This is wild. Not only is Air Canada being forced to honor a refund invented by its AI chatbot, but they tried to get out of it by claiming the bot is "responsible for its own actions." Everyone wants AI, but no one wants to be responsible for it. arstechnica.com/tech-policy/20…
@Rahll The devil truly is in the details. Fine print legalese can become so obtuse that meaning is circular or lost. A human agent would cite precedent or simply repeat the text, but the chatbot tries to actually figure it out, fails, and extrapolates. It always goes back to the data.
@Rahll alright yes I agree! the AI is liable of A LOT of illegal and infringing activity, so lock it in jail! no more AI, thanks
@Rahll I see this a lot with the generate images/videos. Mistake? AI’s fault. Weird hands? Tech’s not there yet. It’s fun making stuff from scratch and having to own the mistakes and clever solutions. Some of my best work comes from climbing out of holes.
@Rahll Lol, right on time! I was thinking about the liability issues just yesterday. x.com/maxpuliero/sta…
@Rahll Lol, right on time! I was thinking about the liability issues just yesterday. x.com/maxpuliero/sta…
@Rahll This is literally just a product that malfunctioned and they’re trying to get out of liability Chill
@Rahll Rofl, maybe AI-integration isn't that bad.. Company: "Botbro, that isn't our policiy.." AI: "WELL IT SHOULD BE!" *Shuts down and hides in it's room for 2 days because the company is being unfair* Costumer: "About that refund.." Court: "The AI was right, give him his refund.."
@Rahll imagine having a job. doing that job right. and accepting when the things you’re responsible for break, you’re responsible for fixing them. crazy concept.
@Rahll Woah. This is hilarious and seriously concerning at the same time.