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HTCHelp @HTCHelp

Questions about your @HTC? We're here to listen and help. htc.com/support Joined November 2011
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HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@NaveenY85339707As we're a verified account, kindly follow us so we can reply to your DM. You can also contact htc.com/support/.

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@kuellokuello Hi! Oh no! What happened? Can you tell us more details about it to help properly address it?

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@msg2karthiPlease speak directly with our customer support at htc.com/mea-en/contact… to set up a repair.

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@AusMax95 Contact our support @ htc.com/support/ for a warranty replacement charger. You can also Amazon, eBay, etc for available chargers.

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@AngusDeese Hold Power to display Power off options. Hold on Power Off, then tap RESTART to Safe Mode to check if caused by 3rd party apps.

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@JozefGjoni1 Sorry, but we don't have any to detail to share at the moment. Software update release date varies per region or country. Thanks!

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@TryEveryRhyme You can’t completely delete “bloatware” (those duplicate apps that your carrier builds into the system), but you can definitely disable them

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@MadhuAkhil200 Thanks for the feedback! We are committed to delivering a great customer experience. We appreciate the love and support!

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@omarguerreroro1 Battery life varies & it can be affected by a lot of factors. For a list of our devices visit htc.com.

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@game_beater Here's some info for the Music App: bit.ly/2q7KibA. For more details or information, contact htc.com/support/.

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@BigmanBigfan We do have advanced troubleshooting steps that we can do for you. Kindly contact our support team at htc.com/support/.

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@erlend80 Please get in touch with our techs at htc.com/support for further troubleshooting. Thanks for reaching out.

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@erlend80 Perform a soft reset then try again. Press and hold Power + Vol down for 12sec to soft reset. Hope it helps.

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@biswashim Sorry to hear about that. Unfortunately if you can't remember your login info, the only way is to factory reset the device.

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@FinPSS News Republic is the new content provider for BlinkFeed. To turn the app off, click here: bit.ly/2qspE1S

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@FinPSS Hi! Try to long-press on an empty space on your Home screen > Choose Manage home screen pages > Tap the BlinkFeed page > Tap Remove.

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@FausDokken Awesome! Thanks for the love, and we love you more! Feel free to contact us if ever need assistance. Cheers!

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@Kellster5000 Definitely not. This is just to refresh the application you've chosen. Thanks!

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@Kellster5000 These may help resolve the issue, go to Settings>Apps>All >select Google Play Store>Clear Cache/Clear Data, then Force Stop.

HTCHelp Profile Picture

HTCHelp @HTCHelp

8 years ago

@pixaphilTV Thanks for checking. Please contact our techs at htc.com/support for additional troubleshooti... htc.response.lithium.com/portal/convers…

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