NMU HelpDesk @NMUHelpDesk

Northern Michigan University Academic Information Services - Computing HelpDesk nmu.edu/helpdesk Marquette, MI, USA Joined October 2009

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NMU HelpDesk @NMUHelpDesk

7 years ago

... Trying to access Educat using the Lockdown browser will work but will prompt you to close it and use a regular browser to access a quiz that requires the Lockdown browser.

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LockDown Browser update from 1/15 works differently than previous versions. The LDB will now only work from within browsers (Firefox, Chrome, Edge, Safari) and prompt to launch the LDB when a quiz requires it...

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NMU HelpDesk @NMUHelpDesk

7 years ago

NMU HelpDesk and Micro Repair Hours Mon - Thu 8 am - 7 pm Fri 8 am - 5 pm Sat Closed Sun 1 - 10 pm

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NMU HelpDesk @NMUHelpDesk

7 years ago

NMU's ISP (Merit) network problems as of 1:44 pm today, Wed, 12/19 have been resolved as of 2:50 pm EST today. If you have any questions or problems please let us know. Thank You, The NMU HelpDesk Our Holiday Break Hours Mon-Fri 8 am - 5 pm, Sat-Sun Closed, Closed 12/22 - 1/1

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NMU HelpDesk @NMUHelpDesk

7 years ago

Merit, NMU's Internet Service Provider (ISP), is experiencing problems. NMU members may experience internet access problems, i.e. can't access NMU services from other ISPs like Spectrum, or access to off campus services, like gmail, from on campus and NMU LTE connections.

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NMU HelpDesk @NMUHelpDesk

7 years ago

Educat End of Semester Maintenance Wed, 12/19, noon until Fri, 12/21, 5pm

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NMU HelpDesk @NMUHelpDesk

7 years ago

NMU HelpDesk and Micro Repair Holiday Break Hours: Mon-Fri 8 am - 5 pm, Sat-Sun Closed, Closed 12/22/18 - 1/1/19. Semester hours start Mon, 1/14

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NMU HelpDesk @NMUHelpDesk

7 years ago

NMU Library Catalog (Voyager) maintenance Tuesday, 12/18/18, 11 am - 5 pm EST

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NMU HelpDesk @NMUHelpDesk

7 years ago

DELETE the PHISHING ATTEMPT with the subjects: "Login Authentication" and "NMU Webmail Upgrade!". They have a link that tries to gather login information from you. If you accidentally used the link change your NMU password immediately.

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NMU HelpDesk @NMUHelpDesk

7 years ago

NMU HelpDesk and Micro Repair Hours Mon - Thu 8 am - 7 pm Fri 8 am - 5 pm Sat Closed Sun 1 - 10 pm

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NMU HelpDesk @NMUHelpDesk

7 years ago

HelpDesk and Micro Repair Break Hours Sun 11/18 Closed Mon - Wed 8 am - 5 pm Thu - Sun, 11/25 Closed

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NMU HelpDesk @NMUHelpDesk

7 years ago

DELETE the PHISHING ATTEMPT with the subject: "Pending Notification: Northern Michigan University is sharing a file with you". It has a link that tries to gather login information from you. If you accidentally used the link change your NMU password immediately.

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NMU HelpDesk @NMUHelpDesk

7 years ago

DELETE the PHISHING ATTEMPT with the subject: Someone left you a voice message (262)243-2729 It has a link that tries to gather login information from you. If you accidentally used the link change your NMU password immediately.

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NMU HelpDesk @NMUHelpDesk

7 years ago

DELETE the PHISHING ATTEMPT with the subject: IT DESK: Incoming Messages Pending It has a link that tries to gather login information from you. If you accidentally used the link change your NMU password immediately.

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NMU HelpDesk @NMUHelpDesk

7 years ago

A "Windows stuck on update 1511 Fix" is now available on the it.nmu.edu and HelpDesk websites in the "What's New" section in the upper right of the home pages. The fix is for NMU software images from fall 2016. This may include many T460s an older X1 Thinkpads.