Learning from Incidents in Software @LFISoftware
https://t.co/JlKqgpnxzu Run by: @nora_js @norootcause @UberGeekGirl @allspaw @ri_cook @this_hits_home @wcgallego @LauraMDMaguire @v_hue_g web.cvent.com/event/e3af0a43… Joined November 2019-
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LFI recap starting soon at 5pm ET! @crayzeigh from Equinix will be hosting a live stream panel to recap their experiences and highlights at #LFIconf23! Watych on YouTube (YouTube.com/equinixdevelop…) and Twitch (twitch.tv/equinixmetal).
Thanks for joining, Casey!
All recordings from #LFIconf23 are now posted to YouTube! A big thank you to @grtcrcl for making the recordings possible. youtube.com/playlist?list=…
Love seeing more real data in the wild showing how MTTR (and severity) aren’t useful incident data. @spamaps @LFISoftware conf.
And that’s a wrap! A huge thank you to all of you, our incredible community, for the thought-provoking talks, informative conversations, and learnings we are all taking home with us! What an incredible #LFIconf23 of learning from incidents! Recordings will be posted soon!
.@jasonkoppe joins us to discuss how Indeed was able to evolve their Learning from Incidents practices and team! #lficonf23
Here’s the secret of Learning from Incidents…it’s not actually about the incident. The incident is a catalyst to helping your organization learn, collaborate, grow, and make better decisions. #LFIConf23
Incident reviews with a broad range of roles and perspectives distribute the learnings from an outage more broadly throughout the org. @allspaw closing keynote at #LFIConf23 @LFISoftware
Thanks to everyone at #LFIConf23 for stopping by the Nobl9 booth to connect and chat about #SLOs! 🙏 We're still here. Come by and say hello👋x🥳
Communities of Practice help build competence and foster learning. Pirmin Schürmann reminds us that we are the resilience and we are the resistance #LFIConf23
What a way to close the day! We’ve got @allspaw in the house with his closing keynote.
Stop by the @nobl9inc booth today during the afternoon coffee break for a book signing with speaker and author @ahidalgosre !! #LFIConf23
If you're at #LFIConf23 get your own copy signed by @ahidalgosre! 🐕📚 @ the Nobl9 Booth cc @LFISoftware s/o @OReillyMedia 📕
The hallway track panel on learning in mega corporations of @UberGeekGirl @NVandeGarde @allspaw and (remotely) @niallm moderated by @nickstenning is packed! A lot of interest in the opportunities and constraints of making change in large co’s #LFIConf23 @LFISoftware
Internet incident librarian @courtneynash of @verica_io discussing findings from @VoidIncidents - an industry wide analysis of incidents @LFISoftware #LFiConf23
- Pair refreshing your run books with onboarding - rely on what your company cares about - premortems before large events this and more tips on improving on-call from @bridgetnomnom at #LFIConf23
Attending #LFIConf23? Don't miss diving in with @courtneynash today to see how the shallow incident data reveal little and examples of incident reports from the #VOID that illustrate the value of substantive, qualitative investigation.
“Why do bad incidents happen to good engineers” - @norootcause 😂 I’m dead @LFISoftware #LFIConf23
“You know you did a great incident review if 5 years later, people are still drawing the diagrams you created in it on whiteboards for new hires” — @lauralifts #LFIConf23
Kicking off #LFIConf23 Day 2 with the opening keynote, @lauralifts is talking through the goals of incident analysis. Sense-making, communication, remember, and plan.

@norootcause.surfingc... @norootcause
13K Followers 5K Following Lorin Hochstein Student of complex systems failures, resilience eng, cognitive sys eng. Will talk your ear off about @LFISoftware. @[email protected]
Senior Oops Engineer @ReinH
20K Followers 2K Following doin capitalism a frighten, https://t.co/mROKLREFXT deleted my bsky account because of the racism don't ask me to come back
Nora Jones @nora_js
13K Followers 2K Following Founder and CEO @jeli_io (acq’d by @pagerduty ). Ex-@slackhq @netflix . Co-wrote O’Reilly Chaos Eng x2. Created @LFISoftware. Angel Investor.
Laura Maguire, PhD @LauraMDMaguire
2K Followers 2K Following Cognitive Systems Engineer w/ a penchant for wild spaces. I study coordination, adaption & decision-making in high risk/high consequence work. 🇨🇦 🇺🇸
John Allspaw @allspaw
26K Followers 1K Following Cofounder, @AdaptiveCLabs, “the NTSB of Tech” bringing Resilience Engineering to industry. he/him. Won’t speak on all-male panels, and #blacklivesmatter.
Ian Brown @igb
19K Followers 3K Following XML apologist. Erlang enthusiast. Currently JVMs & Performance stuff at @Netflix. Previously JVMs & performative stuff at @Twitter. He/him.
Niall Murphy @niallm
4K Followers 3K Following CEO, Stanza Systems. [email protected] for automation
Jeli.io @jeli_io
1K Followers 125 Following We've moved! Follow us at @pagerduty. Respond Faster. See Patterns. Learn From Your Incidents. Helping engineering teams at @indeed, @xero, and more.
Tim Ottinger @tottinge
32K Followers 727 Following Technically adept, practical, a good communicator, ethical, and committed to team development and personal growth. @IndustrialLogic & @ModernAgile.
Yvonne Lam @yvonnezlam
3K Followers 762 Following I play with books, cats, food, yarn, and dirt, not all at the same time. Software engineer. Society of People Interested in Boring Things. She/her, cis.
Courtney Nash @courtneynash
3K Followers 582 Following Internet Incident Librarian @void_incidents. Erstwhile neuroscientist; mom; mountain biker. "Knows a lot about trends and cool things." —@wickett
Eb @eikonne
2K Followers 433 Following Author "Becoming a Leader in Product Development" Onye Umuisigwe la Owo-Ahiafor. Pracademic. Love Philosophy. Muse at https://t.co/B7pC8Rh6MP
Casey Rosenthal @caseyrosenthal
5K Followers 1K Following Entrepreneur. Wrote the book on Chaos Engineering https://t.co/mkVmf4VUZn. BOD at Trifork. Formerly Prowler, Verica, Netflix, Basho, Port49. he/him
Danial @_TEMSAH
31 Followers 278 Following Software Engineer, Codeforces LGM, I also extract confessions from uncooperative code for fun, they call me Auditor.
James Anthony @JamesAn90615942
910 Followers 7K Following I am an online marketer and learning how to enjoy my later years.
flomb - @fl0mb.bsky.s... @flomb_
100 Followers 2K Following
Ahmed Hany @ahm3dhany
71 Followers 3K Following
Jannik @JannikHWX
15 Followers 1K Following
Thiago Rodrigues @thpaim
99 Followers 1K Following
Fernando Rodríguez �... @frr149
5K Followers 5K Following Desarrollador, instructor, emprendedor. Co-fundador de KeepCoding. Mis opiniones no son las de mi empleador, tengo opiniones propias. :-)
Blazy @Egregiorum
36 Followers 339 Following
Jeremy Cheng @Jerrawik
11 Followers 6K Following
Pratik Mallya @q8hkyvmzkv
2 Followers 131 Following
Vítor @VitorArjol
353 Followers 463 Following
Herlina Herman @HerlinaHer10568
4 Followers 112 Following Professional 🕋Crypto currency investment trader 📉we trade under 24 hours🕦#Muslim#Halal join us📈⬆️
Ian "IaaS" Smith @metaforgotten
1K Followers 734 Following Ian Smith: ♿🧏, dwarf, queer, tech, puns, SRE, pronoun: they/them
Nathan Wilkinson @NathanWilk22266
73 Followers 2K Following
Arul Murugan @_arulm_
559 Followers 3K Following Grad student @UCBerkeley | Interested in AI Safety | Alum @BITSPilaniGoa
Paul Borrill @plborrill
1K Followers 4K Following Physicist & CEO of DÆDÆLUS; Join the conversation on our evolving knowledge of the nature of time & causality. And how we make the world safe for transactions.
A T @iDramedy
327 Followers 6K Following
For Sale Clown Shoes ... @jerrykuch
1K Followers 4K Following No light; but rather darkness visible. Thermometer bird productivity hacks.
Evren Önem @eonem
1K Followers 384 Following Builds and operates planetary scale distributed systems at Amazon. Databases and Engineering Management. Opinions mine.
el hombre pulpo @coproduto
22K Followers 3K Following faço código (profissionalmente), faço código (como hobby), construo empresas e falo de tecnologia, ciência e negócios
Azret @azretdeljanin
54 Followers 476 Following Father, Husband, Linux, Reliability Engineering, Fintech, CTO @Yieldstreet, Ex @Learnvest @nmfinancial Voxel/INAP
Jane Ullah @wanderingelm
1K Followers 6K Following eng, loves (most) animals particularly dogs & cats, and following my heart these days.
🐿️Ben Gamble🦯 @BenGamble7
1K Followers 3K Following Field CTO @ververicadata Tech sommelier & AI Whisperer Always a GameDev 🎮 @ ❤️ Mostly blind🦯, He/Him, All opinions my own
Stobor @tenrobots
109 Followers 658 Following I'm that guy you bumped into on that street that one time.
Shasi Mitra @shasimitra
182 Followers 2K Following Fellow Architect. Head of the Architecture Guild. Cloud Native Microservices. Stanford certified security specialist. Philanthropist. Love. Serve. Give
Yousif Yadgar @YousifYadgar55
7 Followers 689 Following
daniel gempesaw @dgempesaw
305 Followers 4K Following I make tools for building web applications; doing things with kubernetes, terraform, & python. i like powerlifting, snowboarding, and ultimate; he/him.
Max Inden @mxinden
722 Followers 631 Following @PrometheusIO maintainer. Ex (rust-) @libp2p, @RedHat, @CoreOS. Available for full-time or freelancing. Networking, distributed systems, observability.
Peter Faymonville @faymo
220 Followers 1K Following Functional Safety in industry. In my spare time: Feuerwehrmann. Before: Monitoring, Formal Verification & Synthesis at Saarland University.
JP @jpnflx
2 Followers 39 Following
Nikil @treeoftweets
147 Followers 3K Following Seeker, Engineering distributed systems. I tweet to myself..Views my own.. :)
Keith @kwm
3K Followers 605 Following Award-winning husband and dad. Co-founder @redcanary. Tweets are my own, unless otherwise noted.
Bill Njoroge @bnjorogedev
610 Followers 5K Following distributed systems, cloud infra , databases + nba. opinions=mine. 🇰🇪
ಚೇತನ್ ಸ�... @chethanphoenix
65 Followers 228 Following ನಾನು ಎಷ್ಟು ಕನ್ನಡಿಗನೋ, ಅಷ್ಟೇ ಭಾರತೀಯ. ಕರ್ನಾಟಕದಲ್ಲಿ ಹುಟ್ಟಿದ ಕಾರಣಕ್ಕೆ ನಾನು ಕನ್ನಡಿಗ, ಕನ್ನಡತನ ನನ್ನ ಮೊದಲ ಗುರುತು. ಕನ್ನಡಿಗನಾದ ಕಾರಣಕ್ಕೆ ನಾನು ಭಾರತೀಯ. - ಸಿದ್ದರಾಮಯ್ಯ
Kouhoul Software @kouhoulsoftware
3 Followers 111 Following Yes it is the real name of a real company. We are Kouhoul and we make softwares apps and games.
Daemon Whittenburg @dewhittenburg
845 Followers 5K Following Love Road Tripping with the Family, Founder Sherpa CTO (https://t.co/3Eb62QmTBH), Currently VP, Engineering at Case IQ (https://t.co/IcDzDBs2aX)
Jeyaram Ashok @jeyaramashok
233 Followers 4K Following Software Engineer @IBM Working on cloud native and opensource stuff.
@norootcause.surfingc... @norootcause
13K Followers 5K Following Lorin Hochstein Student of complex systems failures, resilience eng, cognitive sys eng. Will talk your ear off about @LFISoftware. @[email protected]
Nora Jones @nora_js
13K Followers 2K Following Founder and CEO @jeli_io (acq’d by @pagerduty ). Ex-@slackhq @netflix . Co-wrote O’Reilly Chaos Eng x2. Created @LFISoftware. Angel Investor.
Laura Maguire, PhD @LauraMDMaguire
2K Followers 2K Following Cognitive Systems Engineer w/ a penchant for wild spaces. I study coordination, adaption & decision-making in high risk/high consequence work. 🇨🇦 🇺🇸
John Allspaw @allspaw
26K Followers 1K Following Cofounder, @AdaptiveCLabs, “the NTSB of Tech” bringing Resilience Engineering to industry. he/him. Won’t speak on all-male panels, and #blacklivesmatter.
Jeli.io @jeli_io
1K Followers 125 Following We've moved! Follow us at @pagerduty. Respond Faster. See Patterns. Learn From Your Incidents. Helping engineering teams at @indeed, @xero, and more.
@[email protected]... @jpaulreed
7K Followers 2K Following Human factors in software development & operations. @REdeployConf founder. “How many incidents does it take to get to the center of a sociotechnical system?”
Vanessa Huerta Granda @v_hue_g
596 Followers 758 Following All about Incidents (in Tech). Dramatic Latina. The queen of chisme. I’m mostly here for celebrity and incident goss. She/her
Richard I. Cook @ri_cook
2K Followers 141 Following Physician, educator, researcher. (he/him/Hey, Anesthesia!) A small part of https://t.co/ShkkrwKwFu a.k.a. Big Bird.