JagexHelpSamo @JagexHelpSamo

Approved list of Support Volunteers: https://t.co/VqM1JpmUdO | Twitter Volunteer | Please don't send any personal information here! Joined October 2015

Tweets

36K
Followers

2K
Following

64
Likes

2K

Raw Lobbs @JagexHelpLobbs

4 years ago

Congratulatios to Runescape Discord Mods & Community Helpers (Forums and Twitter) Very well deserved ;)

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And of course a huge congratulations as well to the RS Discord Support Volunteer team, helping users with account related help @JagexHelpFrost @JagexHelpSamo @Jackladder1 @ThorN9_ @NursesRS @RSN_SudoBash

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Jagex Support @JagexSupport

8 years ago

OK - @JagexInfinity has just given a talk at @CCWEurope about how awesome our community is. Like or retweet to prove how amazing you all are - let's show 'em what we're about! #CCWEurope

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Jagex Support @JagexSupport

8 years ago

Check out our weekly Player Support stats, now with a fresh new look: support.runescape.com/hc/en-gb/artic…

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Jagex Support @JagexSupport

8 years ago

PHISHING ALERT: Some reports of mobile beta dates are being sent to player via email. These are NOT legitimate emails from us. Please be extra cautious.

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JagexHelpSamo @JagexHelpSamo

8 years ago

I nearly forgot to tweet about this, but yesh, 30K tweets reached! :P

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JagexHelpSamo @JagexHelpSamo

8 years ago

@Jurjoes @JagexSupport you can submit a review request here: support.runescape.com/hc/en-gb/artic…. From the looks of it it's a 48hr ban that is lifted before it's reviewed 2/2

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JagexHelpSamo @JagexHelpSamo

8 years ago

@Jurjoes @JagexSupport Hey Jurjen, the expired message is a known bug with the NXT client when a banned account tries to log in. As this is a bot busting ban, 1/2

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JagexHelpSamo @JagexHelpSamo

8 years ago

@Mr_Alhab @JagexSupport Ok, which error are you getting when you try to log in?

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JagexHelpSamo @JagexHelpSamo

8 years ago

@Mr_Alhab @JagexSupport It should show an offence in account status. As you mention botting, is this a ban for macroing or a bot busting moderate?

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JagexHelpSamo @JagexHelpSamo

8 years ago

@Mr_Alhab @JagexSupport Hey Alhab, if you check account status, what is the account banned for?

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JagexHelpSamo @JagexHelpSamo

8 years ago

@BadenSanders @JagexSupport bank deposit boxes in meantime 2/2

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JagexHelpSamo @JagexHelpSamo

8 years ago

@BadenSanders @JagexSupport Hey Baden, it sounds like you made a typo setting the pin :) You can keep trying similar codes, or you can submit a reset request & use 1/2

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JagexHelpSamo @JagexHelpSamo

8 years ago

@the_sun_sleeper @JagexSupport No problem ;) It's not that clearly stated in the support centre so it's not weird you haven't seen it before!

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JagexHelpSamo @JagexHelpSamo

8 years ago

@the_sun_sleeper @JagexSupport the registered email and the password on the account will be changed :) 2/2

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JagexHelpSamo @JagexHelpSamo

8 years ago

@the_sun_sleeper @JagexSupport Yep, it's possible :) You can change the email through recovery: open client, enter login, click 'forgot password' & 'no'. If granted, 1/2