Mapovate @Mapovate_Tweets
Mapovate is a unique and dynamic Customer Journey Mapping Solution, designed to support users in drawing and visualizing customer journeys. #Mapovate mapovate.com United Kingdom Joined January 2016-
Tweets4K
-
Followers933
-
Following608
-
Likes7K
In business, the goal is to anticipate the consumer’s desire & then use that to sell them a product or service. The best way to do this is to develop a customer journey map. Create your own journey map with Mapovate. Visit mapovate.com #Mapovate #CustomerExperience
Journey mapping creates a common understanding for the organisation of how a customer interacts during different stages of the customer lifecycle, and the roles and responsibilities of the different teams in charge of fulfilling that experience. mapovate.com #Mapovate
Use customer journey mapping to assess the current state of your customer journey, understand and diagnose issues in current experiences. Visit mapovate.com #Mapovate #CustomerExperience #CustomerJourneyMapping #UAE
“One of the most important ways to improve customer service is to make sure that everyone in an organization is an alignment with the customer service and/or experience vision.” – Shep Hyken mapovate.com #Qotd #CustomerExperience #UAE #Dubai #DSF
It’s a new year, make some positive changes to the way you connect with your customers and create a better experience for your customers by creating a Customer Journey Map with Mapovate. Visit mapovate.com #CustomerExperience #NewYear
Customer journey mapping makes things visible, which might have been right in front of us, but were so familiar we did not notice them or question them. Learn more at mapovate.com #CustomerExperience #Mapovate
Happy New Year From The Team Here at KnowledgeTRAQ. #HappyNewYear2021 #NewYear2021
The Team Here at Mapovate Would Like to Wish You all a Happy New Year! #HappyNewYear #Mapovate #NewYear #NewBeginnings
Did you know that Customer journey mapping will get you a deeper insight into customer needs, perception, experience and motivation. Find Out More at mapovate.com #Mapovate #CustomerExperience #CustomerJourneyMapping
Mapovate allows you to define and track performance indicators in real-time. For more visit mapovate.com #Mapovate #CustomerExperience #CustomerJourney #Business
Customer journey mapping is a great way to start learning about your customers. Learn more at mapovate.com #CustomerJourneyMap #CustomerExperience
Merry Christmas Everyone from the team here at Ethos Integrated Solutions #MerryChristmas
Customer Journey Mapping gives managers an overview of the customer’s experience. By Franklin Morris mapovate.com #CustomerExperience #CustomerJourney #Qotd
How to Improve Customer Service by Creating a Customer Journey Map. Find Out More at mapovate.com #Mapovate #JourneyMaps #CustomerExperience
“Customer journey mapping can reveal how your brand promise aligns with the actual customer experience you’re providing” – Heart of the Customer #QuoteofTheDay #CustomerExperience #CustomerJourney #UAE
An excellent customer journey map must represent the experience as your customer sees it. Learn how, Visit at mapovate.com #Mapovate #CustomerExperience #CustomerJourneyMapping #UAE
The benefits of employee happiness are obvious and varied – but where do you begin when it comes to fostering a happier workforce? Visit happytraq.com to find out more. #HappyTRAQ
To begin mapping the customer journey, brands must first understand their customers. Learn more at mapovate.com #Mapovate #CustomerJourneyMapping #CustomerExperience #CustomerFeedback
Create your own branded mystery shopping assignments or surveys with KnowledgeTRAQ. knowledgetrak.com #KnowledgeTRAQ
Building the Backbone of Your Business: Customer Service and Support. bit.ly/2VIB7Mx #CustomerExperience #CustomerSupport

Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Nolan B @indieebuzz
1K Followers 4K Following Yesterday was Guaranteed. Today is Progress. Tomorrow will be Uncertain...
frontmini @frontmini249867
25 Followers 1K Following
Ryan Patrick @Ryan_patric7
58 Followers 492 Following Interested sports, economics, physics, and UAP
NelsonHall @NHInsight
18K Followers 18K Following NelsonHall is synonymous worldwide with excellence in #BPS & #outsourcing advisory and research services #BPO #ITservices #automation #RPA #HRO #RPO #CXservices
ActioHX @_ActioHX
382 Followers 1K Following We specialize in optimizing the Human Experience by providing insights, recommendations, intelligent automation, and cognitive self-assist capabilities.
Jhon van der Ceelen @JhonvdCeelen
1K Followers 431 Following no kpi no focus no future | GROWTH BUILDER | BRAND | STRATEGY | DATA | MINDSHARE | KPI MAPPING FRAMEWORK | INSIGHTS | ADORE WIFE+KIDS | opinions are my own
Lee Pickard @LeePickardCX
284 Followers 760 Following Customer Obsessed. Infinitely Inquisitive. Fascinated by potential...human and technological 🏴#CX #CustExp
Intelligent Purpose @CustomerPurpose
2K Followers 1K Following I enable business leaders to delight their customers by creating customer experiences that turn their competitors green with envy -Unlock your brands potential
Antonio Grasso @antgrasso
348K Followers 65K Following Technologist turned Global B2B Influencer | Founder & CEO | Thought Leader & Author | Driven by Human-Centricity
Kristyn Emenecker @LIVinEden
1K Followers 1K Following CMO @Templafy | Mom, Traveler, Strategist, Customer Advocate, Relentless Seeker of Insights | #AI #DocumentAutomation #DigitalTransformation; views are my own
Tue Søttrup @tuesottrup
1K Followers 1K Following I've been creating excellent customer experiences since 2000. Making the world a better place one conversation at a time. CEO at Smart Role.
Neal Topf @NealTopf
4K Followers 4K Following President of @Callzilla, Customer Experience-focused customer care solutions. Near Shore Contact Center Miami HQ/Bogota ops. Proud Daddy & #custserv expert
Susanne Brunner @SusanneBLondon
436 Followers 925 Following Global Marketing at @MarkLogic. I checked and all opinions are still my own.
Anthea Customer Care @AntheaCustCare
31 Followers 376 Following Anthea Customer Care è operativa nel settore dei servizi alle aziende, ℹ assistenza al cliente,📈 Web e Social Marketing 🚀SEO 🎨Grafiche personalizzate
Joel Y. Julian Silver... @JoelYJulianSil1
217 Followers 2K Following I dedicate myself daily to exploring business opportunities in the Dutch Enterprise market by aligning Adobe's digital solutions to complex marketing challenges
Frank Moran @frank2626
36 Followers 436 Following
hassan @hassan__abbas
16 Followers 91 Following
Fahad K @Incredible_2K19
220 Followers 3K Following The World Belongs To Furious Men Who Stay Calm 🌍 Chai Lover ☕ Chasing Dreams And Hashtags.✈️🌟🚀🌎❤️ 🌱
Ajua @Ajua_Africa
2K Followers 4K Following Providing tools for African businesses to increase sales, find new customers, build relationships and credibility while increasing their visibility
Dhruv Mehta @digidhruv
485 Followers 1K Following I have a link buying antidote for SaaS CRM! | Building high quality links to BOFU content with hyper personalized manual outreach RT's are not endorsements
James Gingerich #B2B ... @jamesvgingerich
155K Followers 120K Following #DigitalTransformation #Cloud #ContentServices #Manufacturing #Robotics #Automation #HealthTech #InsurTech #FinTech #BigData #IoT #IIoT #History #FutureOfWork
Khodr G. Elmasri @khodrelmasri
3K Followers 2K Following 🏡 📝 Gym 🏋️♂️ 💪 🔥 🤿 Food 🥙🥘🌯🥗🦐 #visca #barcelona
Narrandum | For all y... @narrandum
41 Followers 333 Following The ultimate digital service design tool. Free, fast and... fun? (In beta, sign up and help us make the service you need)
Erling.A. Sjokvist @erlingasjokvist
4K Followers 4K Following Digital Marketing. EntrepreneurShip. Digital Nomad. Fitness - Workout. Performing Fitness Daily will Boost your Health and your Small Business's Results.
Sage Software India @sageindia
4K Followers 4K Following A powerful suite of Business Management Software including #ERP, #CRM and #Payroll Solutions. https://t.co/EYeEs8oc8Z
Destination X Infrast... @DestinationxS
399 Followers 3K Following Establishing how destinations are developed through Infrastructure, Hospitality and Leisure to Boost Tourism 2 - 3 November 2020
Vuyani Ngoyi @VuyaniNgoyi
3K Followers 3K Following
Malcolm James @mjkay34
117 Followers 505 Following The more that you read, the more things you will know. The more that you learn, the more places you'll go.
European Customer Exp... @EuropeanCXOrg
3K Followers 5K Following We are diverse, open community of leaders & organizations committed to working & evolving together to raise the collective customer & employee experience.
Chris Rall @ChrisRall3
407 Followers 304 Following ICMI Featured Contributor 2020. Sales Director North America for Unymira, the leading knowledge base for customer service. Focus on KM, KCS and CX.
Meraki Business Solut... @MerakiBusSol
272 Followers 451 Following Consulting in the humanising of your customer's experience | PR | Building Relationships | Loyalty | Asset Insights | Business Solutions without the BS #CEHX
SocialImpactCX @socialimpactcx
544 Followers 2K Following Because your mission is all about someone else's journey. And the more you know about someone's journey, the more you can help. iTunes https://t.co/n5kO3iEV0i
TLF Research @TLFResearch
3K Followers 4K Following tweets about customer experience, links to articles & case studies from the UK's leading customer research provider
Henri.abinader @henriabin
82 Followers 628 Following Certified Customer Experience Professional supporting businesses to improve in Customer Experience, Customer Engagement, CRM, Customer Journey.
Fred Stacey @FredStaceyAinCX
3K Followers 5K Following Passionate about Contact Centers and Customer Experience! Actively creating positive outcomes #AI | #ContactCenter | #CX
VoiceBase Inc., A Liv... @VoiceBase
4K Followers 4K Following AI-Powered Voice Analytics for the Enterprise Contact Center 📊 #speechanalytics #contactcenter #ai #nlp #cx #businessintelligence
Stuart Craig @craigieuk
180 Followers 709 Following Julie's worse half and Megan's proud Dad ♥️ | Helping steer catch and urbanminded 🚀 | Golf enthusiast ⛳ | Loyal Glasgow Rangers fan ⚽ | Clusterhead 🤕 |
Ramalamula @Ramalamula1910
430 Followers 5K Following
NetCom Advertising @NetComAd
140 Followers 387 Following Planning Digital Advertising Campaigns, Including Web, SEO/SEM, E-mail, Social Media & Display Marketing.
CX Forums @CxForums
2K Followers 3K Following CX Forums is the next evolution in professional meetings and events for the CX industry created by the producer of CX Talks. #cx #hx #ux #mrx
Brett Arrington @brett_arrington
1K Followers 2K Following Customer experience designer, speaker, consultant and fanatic. Helping companies in North, Central and South America love customers like I do!
Ramadan Alabdi @RamadanAlabdi
718 Followers 3K Following 📈 𝔼𝕩𝕔𝕖𝕝𝕝𝕖𝕟𝕔𝕖 & ℂ𝕏 𝕔𝕠𝕟𝕤𝕦𝕝𝕥𝕒𝕟𝕥 | 𝔸𝕤𝕤𝕖𝕤𝕤𝕠𝕣 | 𝕋𝕣𝕒𝕚𝕟𝕖𝕣
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Intelligent Purpose @CustomerPurpose
2K Followers 1K Following I enable business leaders to delight their customers by creating customer experiences that turn their competitors green with envy -Unlock your brands potential
Anders Åmot @SmilingViking
374 Followers 367 Following Customer Service & Experience Professional. Good (and bad) service gets me ON FIRE and I work to improve the good to be the best. Speaker.
Styled By Dubai @StyledDubai
33K Followers 93 Following Celebrate all your favorite festivals and activations in the city!
Charlie Li (李超) @CharlieLi_Cloud
618 Followers 871 Following Chief Cloud Officer @Capgemini Passionate about #Cloud #digital #AI #MachineLearning #IOT #QA #Testing #Datascience #food #Powerlifting
Majid Al Futtaim @MajidAlFuttaim
183K Followers 42 Following Founded in 1992, Majid Al Futtaim is an Emirati-owned, diversified lifestyle conglomerate with operations across the Middle East, Africa and Asia.
Antonio Grasso @antgrasso
348K Followers 65K Following Technologist turned Global B2B Influencer | Founder & CEO | Thought Leader & Author | Driven by Human-Centricity
Tue Søttrup @tuesottrup
1K Followers 1K Following I've been creating excellent customer experiences since 2000. Making the world a better place one conversation at a time. CEO at Smart Role.
Kristyn Emenecker @LIVinEden
1K Followers 1K Following CMO @Templafy | Mom, Traveler, Strategist, Customer Advocate, Relentless Seeker of Insights | #AI #DocumentAutomation #DigitalTransformation; views are my own
Neal Topf @NealTopf
4K Followers 4K Following President of @Callzilla, Customer Experience-focused customer care solutions. Near Shore Contact Center Miami HQ/Bogota ops. Proud Daddy & #custserv expert
Cyril Coste #DigitalT... @CyrilCoste
122K Followers 605 Following The Digital & AI Transformation Navigator 🧭 Co-founder & Chief Product Officer at merveilleux - Building #1 AI Product Development Platform
Dhruv Mehta @digidhruv
485 Followers 1K Following I have a link buying antidote for SaaS CRM! | Building high quality links to BOFU content with hyper personalized manual outreach RT's are not endorsements
Customer Experience S... @CXSAorgza
110 Followers 147 Following Customer Experience South Africa (CXSA). Association of CX Professionals in SA. Join on LinkedIn https://t.co/iWGzwk96Nr
James Gingerich #B2B ... @jamesvgingerich
155K Followers 120K Following #DigitalTransformation #Cloud #ContentServices #Manufacturing #Robotics #Automation #HealthTech #InsurTech #FinTech #BigData #IoT #IIoT #History #FutureOfWork
European Customer Exp... @EuropeanCXOrg
3K Followers 5K Following We are diverse, open community of leaders & organizations committed to working & evolving together to raise the collective customer & employee experience.
Chris Rall @ChrisRall3
407 Followers 304 Following ICMI Featured Contributor 2020. Sales Director North America for Unymira, the leading knowledge base for customer service. Focus on KM, KCS and CX.
Henri.abinader @henriabin
82 Followers 628 Following Certified Customer Experience Professional supporting businesses to improve in Customer Experience, Customer Engagement, CRM, Customer Journey.
Meraki Business Solut... @MerakiBusSol
272 Followers 451 Following Consulting in the humanising of your customer's experience | PR | Building Relationships | Loyalty | Asset Insights | Business Solutions without the BS #CEHX
Fred Stacey @FredStaceyAinCX
3K Followers 5K Following Passionate about Contact Centers and Customer Experience! Actively creating positive outcomes #AI | #ContactCenter | #CX
Stuart Craig @craigieuk
180 Followers 709 Following Julie's worse half and Megan's proud Dad ♥️ | Helping steer catch and urbanminded 🚀 | Golf enthusiast ⛳ | Loyal Glasgow Rangers fan ⚽ | Clusterhead 🤕 |
CX Forums @CxForums
2K Followers 3K Following CX Forums is the next evolution in professional meetings and events for the CX industry created by the producer of CX Talks. #cx #hx #ux #mrx
Debbie Butt @debbiebuttwhat
266 Followers 1K Following Accountant by day, #yyctech Community Builder & Technology Enthusiast by night, I'm sort of a big deal. ✌️😉
tarun kochhar @tarun_kochhar
130 Followers 191 Following Consult in a blend of brand & hr. Drawn to cusp #employerbranding & #customerexperience. Dabble in theatre and doggedly assemble jigsaw puzzles @carpediemspeak
StagFox @StagFox_Tweets
122 Followers 82 Following StagFox Connects Customers to Your Business Better Than Ever Before - Connect the Physical to the Digital #StagFox #CustomerExperience https://t.co/96aPIgRSn4
Andy McDaniel @amcdan
420 Followers 3K Following Interested in the intersection of customer, brand, product and employee experience. #CX, #B2B, #UX, #PX, #Marketing strategy, #DataScience. Golf, Colts, Pacers.
Greg Ortbach @GregOrtbach
6K Followers 4K Following Musician and CX Catalyst in #LdnOnt 🇨🇦 Co-host of #CustServ chat Tues @ 9:00 PM EST w/ @MarshaCollier. I’m passionate about CX, tech, marketing, & business.
EverydayCustomerServi... @ServiceEveryday
397 Followers 289 Following Deliver exceptional customer service, every day! #CX #custserv
Bo Woloshyn @BoKnowsMarkting
178K Followers 129K Following Social Media & Strategic Marketing Influencer Love designing/executing high-impact marketing strategies and offering marketing tips! Partner in @iToldYa_TheApp
Jason Noble @jnoble100
7K Followers 7K Following Customer Success & SaaS leader | Advisor & Mentor | Made in Hong Kong 🇭🇰 | Now in London | Physicist at heart | StarWars fan.
Abhijit Gupta @Experientia2020
500 Followers 1K Following CX & Service Design Consultant, Believes in Rolling up Sleeves to work, Loves Life and Travelling. Interested in GeoPolitics which affect Trade and Democracies.
Tiffany Carpenter @T_J_Carpenter
3K Followers 4K Following Passionate about the power of data & analytics to deliver great customer experiences. Public Speaker, Blogger, Interested in #CX #AI #IOT #Analytics #SASchat
Lauri Eskelinen @lauri_eskelinen
771 Followers 2K Following Driving change/transformation in the #RealEstate industry – #Customercentricity, #CustomerExperience, #ServiceDesignThinking, #Cocreation #latenlorut
Jeannie Walters @jeanniecw
13K Followers 7K Following #CX CEO @ExpInv | TEDx speaker | CCXP: Certified Customer Experience Professional | Trainer, consultant, podcaster. 20+ yrs in customer experience strategy.
Chadi Mezher @chadi_mezher
131 Followers 1K Following Majid Al Futtaim-Shopping Malls Division-Senior Marketing Manager-B2B and Tenant Relationships
deb garrod @debdebgarrod
238 Followers 794 Following Corporate psychologist helping leaders to focus on what is important - the customer - where their success is yours. Puts the extra into ordinary!
د. سلمان بن �... @Salmanalqarni23
3K Followers 2K Following @CranfieldUni القيادة والإدارة الاستراتيجية وتحسين الاداء Ph.D. Leadership and performance improvement - EMBA (عملت في @SaudiaGroup - @_ksu - @sanggovsa)
Tamara McCleary @TamaraMcCleary
290K Followers 183K Following CEO @ThuliumCo | Exploring Human Purpose in an #AI-Driven World | Research Focus | #TechTrends #FutureofAI #AIResearch #AIEthics #EthicalAI | #AIInnovation #AGI
Max Ball @jmaxball
3K Followers 5K Following Passionate about #cx fascinated by #AI many years experience in #callcenter Bay Area lifer. Happy husband, proud dad. Music & comedy lover, local sports fan
CXI - Customer Experi... @cxi_sa
53 Followers 63 Following Welcome to the official Twitter account of the Proposed Professional Body for Customer Experience in South Africa.
Mohanad M.Emara @MoohEmara
27 Followers 156 Following
@innovative_cx @innovative_cx
3K Followers 2K Following Founder @innovative_cx | Consultant, Speaker, Educator Global Ops, @CXPA_Assoc board chair| #custexp | #CallCenter | @robert_azman | #CustomerService |
Sam Fiorino @Samf_CX_MRX
2K Followers 3K Following Canadian Customer Experience Insights and Marketing Research Professional @_Phase5, CXPA member. Views are my own. #CX #MRX #VOC #Insights
Jason Cortel @jasoncortel
4K Followers 3K Following Turning workplace challenges into stepping stones. 🚀 Elevate your career & lead with confidence. #CareerCoach
Happy Customers @HappyCustomers5
17 Followers 55 Following ™ Consultant Omnichannel Customer Experience METRO|NOM // Brand Evangelist METRO // Realistic Dreamer Searching for The Best Customer Journey
Tony Johnson - CX Con... @The_TonyJohnson
27K Followers 29K Following Igniting a passion for service + people within organizations | International Customer Experience Strategist | Award Winning Speaker | CXO with 4xi Consulting
Employee Happiness Pl... @HappyPledge
12 Followers 10 Following Creating happy work environments with the employee happiness pledge
Portia Kwarteng @portiakwarteng_
137 Followers 58 Following Team head for @protocolsafrica _ 🌻 Tips on customer service.