LessonsFromTheDead @LessonsDead
John & Nikki McQueen are the authors of the business book "Lessons from the Dead: Breathing Life into Customer Service". Get it now and Dare to SOAR! St Petersburg, FL Joined April 2019-
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Hello All! Nikki is working on her Senior Thesis. If you were born between the years of 1965 and 1976, I would greatly appreciate it if you could complete this survey with regard to purchase habits on Facebook. The survey is completely anonymous. forms.gle/S5DNPdswpTDENR…
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LessonsFromTheDead retweeted
John McQueen is passionate about funeral service and even more passionate about your success. His mission is to help others in the industry find their passion and build upon it to be even greater. Contact us today and discover the Foresight Difference. youtube.com/watch?v=yxdCbi…
LessonsFromTheDead retweeted
Our combined expertise in the funeral and cemetery profession delivers an experience for our clients that is filled with insight and knowledge! Click the video below to hear from John McQueen on what Foresight has to offer! youtube.com/watch?v=FKCMCH…
LessonsFromTheDead retweeted
FIVE INDISPUTABLE FACTS: 1. No evidence of wrongdoing by @POTUS 2. Ukraine said there was no pressure 3. Lethal aid to Ukraine wouldn’t exist w/o @realDonaldTrump 4. There’s no obstruction whatsoever 5. This is an unfair & unprecedented impeachment process
LessonsFromTheDead retweeted
"For I am confident of this very thing, that He who began a good work in you will perfect it until the day of Christ Jesus." - Philippians 1:6
Our interview with Tyler Fraser on Funeral Radio’s “Success Leaves Clues” segment. Enjoy the show. youtu.be/4aR6KF_neq0
Book signing at #NFDA2019 in Chicago on Monday @ 1PM and Tuesday @ 10AM. Stop by NFDA Central and get your autographed opt of Lessons From The Dead. Also check out John’ #TailgateTalk @NFDA Convention Exhibit Hall on Mon @ 3:30pm
LessonsFromTheDead retweeted
“Nothing you wear is more important than your smile”-Connie Stevens. So simple, yet often underutilized. Make it a great day - your customers will appreciate it and you will too. #positivity #cx #success
LessonsFromTheDead retweeted
I look forward to sharing with all of you the Power of WOW! See you in San Antonio.
I look forward to sharing with all of you the Power of WOW! See you in San Antonio.
We are excited about the 6 page spread in the Funeral Service Insider @funeralinsider that came about featuring the interview about our book, Lessons from the Dead: Breathing Life into Customer Service. Thank you @thomasparmalee for a great article!
A little Sunday Funday humor from all of us at Lessons from the Dead. Enjoy the chuckle! youtu.be/6K4VQtqkoz4
Here's your Quick Tip to SOAR! As my father always said, "it's the little things in life that matter most." Take less than 2 minutes to watch this video, and change the way you serve customers for life! youtu.be/bPAQihM5DJ8
Izumi aboard Harmony of Seas definitely misses the mark on customer service. Thursday and Friday never answers phone for reservations. Friday guest services make reservations for us for 12:30 for lunch on Saturday. We show up, no hibachi table and cant help us. @RoyalCaribbean
We had a great story about our book in the Business Observer today! Thank you Mark Gordon! Hope you enjoy! Book is available at Amazon. businessobserverfl.com/article/after-…
Another happy customer! Thank you Denis Desrochers for purchasing our book Lessons from the Dead. We hope our Canadian colleagues find it beneficial too! instagram.com/p/BxaUZnRF5us/…
So excited for another great review. As Kyle says, it a book for every business, not just funeral homes.
LessonsFromTheDead retweeted
"I read the articles and hear the consultants tell us that nobody values a funeral nowadays. Everybody wants cheap and if you’re not the cheap guy you’re not going to be successful. "I don’t believe that." @jmcqueen4 in The Cremation Logs: goCANA.org/blogpost/77682…
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