/3SCElNg
🏡✨ May marks the start of the busiest moving season of the year! 🌞📦 If you want to set your property up for success, now's the time to focus on what renters really want. From amenities to community vibes, is what you're offering what today's renters are looking for? 🏠💫
Curious about the future of customer service? From chatbots to virtual assistants, AI is revolutionizing how businesses interact with customers. AI-led service unlocks quick & efficient assistance for residents, while saving time & resources. Learn more: bit.ly/3xW1Zz1
Discrimination can happen even without direct interaction. If an employee fails to respond to an email due to an assumption about the sender, or maintenance skips over a service request for a religiously devout family, those behaviors could be considered discrimination.
Do you know the essential elements of assistance animals in housing? 🏠 Whether it's understanding resident rights, navigating compliance, or ensuring inclusivity for all residents, let us help you better understand this topic in our informative e-book. bit.ly/3PX1hIY
Exciting news! We wanted to introduce you to our fantastic new hires from last month! Welcome to the team: Terry Pyatt, Sales Engineer Miranda Mink, Demand Generation Specialist Alicia Porowski, Customer Experience Manager Sargon Palmer, Sr. Director, Product Mgmt
Meet Sade Parker from Madera Residenial. "One of the things that captivated me at my company was their belief in giving back. I organized our team to volunteer at the food bank & assist with winter coat drives." Congratulations, Sade, on being a 2023 Impact Hero award nominee!
Are you required to accommodate Marijuana in your community? If a resident uses marijuana for a medical condition, it may entitle them to an accommodation. Requests should be handled carefully — it's recommended to seek help from legal counsel. #WeAreGraceHill #FairHousing
Join us at AIM for an exhilarating session tackling the tough task of discarding assumptions that cloud our strategies. It's vital to base our moves on solid data, not guesswork, and we'll unpack recent industry research to bring clarify. See you there! bit.ly/3nPjXhF
Today let's take a moment to recognize and appreciate the invaluable role that suppliers play in the residential property management industry. From maintenance supplies to technology solutions, suppliers are integral to enhancing quality of life for everyone in our communities!
Happy Apartment Onsite Teams Day! 🎉 Let's take a moment to appreciate the incredible associates who make our communities feel like home. Your hard work and dedication are the heart of our industry. We salute you! Thank you for all that you do! 💙🏡 #WeAreGraceHill #RPMCareers
Best practices for your maintenance team: * Charge all residents the same amount for the same service. * Respond to service requests in the order in which they are received. * Clearly define what constitutes an emergency service. * Document all correspondence with residents.
📣 Friendly reminder! 🗓 Don't forget our upcoming webinar! 🤖 Join us to learn how artificial intelligence is shaping the landscape of fair housing and what steps you can take to promote fairness and equity for all. 🔗 Register here: bit.ly/3vqwHj3
Exciting news! 🎉 We're thrilled to announce the launch of our enhanced online reputation management solution for multifamily communities! 🏘️ Our new tool helps streamline your online reputation, protect your brand, and attract new residents. Learn more: bit.ly/3UfTW8Y
🌟 It's NAA RPM Careers Week! 🌟 Many find their way into this industry through a passion for connecting with people. Every day is a chance to make a positive impact on residents' lives! What's your story? Why do you love your RPM career? ❤️ #WeAreGraceHill #RPMCareers
Check out how Grace Hill helped take Clarity Commercial to the next level with automated training, streamlined operations, and improved workflows. If you're feeling disorganized and inefficient, you'll definitely want to read this case study: bit.ly/3VXhaC2
ESG initiatives are a big advantage in real estate! Our ebook shows how embracing ESG boosts your bottom line & adds value for residents, tenants & investors. Keep up with changing regulations & differentiate yourself with KingsleySurveys! Download here: bit.ly/4awuaTz
Meet Rachel from Hines Willowick Residential. "Rachel is incredible at our company and volunteers at every opportunity. She fosters dogs, helps at the shelter, and donates when she can. She is one of my heroes." Congratulations, Rachel, on being a 2023 Impact Hero award nominee!
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Multifamily’s biggest survey of apartment renters is back! With data from more than 4,000 investment-grade communities nationwide, the 2024 NMHC & @GraceHill Renter Preferences Survey Report has all the key insights and actionable data points you need. ow.ly/G9YS50Q3Ftn
You can definitely WOW your prospective renters, just maybe not with jelly beans. Join special guest Rick Ellis for our impactful webinar that will help you boost retention, charge higher rents, and receive more referrals using the secret weapon of FEP. bit.ly/3nrwuYM
Does your team know their Fair Housing obligations? Welcome back to #FairHousingFriday! Use our new checklist to make sure your team is compliant with current regulations to ensure an inclusive living environment for everyone! bit.ly/43MiJnX
Learn how Kendall Pretzer @GraceHill, one of our 10 women to watch in the multifamily industry this year, continues to adapt to serve customers. #WomensHistoryMonth multifamilyexecutive.com/business-finan…
We’ve asked some amazing women leaders for their top tips for success, and we’re sharing their advice all month long, including this advice from @SAnderson_CAM at @GraceHill #WomenInBusiness
Is mental health for your employees important but you aren’t sure where to start? We have created a mental wellness policy that can help. Let’s talk about it and make mental well-being a priority this year. bit.ly/3JaaBW9 #WeAreGraceHill #mentalhealth #wellbeing #pol ...
Woo hoo!! We have been awarded the Kingsley Excellence Award by @GraceHill for exceeding the Kingsley Index industry benchmark for overall resident satisfaction. We love when our residents are satisfied with their living experience! #weloveourresidents #experience73
AVE was awarded the #1 ranking in @GraceHill Kingsley Surveys Elite 5. The Top 100 individual multifamily properties who achieved outstanding performance in 2022 were also recognized. Check out the link to see which AVE communities made the list! aveliving.com/blog/ave-by-ko…
Great suggestions for giving back from the @MHNonline Executive Council! Ft. insights from @BellPartnersInc, @GraceHill & others multihousingnews.com/executive-coun…
The banners have arrived and look amazing, but that’s nothing compared to the quality of these panels! Get signed up at baaahq.org
“When you start giving and providing value instead, you will get followers because people are interested in what you have to say. That’s when your network will start to grow.” - @jzjakez, @GraceHill. Download the Multifamily Leasing Enablement Guide today hubs.li/Q01gMZLM0
VIEWPOINT | The expectation of quick results that comes with the nation’s burgeoning instant culture has brought new challenges for those at the forefront of property management. @GraceHill multihousingnews.com/how-operators-…
The #GreatResignation isn't a problem unique to the multifamily industry, but how are top operators tackling hiring and talent retention issues in 2022? See what the experts have to say: bit.ly/3nnU05F
While #multifamily has weathered COVID-19 admirably, it hasn’t been immune to the recent talent shortages. Learn ways to overcome the current “Great Resignation” staffing challenge from industry experts @LeaseLock, @GreystarApts, & Western Wealth Capital: hubs.ly/Q011Qwcm0
@GraceHill @SAnderson_CAM TOO too cute! Love this, Stephanie! 💛
Get a copy of the 2021 Apartment Visionaries Report! Conducted in partnership with @GraceHill, our study highlights top #multifamily challenges: 🧑💻🔎 Hiring / Talent Retention 💰💣 Delinquent Rent / Bad Debt ⚖️🧑⚖️ New / Changing Legislation Full release: prn.to/3GckjCG
Happening Now: Presale of the 2022 NMHC/@GraceHill Renter Preferences Survey Report! See what renters across the nation like, love and can't live without in their homes. Purchase now: nmhc.org/residents?utm_…
We're so excited to have partnered with @GraceHill on the 2021 Apartment Visionaries survey, and we look forward to sharing those results at @NAAhq's ApartmentVision webinar next week! One week away — sign up now! bit.ly/3trx8nu #multifamily #apartmentleasing #renters
Grace Hill, @LeaseLock & @NAAhq have partnered to share survey results that examine the pandemic’s impact on the #apartmentleasing process. Register to join us on Sept. 14 for our joint webinar, “Addressing the Renter Journey with Tech-Driven Leasing.”ow.ly/5Ny430rSH62
The first annual Apartment Visionaries survey is officially complete. Want a sneak peek of the results? Join industry experts as they reveal key findings at @NAAhq's ApartmentVision webinar on Sep 14. Register now: bit.ly/3ydQA8f #multifamily #rentalhousing