Elaina Stergiades @SW_Support

Research director at IDC covering software support services Framingham, MA Joined April 2009

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Elaina Stergiades @SW_Support

2 years ago

Ω Τριας Θεέ μου, Πατήρ, Υιός και Πνεύμα, ελέησον τον κόσμον. #ΜεγάληΠαρασκευή

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Elaina Stergiades @SW_Support

3 years ago

Not sure it’s an all time first, but this is the first enterprise IT infrastructure rap *I’ve* ever heard. 😀 #VMwareExplore

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Elaina Stergiades @SW_Support

3 years ago

Hoping we’ll hear customer stories from the services/success team in the keynote, but we shall see #VMwareExplore

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Elaina Stergiades @SW_Support

3 years ago

Not my coverage area at all, but the Aria solution using Aria Graph looks like a pretty cool approach to multi-cloud management #VMwareExplore

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Elaina Stergiades @SW_Support

3 years ago

Kicking off #VMwareExplore with @RaghuRaghuram highlighting roadblocks to re-platforming: lack of dev skills, weight of legacy apps, fragmented ops and security

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Matt Eastwood @matteastwood

3 years ago

General session time here at @VMwareExplore #VMwareExplore #vmwareanalyst

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Elaina Stergiades @SW_Support

3 years ago

Really appreciate the insight from @dan_zugelder on changing GTM strategies for VMware - lots of moving pieces but they’re going in the right direction #VMAnalyst #VMwareExplore

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Elaina Stergiades @SW_Support

3 years ago

HUGE thanks to the stellar @VMwareAR team for kicking off #VMAnalyst day with excellent “ask us anything” Q&A featuring @RaghuRaghuram and @ray_ofarrell - immensely valuable! #VMwareExplore

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Elaina Stergiades @SW_Support

3 years ago

Very glad to be back in downtown SFO for #VMWAnalyst day at #VMwareExplore! Looking forward to some terrific discussions with customers and partners!

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Elaina Stergiades @SW_Support

3 years ago

Interesting deep dive into Cisco’s investments for startups and VC funds thru Aspire fund->prioritize investments in enterprise tech with strong co-investors and robust engagement model #CiscoLive

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Elaina Stergiades @SW_Support

3 years ago

SO glad that @ThimayaS is interviewing an actual customer on stage->best way to share what can be accomplished with tech #CiscoLive

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Elaina Stergiades @SW_Support

3 years ago

Primary CX mission per @ThimayaS : delivering seamless experiences through simplified and integrated service delivery across Success Tracks #CiscoLive

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Elaina Stergiades @SW_Support

3 years ago

Time for @ThimayaS to take the stage and share the latest in CX developments at #CiscoLive!

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Megha Kumar @MeghaK_IDC

3 years ago

#CiscoLive @Pharrell highlighting how it is impt to have equity in #education and making sensory based education possible! Enabling kids to learn the way they want to. @ChuckRobbins @Cisco

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Elaina Stergiades @SW_Support

3 years ago

Listening to @Pharrell talk about his education non-profit @YELLOWORG and sensory learning—>but his passion for Cisco is tremendous! #CiscoLive

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Elaina Stergiades @SW_Support

3 years ago

Chuck Robbins kicks off #CiscoLive day 2 keynotes highlighting initiatives in ESG and education

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Today’s #CiscoLive keynote for included a progression of real world announcements and examples of what @Cisco is doing to simplify and improve connectivity for all of us. After two years of pandemic, it’s all more relatable than ever before.

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Elaina Stergiades @SW_Support

3 years ago

Glad to see @tnight introduce new upgrade functionality thru Nexus Cloud to simplify process and reduce downtime—>key innovations that really help IT orgs improve complex, tedious operations #CiscoLive

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Elaina Stergiades @SW_Support

3 years ago

I like to hear tech providers take ownership of past wrongs: Todd Nightingale admits placing the burden of tech complexity on IT users, so the CX suffers. Hard road to fix/change this in multi-cloud world, tho. #CiscoLive

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Elaina Stergiades @SW_Support

3 years ago

Very intrigued by the security solutions @jpatel41 is highlighting during #CiscoLive keynote—>opportunity for ML and eventually AI to improve delivery is overwhelming