Michelle Ray @MichelleRayCSP
Hall of Fame Speaker | Leadership & Change Expert | Author & Hockey Fanatic. Working leaders and teams to inspire, inform & ignite the power of positive change michelleray.com Vancouver, BC Joined March 2009-
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Why the hell isn't this happening? Air Canada have stopped answering the phone for hours on end. There is NO WAY to find out anything about anything. What are we supposed to do when we can see alternative flights with other airlines that we as passengers SHOULD be booked on?
We just had an #earthquake #Vancouver
Strong relationships among team members and between employees and leadership are essential for a positive employee experience. Organizations can facilitate relationship-building by: 1. Encouraging social interactions 2. Leadership visibility 3. Recognition and appreciation
To create a collaborative workplace, ensure that your leaders and managers prioritize the following: 1.Foster open communication 2.Promote teamwork 3.Provide resources michelleray.com/the-four-essen… #leadership #collaboration #bestworkplaces
Mentorship plays a vital role in helping employees thrive in their careers. Establishing mentorship programs within your organization can significantly enhance the employee experience by: 1. Providing guidance and support 2. Accelerating growth 3. Relationship development
Effective onboarding is the foundation of a great employee experience. It sets the tone for the employee’s journey within the organization, helping them understand their role, responsibilities, and the company culture. Click the link to read michelleray.com/the-four-essen…
Employee experience matters significantly because it directly impacts employee engagement, job satisfaction, productivity and overall well-being. Read the recent blog post, The Four Essentials to Create the Ultimate Employee Experience michelleray.com/the-four-essen…
We live in reactivity. Learn how to respond instead of react to change and uncertainty youtu.be/p-1OLHc3tm4 via @YouTube
The best leaders are willing to get out of the way to allow people to perform optimally. If you are looking for strategies to let go of control, here are my nine ways to stop micromanaging: tinyurl.com/4btrhkcm #leaders #micromanagement #control #trust #workplaceculture
Your influence is your superpower. How you wield it, especially in a leadership role, is critical. Cast your mind back to your first leader. You will quickly recall specific interactions and how you felt in their presence. #influence #leadership #businessadvice #memories #career
If your leaders are not trained to be successful in managing change, eliminating discriminatory practices, and improving performance feedback, the impact will ricochet throughout your organization. #leadershipdevelopment #business #skills #learning #strategy
We expect employees to avail themselves to learning opportunities, and the same must be true for leaders. If leaders aren’t ready to lead change, hone their communication and collaborative skills, your business strategy stalls. #leadershipdevelopment #business #skills #learning
As a leader, trusting in yourself, your abilities, and the talent that surrounds you can result in highly gratifying experiences, especially when you choose a growth mindset over a fixed one. #talent #trust #collaboration #knowledge #leadership #hr
Are you a great listener? The same letters that are in the word listen are also in the word silent. #listening #leadershipskills #credibility #authenticity
While you can’t control an employee’s decision to stay or leave, you CAN control creating an environment that helps them succeed by fostering a supportive, positive experience from Day One. #onboarding #leaders #talent #hr
The investment, time and energy used to attract and recruit talent will be wasted when employees are either left to sink or swim or, worse, leave because the purpose of their work and connection to your vision was never made clear. #onboarding #leaders #talent #hr
People don’t need to be physically present to create a winning culture. While there are many jobs that require employees to be at work, this component is not the sole determinant of whether a culture will be successful. #leaders #culture #communication #remotework
Whenever I reflect on the leaders who had the biggest influence on my career, those who genuinely cared about getting to know me as a person with a life and interests outside of my job left a stronger impression. #partnership #leadership #greatworkplace #helpingothers
Staying stuck in a job or career where the situation has become untenable will invariably take a toll. Only you can decide whether that psychological toll of staying outweighs the financial risk of leaving. #happiness #choices #selfleadership #balance
Whether you are reacting consciously or unconsciously, the time has come to recognize that judging your team or prospective talent based on their demographic can negatively impact your business. #generationz #openminded #worldofwork #understandingothers #realtimeleadership
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