MapMyFitness Support @MapMySupport
Joined July 2015-
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Since 4/19, backend issues have resulted in degraded performance on many parts of the MapMy app and site. We believe these issues have improved, but we are continuing to monitor. You can always check our app's status for real-time updates here: status.underarmour.com
Our site and app are experiencing degraded performance. Please know we are continuing to work on this and hope to be fully recovered soon. You can check our status page for real-time updates: status.underarmour.com
iOS users rejoice! You can now reach customer support on version 19.22, available now in the App Store. Thank you for your patience-- we missed hearing from you! For step by step instructions on how to submit a ticket, check out: support.mapmyfitness.com/hc/en-us/artic…
⚠️ Submitting support tickets via the iOS app is currently non-operational. We are looking to have this fixed in our next app release, but in the meantime, if you need to reach our customer support team, please submit a ticket on our website: mmf.zendesk.com/hc/en-us/reque…
@Monique_van_Dam You’re welcome! Let me know if you have any other questions I can assist you with.
@Monique_van_Dam Hi Monique! That problem is fixed now and you should be able to log in.
@Dylan97OBrien We should be fully recovered now. Can you please try manually initiating a sync of your workouts to the application by fol...
@RevTimG We were still recovering into the evening, but believe to be back at full functionality now. Can you try viewing/syncing/saving ...
@Dylan97OBrien Our website and app login was down intermittently on February 28 from 11:30am-4:30 pm CST, which was causing multiple erro...
@TheRedBaron07 Our website and app login was down intermittently on February 28 from 11:30am-4:30 pm CST, which was causing multiple erro...
@TheRedBaron07 Our website and app login was down intermittently on February 28 from 11:30am-4:30 pm CST, which was causing multiple erro...
@CramersShirt We always listen to user requests and have sent this to our product managers. Thanks for helping us make our products awesome!
@PaulThomas380 At this time, it does only work with MapMyRun, but the two apps are essentially the same, and if you download the MapMyRun...
@PaulThomas380 We have one! Check out our Help Center article on: [Apple Watch](support.mapmyfitness.com/hc/en-us/artic…)
@Magnus919 For assistance, please submit a support ticket online: support.mapmyfitness.com We look forward to helping you!
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