Silly IT Requests @SillyITRequests
Silly IT/Helpdesk requests #sysadmin #helpdesk #users #IT #ITsupport 127.0.0.1 Joined June 2016-
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IT tech arrives at remote location for routine maintenance. Immediately swarmed by users with 59+ 'issues'. Users: These issues have been going for months!! IT: Did you open support tickets about any of the issues? Users: A what now? #HelpDesk #itsupport
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12:30pm, urgent email comes in: "Client has emailed us the attached requirements, can you build the design and finalize the effort estimate/proposal for our 3pm call"
PSA - remember that you can enable dark mode in your mobile #Outlook app. Huge difference in terms of readability, at least for me.
User: I don't know, I just turned it on and it wasn't working. *User 2hrs earlier when they couldn't find their file because they saved in the wrong place* #itsupport #HelpDesk #Users #sysadmin
#Programming as well as #Powershell #VB #scripting hide and seek champs: #sysadmin #ITSupport #Helpdesk
Folks too important to send tickets are the equivalent of the crappy BMW parked crooked in the handicap spot #sysadmin #ITsupport #Helpdesk
"Hi, I received 1 email per day for the last 15days about my password expiring, ignored them all& cant login now. FIX!" #helpdesk #itsupport
We all know at least a few Daves #sysadmin #users #ITSupport #helpdesk #infosec
"I stored my CRITICAL sales demo #SQL DBs on my #azure #VM temp drive & now they are gone. FIX or RESTORE from backup ASAP!" #itsupport
IT, our buildings are 200 feet apart. Can't we just harpoon a fiber cable across and not pay a vendor to run point-to-point? #networking
Usr: Thx for providing the instructions on how I can move my data to the new system. Im busy tho, can you move my stuff for me? #sysadmin
Rolled out #selfserve portal for <task>.Usr sends ticket requesting <task>.Point usr to portal Usr:I thought the portal was for IT selfserve
This #sysadmin / #ITSupport paradox :
When #users CC 3+ executives on a support/infra/purchase request to escalate youtu.be/EC8Jdlj4VJk #sysadmin #itsupport #Helpdesk
Usr:My mailbox is full,give me more space IT:U are @ max allowance,pls clean up some emails Usr:I refuse to do this,find me another solution
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