LoopVOC @LoopVoc

Voice of the Customer software designed to revolutionize the way SaaS companies collect, analyze, and respond to customer feedback. loopvoc.com Joined April 2019

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LoopVOC @LoopVoc

5 years ago

Above all other skills, strong communication has been ranked as the most important skill for Product Marketers. loopvoc.com/the-1-defining…

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LoopVOC @LoopVoc

5 years ago

What can Revenue Operations teach us about Customer-Led Growth? We chatted with @megheuer to find out. loopvoc.com/3-things-reven…

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LoopVOC @LoopVoc

5 years ago

Join us! @LaurenCulberts is LIVE now with @product_league talking about #productmanagement and #VoiceofCustomer >> facebook.com/ProductLeagueM…

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Christine Crandell @ChrisCrandell

5 years ago

Came across a cool new #startup in #CX - @LoopVoc is a Voice of the Customer platform using more than just surveys. They -- We aggregate and analyze feedback from the places customers are giving it & use #AI to deliver real-time insights. Check them out.

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LoopVOC @LoopVoc

5 years ago

Only 15% of marketing organizations are considered high-performing. We chatted with @msweezey about the steps the other 85% can take to catch up. loopvoc.com/four-steps-to-…

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LoopVOC @LoopVoc

5 years ago

We're a company built on the belief that voices matter & that feedback fuels growth. Right now, we're prioritizing the voices of POC. It's time to listen, learn, & look inward. These anti-racism resources are a good place to start bit.ly/ANTIRACISMRESO… #BlackLivesMatter

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LoopVOC @LoopVoc

5 years ago

Customer Marketing is more than just references and testimonials. The best Customer Marketing teams power the customer value machine. Watch @LaurenCulberts interview with @KevinKennethLau to learn more about elevating the role at your org. youtu.be/_tQ5va63s8A

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LoopVOC @LoopVoc

5 years ago

In this new “normal”, we have to operate with a different set of governance and feedback loops. #CX is key, and everyone across the organization has to understand their role and their purpose to the #CustomerExperience loopvoc.com/steps-cx-leade…

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LoopVOC @LoopVoc

5 years ago

It's time that we centralize customer feedback so that we can start seeing the truth holistically + using these insights to drive more impactful roadmap decisions. loopvoc.com/accelerating-i… #Voiceofcustomer #VOC #productmanagement #productmarketing

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LoopVOC @LoopVoc

5 years ago

Identify customer feedback trends impacting retention & revenue. This template will help you answer questions like: ✏️What common questions & issues do customers have? ✏️Where do customers struggle in product? ✏️What are customers commonly asking for? loopvoc.com/voice-of-custo…

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Churn FM @churnfm

5 years ago

This week we have @LaurenCulberts, Co-Founder & CEO of @LoopVoc We covered: 🛠️Why Lauren decided to build LoopVOC. 👍👎The dos and don'ts when transitioning from on-premise to the cloud 😷Keeping in touch with customers during a Pandemic Full chat: bit.ly/churnfm-ep59

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LoopVOC @LoopVoc

5 years ago

🚨 New podcast 🚨 @LaurenCulberts chats with @andrewmichaelsa on @churnfm to discuss aligning feedback to understand our ideal customer profile and tackle churn. Listen >> churn.fm/episode/how-to…

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LoopVOC @LoopVoc

5 years ago

Customer feedback has to be part of your culture. Understanding the why behind what is and is not working is the context we need to make impactful decisions. loopvoc.com/time-to-shift-…

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LoopVOC @LoopVoc

5 years ago

We're all adapting our strategies to best serve our customers. But what are you doing to measure the impact of the decisions? We have to stay flexible and use data to drive the next move. loopvoc.com/measuring-impa…

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LoopVOC @LoopVoc

5 years ago

Staying connected with customers means understanding what they need + how they feel. Here's how to use text sentiment analysis to identify the common opportunities & risks across your customer base. Pro tip: Loop can automate this at scale, for free. loopvoc.com/measuring-risk…

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Jill Rowley @jill_rowley

5 years ago

A little tough to type notes while running, but there’s so much goodness in this podcast with @bdeeter & @jeffiel, I did! Exactly why @LoopVoc will be used by every Customer Experience leader!! podcasts.apple.com/us/podcast/clo…

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LoopVOC @LoopVoc

5 years ago

With customers under so much pressure, how can you reach out in an empathetic way to further conversations and prevent stalled deals? @B2BTechCopy shares 5 ways to make your solution invaluable. loopvoc.com/how-b2b-saas-m…

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LoopVOC @LoopVoc

5 years ago

Without leadership buy-in, many organizations are facing an uphill battle to prioritize and act on #customerfeedback cross-functionally. loopvoc.com/embracing-a-cu…

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LoopVOC @LoopVoc

5 years ago

Staying connected to customers is critical, especially right now. Here's a free Voice of Customer Reporting Template to help your team understand and report on customer feedback impacting revenue. ➡️ loopvoc.com/voice-of-custo…