Unhappy With L and Q @LQHelpResidents

Forum To Make Publicly Visible, Longstanding Issues Around Service Charges, High Management Fees and Continuous Poor Service Levels From L and Q London and UK Joined August 2017

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Unhappy With L and Q @LQHelpResidents

8 years ago

Please continue sharing your L and Q experiences with us. Awareness is generating about their poor service levels, overly high management fees and unprofessional responses. David Montague their CEO is yet to reply to one of our now 982 emails over the last 12 months.

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Sarah Henley @sarahhenleyuk

8 years ago

Well this is the final verdict from @LQHomesMatter and @LQcontactus on my leaking roof - my 8 month old baby and I will therefore have a wet bedroom and nowhere to go until at least the 2nd Jan. How is this OK?! They knew about this in AUGUST. @coyleneil @LQHelpResidents

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Unhappy With L and Q @LQHelpResidents

8 years ago

please keep sharing to raise awareness about LandQ and get their attention to solve our ongoing issues!!! Thank you to all who have shared so far!

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Unhappy With L and Q @LQHelpResidents

8 years ago

@TenantsTv @David_DaSilvaPe @LQcontactus @GuardianHousing @HomesProperty @TenantsTv, we have tried for over a year to get hold of the CEO, David Montague. SEVERE issues around overly high service charges and lack of financial transparency, in addition to poor property management.

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Unhappy With L and Q @LQHelpResidents

8 years ago

@BBCNews , 50% of our survey respondents state that L and Q’s service charges are too high. We would like to speak with you to have our voices heard.

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Unhappy With L and Q @LQHelpResidents

8 years ago

David Montague, CEO, 10 months we have tried contacting you, to no avail. Like this tweet and post about your experience if L and Q’s CEO won’t respond to: [email protected]

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Unhappy With L and Q @LQHelpResidents

8 years ago

@David_DaSilvaPe @LQcontactus @GuardianHousing @HomesProperty @TenantsTv Sorry to hear David. Please try contacting CEO David Montague. We have tried for 10 months and their official answer is always “he is too busy to speak to you directly”. Hopefully with this ongoing campaign we will get attention. Other CEO’s jump at opportunity to help customers.

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Unhappy With L and Q @LQHelpResidents

8 years ago

@David_DaSilvaPe @LQcontactus @GuardianHousing @HomesProperty @TenantsTv And David, you should record all hours and costs spent doing the gardens yourselves. Shameful.

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Unhappy With L and Q @LQHelpResidents

8 years ago

@BBCNews , we would like to speak with you about the high service charges, appalling service and lack of access to senior leadership within L and Q.

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Unhappy With L and Q @LQHelpResidents

8 years ago

Take our new poll about what L and Q is not doing. Many residents still being given the slow and frustrating laboriously long process of resolving issues. Poll below:

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Unhappy With L and Q @LQHelpResidents

8 years ago

Try contacting L&Q CEO, David Montague, if teams refuse to help - hasn't answered calls/emails/msgs for 8 months: [email protected]

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David DaSilvaPereira @David_DaSilvaPe

8 years ago

Hey L&Q Why does our property manager give our block a Gold rating when the residents do their own gardening? #ukhousing #monday #servicecharge @LQcontactus @GuardianHousing @HomesProperty @TenantsTv

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Unhappy With L and Q @LQHelpResidents

8 years ago

Results from our resident survey are in! High service charges, high mgmt fees, poor service!#whereisdavidmontagueCEO?

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Unhappy With L and Q @LQHelpResidents

8 years ago

@LQcontactus Some residents have come forward on our twitter feed, please assist them. For other residents the CEO has multiple emails to respond to...