MrAndersonTheRangeUK @RangeHelpCare

Joined October 2024

Tweets

402
Followers

1
Following

182
Likes

202

Gav Dickson @Gavdickson

8 months ago

@TheRangeUK absolutely raging after ordering a microwave online via your website which told me 2 were available only to turn up from 23 miles away to be told you didn't have it. Have you ever heard of real-time stock counting? The technology exists guys it's the 21st century!! 😡

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kit @kitsoup

8 months ago

@TheRangeUK still no contact re: the refund for the damaged and returned item from 8th December.. It takes 3 days for you to answer an email then all you do is keep asking for non-relevant bits if information every 3 days..Ridiculous Your CHAT-bot just gives in and cuts me off 🤷

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Gaishey @gaishey

8 months ago

@TheRangeUK hi there I have been trying to contact your St Albans store since the 19th December and no one is answering the phone regarding a click and collect item

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kit @kitsoup

8 months ago

@TheRangeUK how do I get my refund for the damaged item you sent beginning of November.. Refund authorised beginning of December but not arrived in my bank as yet.. Ive tried EVERY SINGLE METHOD OF CONTACTING YOU.. Why have you no customer services team.. Utterly ridiculous

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Vampfree1 @Vampfree1110228

8 months ago

@TheRangeUK this game is a total waste of money and should be taken off the shelves. You can not play this game as setting it up per instructions, it all falls out when you turn on over. Trying to contact the range is a nightmare

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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 @LisaYidetteWHL

9 months ago

Still battling with #therange @TheRangeUK to get my money back, which they happily took & then cancelled my order for no apparent reason. No reply to email/text etc No way of speaking to a human & hundreds of complaints online saying the same. AVOID AVOID AVOID! Shocking company

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Miss McHaffie @MissMcHaffie

9 months ago

@TheRangeUK we’ve just tried to exchange a faulty LED train, with the receipt, but have been refused. Very disappointed!

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paul phillips @afcpaul1989

9 months ago

@TheRangeUK please can you let me know why it is taking three weeks to deliver my package. Order ref W22796757-1M-V. Worst online service I have ever used. Customer service is also abysmal. I would advise anyone not to use your services. This was meant to be an Xmas present!

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Lord Wardle of Fidelis Civitas🍐🍐🏴󠁧󠁢󠁥󠁮󠁧󠁿 @PairDropped

9 months ago

How can @TheRangeUK leave you waiting 5 days for a refund for an order they can't do ? Website says they've 4 in stock,ordered & paid for 1. Now they can't pick it as not in stock yet website says they've now 3. Took funds straight away yet I have to wait 5 days for a refund !

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chloe fraser @cemfra90

9 months ago

Feeling totally robbed off by @TheRangeUK ordered a sofa provided with a delivery date which has been and gone. No response from customer services or any help how do we get a refund. @MartinSLewis @financialombuds

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Mandy Hadley @mandyhadleyx

9 months ago

@TheRangeUK be careful shopping online they use 3rd parties and lay the blame on them if anything goes wrong.. The range won’t refund you

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Hollie Bryant @HollieBryant16

9 months ago

@TheRangeUK - you have the worst customer service! I’ve been waiting weeks to hear back on a faulty chair, and still no update.

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Alan Arnold @AlanArnoldUK

9 months ago

The Range @TheRangeUK has the worst click and collect service of anywhere I’ve ever used. So many cancelled items which are in stock when you buy, yet out of stock when the order is processed. Get a more accurate system! Waste of time

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Russell Sykes @RussellPSykes

9 months ago

@TheRangeUK I have received appalling service and after trying to resolve my issue twice over the past week I’m not old I’ve got to wait another 72 hours. And you are merely an intermediary for items available on your website??? Really?

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sci-fi @simonr2012

9 months ago

@TheRangeUK your customer service is a disgrace. 3 weeks with no human response for a dressing table stool that arrived broken and nearly caused my child Injury. Sort it out. #therange #poorcare

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Jade @RubyLadyJade

9 months ago

@TheRangeUK customer service is absolutely disgraceful!! They certainly have no care or compassion towards people with Learning disabilities or special needs!!! Will never buy there again and I will tell anyone I know to not shop there!!!

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Little Wonder 🇪🇺🇬🇷 @Little_WonderUK

9 months ago

@TheRangeUK Please sort your pallet pricing out. Its all over the place and misleading. Queue to till is horrible so had to ask staff to price and they didn't know either. 10 mins trying to decipher price list to product! I left and didn't buy. 🤷🏼‍♀️

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𝓢𝓸𝓹𝓱𝓲𝓮 𝓖𝓻𝓪𝓷𝓽 💛🩵 @SophiemGrant

9 months ago

Deciding to have one more day of recovering and then go to @TheRangeUK in the morning instead of today because of the weather and just have a cup of tea and watching some more episodes of @MrsBrownsBoys.

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Rob Chivers @r_chivers

9 months ago

@TheRangeUK why have you not answered my WhatsApp query that I raised at 11:50 on 16/12? I’ve provided the details you asked for and you’ve ignored me