Linna @LinnaFerguson
I believe in the power of human creativity & innovation. Empathy can be learned. User Experience Director @boozallen by profession, foodie by passion! Purcellville, VA Joined July 2010-
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Why Customer Support is integral to UX hackernoon.com/why-customer-s… Shared from my Google feed
Thank you @leahbuley for reminding us to fundsmentally embed customers into our work
Linna retweeted
Left is theory....right is reality for Product Management.... UX so tiny :( #LXconf17
Its coming! Everything is or is becoming a service... #LXconf17
"Be insanely creative, it is really noisy out there (in business world)" #LXconf17
Linna retweeted
Jennifer Aaker: The Power of Story viralhumans.com/jennifer-aaker…
Rally team around shared principles in UX #LXconf17
Linna retweeted
"Making the experience is our business, but the experience of making is our essence." @milesorkin #LXconf17
Linna retweeted
Super pumped to help kick off @AdaptivePath #lxconf17. What kind of leader are you?
You can move too fast...establish rails #LXconf17
Building strong teams....light bulbs and lasers #LXconf17
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