Ron Smouter @RonSmouter
NewDadX2, Sales and Marketing, Improving the Customer Experience Joined March 2013-
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So Pfizer has a vax mandate for employees, yet had to hire up to 1800 people to process adverse reaction reports. Oh the irony! - hours each day on the job taking calls about sick/dying people from a vax they had to take to get the job!
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Canada's current leader showing himself to be not mature enough, while the US is dealing with a leader that is...a little too mature.
Ron Smouter retweeted
Given my risk profile, I didn't want the vaccine, but I was persuaded because a) I needed to make a living and b) I was persuaded that it would protect others. Never a day goes by that I don't regret that decision. What can I do other than fight for those who were braver than me?
Ron Smouter retweeted
Congrats to #CdnTech co @ThinkCX & cofounder Ron Smouter on winning a Spiffy Award last night! 🏆🇨🇦
Ron Smouter retweeted
Congrats @ThinkCX for winning the Graham Bell Award for Best Communication Solutions #TC3Summit #CanadaTC3 #SpiffyAwards @CanCGSF #TCS_SDC
Ron Smouter retweeted
Get insight into what your customers are doing on social. Brought to you by @ThinkCX bddy.me/1oRMNXM
How to Build a Rockstar Advisory Board for Your Canadian Startup techvibes.com/blog/how-to-bu… via @Techvibes
A great example of surprising and delighting your customer - insights, personalization, and action are the keys. bit.ly/172Abod
Just got off the stage at @vefdotorg #crowdfunding event. Thanks to organizers for the great opportunity!
Challenge of wringing an ROI out of social media initiatives still a mystery for many. bit.ly/am0QZQ
The Slow Advance of Social Business bit.ly/12btURc via @cmswire #customerexperience #socialcrm #cx
Social media set the stage for improving customer experience: searchcrm.techtarget.com/opinion/Social…
Moving into Beta phase with our @ThinkCX innovative #cx toolkit for call centers. Anyone want to play with a new toy?
Crankin' it up for the official launch of @ThinkCX today. Look out World!
Gr8 one on innovation in #customerexperience by @BrianVellmure slidesha.re/vq5lBu Love to hear how co's are innovating at call center.
Looking forward to my first #TechBrew tomorrow with @aaron_nielsen
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