Service Lab London @ServiceLabLDN
A community for service designers to learn something new, meet others and develop their craft. Meetup | Twitter. All welcome. meetup.com/London-Service… London, England Joined April 2015-
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🔴 event invitation 🔴 We are launching our brand new report: Today's Taboos on 2nd October with a panel event at The Conduit. Uncovering the hidden taboos of today. In London? Join the conversation 🗣️ Get a free ticket here: form.jotform.com/232461860915357 See you there!
📣 Join us for #SexEducation talk! 🍌 Matilda Lawrence-Jubb, Director at Split Banana 💙 Sachin Raoul, Co-Founder & CEO at Blueheart 🌈 Dr. Sarah Drummond, Director at The School of Good Services 🗓️Wednesday, 14th June 2023, 6 pm, online Sign up: meetup.com/service-lab-lo…
Have you got your ticket? This Wednesday we'll hear from 3 speakers on their people and planet work: @lxalinas @joshuastehr @lilli_graf meetup.com/service-lab-lo…
Join us for Service Lab festive catch-up on December 12 to meet other Service Labbers and just to have fun. We are so looking forward to seeing you all! Please, book your tickets on Meetup: meetup.com/service-lab-lo…

Sarah Drummond @rufflemuffin
12K Followers 5K Following Filmmaker / Designer Founder https://t.co/y0rrTvy8gJ Director @theschoolofgood DR of Design, once @wearesnook @cycle_hack Board @lomondtrossachs
Kate Tarling @kateldn
4K Followers 2K Following Author of The Service Organization. I help large orgs deliver better services at scale, through training, teaching, advice and consultancy.
Laura Yarrow @laura_yarrow
5K Followers 5K Following Head of Design for https://t.co/Z89d3ys1zV at GDS. Public speaker. Observer of humans. Crisp connoisseur. Yarn hoarder. Northerner. #ux #design
Lou Downe @LouDowne
14K Followers 851 Following Founder of @theschoolofgood Chief bean-wrangler @brodbox Trustee @stonewalluk Ex-Design Director of the UK Gov. Proudly dyslexic & non-binary 🌈 they/he
Mike Laurie @mikelaurie
2K Followers 4K Following Designer, composer, father of 4, Peckham, nice food, music, that sort of thing.
Emma McGowan @Emm_McG
3K Followers 3K Following Public sector transformation prev director @SurreyCouncil @hackneycouncil @CamdenCouncil | @socfinuk @TPXimpact | MPA @IIPP_UCL occasionally runs, always dances
Kathryn Grace (she/he... @IamKathrynGrace
5K Followers 5K Following Design Leader in #PublicSector Keeping digital health and care human and joining it up. Also post on @wecaredesign Once set up @sdleeds @gsjleeds to spark 🧨
Tash @tashwillcocks
4K Followers 3K Following Letterlover, wolfmother, design driven, @TPXImpact Learning Design @hyperisland honorary fellow @designeducation community-organiser
Indy Johar @indy_johar
24K Followers 21K Following Building the Boring Revolution @DarkMatter_Labs | @opensystemslab | @bloxhubdk | @00ecosystem | @RMiT Professor https://t.co/iN3GahNlk3
Dr Hannah May Fletche... @HannahMayFletch
297 Followers 513 Following Sheffield girl and Mum ✨️ Runner 🏃🏼♀️ Researcher 🔎
Hafsa🇵🇸 @Hafsaimproves
6 Followers 34 Following Forever rambling on about self-improvement , community and tech irl @selfstartup_
Jenny Winfield @jennywinfield
499 Followers 999 Following Trauma-Informed Design, Research and Strategy. Freelance and Head of Research @ChaynHQ
Theighez @Theighez378613
23 Followers 1K Following
Jia A @AfsarJia
102 Followers 881 Following Designer, strategist, writer, change maker, thought leader - curious about systems, sustainable processes, places & spaces
CEOEMI @the_ceoemi
4 Followers 62 Following Service Design ❤️ | Master's Student at Royal College of Art | B.Des @SrishtiManipal | prev: Design Intern @zensar | Leverage Service Design in Healthcare
Isabel Hills @isabelkhills
2 Followers 6 Following
Maisie Bowes @MaisBowes
347 Followers 604 Following Service Designer in Rail 🙋♀️🚉 Member @Common_org 🤝 Director @strangetele 📡
Dasha @dashaav_
38 Followers 92 Following research first! User researcher @CityWestminster, with an interest in systems thinking & complex organisations • MRes Design @RCA • UXC NN/g
anja100 @anja100
275 Followers 180 Following Service Experience Consultancy, Experience Design & Design Leadership Design as an agent for change: helping organisations to design the business of the future.
Monika Swiatek-Medon ... @mani_swiatek
550 Followers 2K Following Sceptic, alleged stoic, public servant and bookaholic trying to write. Service design | public health | UCD | surfing. She/her
Rick Pan @rpan
19 Followers 617 Following
Asad Bandeali @ABandeali
372 Followers 1K Following Public System Transformation Consultant @ASparkConsult Prev: @StlouiscountyMN @Foster_America @cmtysolutions @learning_goals @k12lab
Victoria Stead 💙 @victoria_stead1
142 Followers 1K Following human-centred, change maker and sharer of songs. Natural Voice leader - Rising Voices, Mamas Voices and Open Voices (she/her)
Disha Shanbhag @shanbhag_disha
206 Followers 802 Following she/her. Digital Anthropologist in the making @UCL //Frustrated venting machine.
Daniel @DLozanoSanz
461 Followers 539 Following Cofundador de Tejo La Embajada, Non Grata Cervecería y Non Grata Gaming
jpmortimer @j_mortim
115 Followers 319 Following shifting form traditional to progressive ways of designing, running and leading organisations. Using systems thinking and dealing with complexity.
LydiaP @plaatjiesl
427 Followers 898 Following #Storytelling #Communication #Development #ParentingPrograms #ECD Education for Liberation #citizenskonnek Connecting people for change #HCD #SBCC #ICT4D
Joris Claeys @knowledgEnabler
872 Followers 5K Following ChangeCultivator IDEATOR #RegenerativeDynamics #Econologics 5Ps towards #thrivability @CLEANconnectnet @SLPalliance #mbrace @ARTconnectsLIFE @ARTpreneurs
dan wang @danwang62897219
1 Followers 47 Following
T. アニッサ @t__anissa
0 Followers 37 Following
Heloisa Candello @heloisacsp
857 Followers 1K Following HCI Researcher at IBM Research Brazil. All opinions expressed are my own.
Sriram Ganeshram @sriramganeshram
12 Followers 336 Following Service design student, Experience design Intern, Chess enthusiast and Gamer.
Basoli Dhirai @BDhirai
2 Followers 58 Following
Mariana Salgado @Salgado
4K Followers 5K Following Co-designing and co-researching from Finland. Work @ICOS_RI Host @disenoydiaspora podcast on design4social change. Dreaming with social justice and peace 💚💚
longl @longl
27 Followers 262 Following
Steven Garrett @StevenRGarrett
156 Followers 270 Following Transformation and data lead at Sport England. ❤️ data, stories and optimism
Beth P @BethP05086769
1 Followers 25 Following
msid @martinsidoruk
942 Followers 3K Following Digital Strategy, Service Design, Business Innovation, HCD, Design Thinking
preedachanok @preedachanok
11 Followers 117 Following
Dr Sarah Jenkins @sajenki
1K Followers 3K Following Consultant Neuroradiologist | Accidental WB | Seeking NHS Scotland culture change through restorative approaches. BMA SCC representative.
Matilda Agace @TildaAgace
159 Followers 772 Following Developing policy and advocacy work @designcouncil | Previously participatory research @commonvisionUK (she/her)
Split Banana @SplitBananaaa
608 Followers 530 Following We're #reshapingRSHE. We've decided to log out of this platform. Find us on https://t.co/uw1hZLmG3x + say [email protected] 🍌
Shiho | service + des... @shihoservi2941
10 Followers 42 Following 😊 Designing more pleasant service for you and your customers <コト>の #デザイン、いっしょに考えてみませんか?DM,コメントはお気軽に😊 | まち歩き, 編集, 観光, 北欧 ✏️Tweets in English: #ssdtwe
Akshay Pagar @akshay84714157
38 Followers 389 Following Strategic Designer| Srishti20’ | Takshashila GCPP 23’
leanne@leajamesdesign... @leajames2023
0 Followers 13 Following Service Designer https://t.co/ETUI8lvqMg…
Service Design Nights... @SDNightsBCN
13 Followers 46 Following SDNights Barcelona is rolling out the red carpet for service designers, designers, thinkers, & doers, inviting you to mingle, make new friends, & have a blast!
... @panaches_
0 Followers 1K Following
Kate Elliott @bitterwittery
491 Followers 3K Following she/her. fainting couch owner, gazebo wanter. moss fangirl. content & project management skills. busy writing poems to Kate Hepburn’s jawbone.
Alex Eisenberg @alexeisenberg
1K Followers 2K Following Co-founder/creative/facilitator - working accross community dev, disability, health and contemporary art. 2021 @yearhere Fellow.
Laura Botsford @lj_botsford
135 Followers 400 Following Service design + innovation + user research consultant. Founder of Doing Good. I help clients to solve their problems and realise their ideas.
Gita Luz @gitaluz1
61 Followers 116 Following Innovation lead @hellobrink, working on @futurescolab to build better data for decision making to ↗️ vaccine uptake
Kató-Nagy Szilvia @szilvi_katonagy
1 Followers 67 Following
David Robson @daybydayv
286 Followers 841 Following On a healthcare quest. Unbuckled designer @tpximpact @futuregov @nhsengland, @accenture. design, inclusivity, innovation, health, caring for my dad.(he/him)
Sarah Drummond @rufflemuffin
12K Followers 5K Following Filmmaker / Designer Founder https://t.co/y0rrTvy8gJ Director @theschoolofgood DR of Design, once @wearesnook @cycle_hack Board @lomondtrossachs
Kate Tarling @kateldn
4K Followers 2K Following Author of The Service Organization. I help large orgs deliver better services at scale, through training, teaching, advice and consultancy.
Lou Downe @LouDowne
14K Followers 851 Following Founder of @theschoolofgood Chief bean-wrangler @brodbox Trustee @stonewalluk Ex-Design Director of the UK Gov. Proudly dyslexic & non-binary 🌈 they/he
Kathryn Grace (she/he... @IamKathrynGrace
5K Followers 5K Following Design Leader in #PublicSector Keeping digital health and care human and joining it up. Also post on @wecaredesign Once set up @sdleeds @gsjleeds to spark 🧨
Anab Jain @anabjain
12K Followers 932 Following Speculative, Experiential, Ecological Futures / Cofounder @Superflux /Prof. Design Investigations @d_i_studio /Dr. (h.c) @UAL /Royal Designer for Industry (RDI)
john thackara 约翰�... @johnthackara
12K Followers 2K Following What does designing for life mean in practice? Who is doing it? How we can help? I write, talk, advise, discuss. We also host offsites here in France .
Kit Collingwood @kitterati
8K Followers 3K Following Leading digital & customer services @Royal_Greenwich. Ex @UKCivilService. Part of @OneTeamGov. Vulnerable to joy; living for love. Person of @kyliehavelock
Lauren Currie OBE @_laurencurrie_
11K Followers 4K Following The woman building a confidence revolution for 1 million women Founder @upfrontglobal Co-Founder @wearesnook
Harry Scott-Trimble @HarryTrimble
2K Followers 434 Following Not really here anymore. See you on Bluesky? 🦋 Designer and fairness fan.
Policy Lab UK @PolicyLabUK
14K Followers 870 Following People-powered policy innovation for UK government and beyond
Innovation_Unit @Innovation_Unit
18K Followers 4K Following We grow and scale the boldest and best innovations that deliver long-term impact for people. UK, Australia and New Zealand.
Imma Collective @imma_collective
2 Followers 0 Following Imma is a community of impact makers. We connect and support individuals (designers & entrepreneurs) on their journey to building more sustainable companies.
Joshua (he/him) @joshuastehr
221 Followers 902 Following Looking for my next opportunity in sustainable design 🌳 Passionate about pushing humanity forward. Follow my musings on https://t.co/kPAkpUNfA9
Don't Say Gay @section28film
958 Followers 868 Following The first feature-length film about the 1988 legislation implemented by the Conservative Government banning the 'promotion of homosexuality'
Juno @juno_hq
240 Followers 277 Following Conveyancing that’s clear, convenient and reliable We're an online law firm Our DMs are open
Design Third Sector @design_tsector
97 Followers 25 Following We are a group of Service Designers that work in charities and third sector organisations. We come together to share experience and skills.
Alexis Lucio @alexisxlucio
878 Followers 799 Following I’m not on X anymore due to the dumpster fire they have become. I leave this as an archive of thoughts and values in case you need them!
Democratizing Design @democdesign
157 Followers 125 Following Amplifying the voice of UX, service design, and systems thinking for nonprofits, government, social services. Resharing interesting content.
Mega Mentor @Mega_Mentor
846 Followers 234 Following Mega Mentor is a global platform to find and connect with senior and lead-level design mentors
Guy Hickling @GuyHickling
65 Followers 34 Following Freelance web accessibility consultant providing consultancy and website audits for WCAG 2.1 compliance. Check out my tweets for developers and IT managers.
Alice Moxley @moxlet
114 Followers 163 Following South Londoner. CEO and founder of @madebypivot / alumna of @yearhere and @lsofarch / chronicling what I get up to (opinions my own)
hoda judah armani @hodajudaharmani
395 Followers 148 Following #dangerouslypositive | visiting professor | frequent Maker | occasional Writer | @rca_sd | Fellow @risd | Founder @inhouse_records |
InHouseRecords @InHouse_Records
355 Followers 64 Following We are a record label for change #dangerouslypositive #reducingreoffending
Inclusively @Inclusively_
172 Followers 309 Following We support organisations to design inclusive services, products and experiences
Derrick Grant @Derrick_L_Grant
449 Followers 624 Following The person you call to 'Design the first version of that new thing' Currently designing EV charging infrastructure.
Dr Dexter Penn @DrDexterPenn
124 Followers 268 Following Clinical Research Fellow in Cognitive Neurology @drcionucl @Brain1878 Fellow *Retweets are not an endorsement. Views expressed are my own.
Critics' Club @critics_club
409 Followers 462 Following Delivering cultural programmes allowing young people to engage with the arts as critics. Interested in working with us? Please email [email protected]
Hannah @han_jump
320 Followers 503 Following Designing a way for everyone to prove their identity online @gdsteam. Opinions my own. she/her 🌈
Rachael Gilthorpe @rtownl
251 Followers 152 Following Talking about digital, charity, exercise and TV. With the odd complaint thrown in. All views my own and likely to be accompanied by an emoji 👍
Mieka @WebberMieka
180 Followers 445 Following #BAME co-chair #innovation #strategy @BritishRedCross. All views my own.
Gita Luz @gitaluz1
61 Followers 116 Following Innovation lead @hellobrink, working on @futurescolab to build better data for decision making to ↗️ vaccine uptake
Burcu Borysik @BurcuBorysik
2K Followers 2K Following Head of Policy & Campaigns at a great charity. Tweets about health and social justice. Partial to a pretty graph. Own views, occasionally in Turkish.
Ade @Adewunmi
2K Followers 2K Following Working at the intersection of data, digital and strategy. Data strategist at @FastForwardLabs. Formerly of Teradata and GDS.
Stuart Whyte @stu_whyte
102 Followers 172 Following Founder @ ImpactSense and recovering Head of Strategy | https://t.co/QDUPM6taq3
leanne griffin mchugh @leannemgriff
3K Followers 4K Following community designer + writer + union organiser. #ADHD
Sadaf @Sadaf_U
340 Followers 1K Following Service Designer @TCSImpact 💫 Ex-Mission Guardian @libraryofthings | @CareSleeves @ChaynHQ | @we_are_liminal @muslamicmakers |Award #Emerald100 views own
SDinEducation @SDinEducation
378 Followers 110 Following Service Design in Education Network "#SDinED actively shaping the future of education"
The Black Curriculum @CurriculumBlack
24K Followers 601 Following A social enterprise that delivers Black British history through the arts, in schools and out of schools to all young people in the UK. #TBH365
Raj Panjwani @rajpanjwani
246 Followers 289 Following Service Designer. Currently trying to make some difference to the prison service.
Ksenija Kuzmina @ecoksenija
562 Followers 765 Following lecturer & researcher @lborolondon #service #design #sustainability #social change #education; co-lead https://t.co/KBBQwwhNOy project @CreateLeadAct she/her
Ottla @OttlaArrigoni
269 Followers 826 Following Design for Policy @EU_Commission & riding bikes | only personal views
Matteo @teoremo
68 Followers 156 Following Product & Service Design - previously @frogdesign, @Shelter
Ella Dorfman @AgonyAuntElla
317 Followers 508 Following Designer and public servant interested in new ideas and solving problems (she/her)
Rebecca Kemp @rebeccakemp
2K Followers 2K Following
Polly Cook 💙 @polly_cook_
1K Followers 2K Following Design Lead @TPXimpact. Digital Leader of the Year 2021 @ #DL100 former Head of Service Design & Transformation @parkinsonsuk
Matt Stibbs @MattStibbs
2K Followers 852 Following Technical product person. Love data, interop, tech plumbing ❤️. Organiser @nhshackday, @ukhealthcamp. @mattstibbs.bsky.social @[email protected]
Jack Collier @jackcols
2K Followers 2K Following Doing service design and delivery @transformuk. Previously deputy director @DfE_DigitalTech and led user centred policy design @justice_digital
Tamara Farrar @FarrarTamara
638 Followers 1K Following
Becca 🤓 @beccagorton95
370 Followers 328 Following Lead Designer @tpximpact | ex NHS, ex AND Digital | Scuba Diver 🤿| Simpsons enthusiast | Knowledge seeker | Meme queen 👸 | She/her❣️
Trilly Chatterjee @TrillyC
1K Followers 2K Following Head of Product Management @nhsengland. Audiophile. Serial hobbyist.
Zoe Macalpine @ZoeMacalpine
105 Followers 352 Following North London Lady. Mover, shaker and a sometimes fine baker.
Tey @tey
230 Followers 119 Following Head of Design & Partner @McKinsey @McKinseyDesign. Creating meaningful experiences and innovative products + services. Integrating design at the core.
One Team Gov @OneTeamGov
10K Followers 720 Following International community working to make public services better. Current Tweeters: @RobButler 🇨🇦 & @DebBlanch44 🇬🇧
Q Card Project @QCardProject
440 Followers 1K Following The Q Card is a simple and easy-to-use communication tool designed to empower LGBTQ youth and educate healthcare providers. 🏳️🌈🏳️⚧️
Deckset @decksetapp
3K Followers 2 Following Turn your Markdown notes into beautiful presentations: write the content, we'll make your slides.
Rory Hamilton @everythingiknow
1K Followers 2K Following Service Design, Queer stuff, LGBTQ+, art etc (he/they)
Zoë Prosser @Zo_Pro
519 Followers 1K Following Designing with systems, people and planet | Teaching and researching social design @Innovation_Sch | Supporting participatory land reform 🪸