SmartAgent @SmartAgentHQ
We help contact centres maximise the benefits of the #cloud, improving #CSAT, reducing contact and operating costs. Official #AmazonConnect Partner. England, United Kingdom Joined September 2018-
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Come and find us at Call & Contact Centre Expo @CallCentreEx Tuesday and Wednesday this week, to talk all things #AmazonConnect #AWS. We’re at Stand CC-AG30 👍
You might have heard of businesses' migrating to a Unified Cloud Communications systems, but why should you? We're talking all about that in today's blog... smartagent.io/news/unified-c… #cloudcomms #cloud #unifiedcommunications
We love being a partner of #amazonconnect & #AWS. It’s great to see our logo on the big stage at #reInvent2019 ! #AWSreinvent2019 #AWS
We're delighted to see the official launch of #aws #AmazonConnect #Chat and share details of our ready made integration with #smartagent! smartagent.io/news/smartagen… #awsPartner #Innovation
In this blog, we're having a look at the actual ability of #AI to be used in contact centres in 2019 and whether it actually is as simple as plug, play and save. ( Clue: it isn't! ) #saas #innovation #technology smartagent.io/news/consideri…
At #SmartAgent we talk a lot about the concept of compound marginal gains in your #contactcentre to drive #efficiency and #csat. Turns out we learnt from one of the best! smartagent.io/news/contact-c… #teamsky #aws #amazonconnect
Fast-growing @CircleloopHQ unveils @SmartAgentHQ tech as revenues jump from near zero to more than £1 million in first trading year 🚀🚀🚀 businesscloud.co.uk/news/fast-grow…
We’re onsite @wearecodenation in Manchester today for our @awscloud #amazonconnect bootcamp event! #smartagent #cloud #contactcentre
Final call for our #AmazonConnect Bootcamp in Manchester. 19th June 2019. If you're considering Connect for your #contactcentre, and want to learn more about Contact Flows, #Lambda, #DynamoDB and #Lex to supercharge efficiency, register now - eventbrite.co.uk/e/amazon-conne…
Our Assist app supercharges #contactcentre efficiency, bringing all contact channels into a single agent view, and surfacing information from your CRM, order, delivery, BI and ticketing software (to name a few!) #amazonconnect #cloud #omnichannel - smartagent.io/assist
Even leadership teams who seem to be aligned often skip the critical step of defining their cloud adoption principles. This guide simplifies the 5 principle benefits to consider. amzn.to/2KIrY2s
Why migrate your enterprise #contactcentre to #AmazonConnect? lnkd.in/e_mP3W3
We're running an #AmazonConnect Bootcamp in Manchester on 19th June 2019. If you're considering Connect for your contact centre, or already using it and want to beef-up your technical skills, this one's definitely for you! Limited places available - eventbrite.co.uk/e/amazon-conne…
Looking to improve #contactcentre performance? It's all about marginal #gains. smartagent.io/news/contact-c… … #amazonconnect #aws #smartagent #AHT #cloud
60% of companies will bring #AI into everyday business by 2020 forbes.com/sites/sap/2019…
Looking forward to this week's #CallContact19. Be sure to pop by to say hello - we're at stand 322 both days! #CSAT #Cloud #AWS
Thanks to Marc Hardwick from @TechMarketView for the awesome write up about SmartAgent as part of the @CapitaPlc Scaling Partner Programme! #disrupting #innovating #thefutureofcustomerexperience
Capita Scaling Partner announces shortlisted digital disruptors as part of our @TechMarketView partnership programme ow.ly/2ZAp30mTvu5 #CapitaDigitalDisruptors
Delighted to be shortlisted for the @TechMarketView Innovation Partner Programme in association with Capita Scaling Partner #TMVInnovationPartners #CapitaDigitalDisruptors
SmartAgent... The Future of Digital Customer Experiences! Watch this space for info as we formally launch in early 2019.
Marged Cother (she/he... @Marged
2K Followers 3K Following Chief Experience Officer @our_healthpath - making health change easier. Nutritional therapist. Proud wife of @LondonFire Station Officer. Mam of 2 ❤️❤️
Paul Williams @pwill_77
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David Fernández @DavidF_MBE
258 Followers 229 Following Technical Manager & Deputy Head, Consular Contact Centre @FCDOGovUK 🌍. MBE 🇬🇧. Reinventing myself at dawn 🔭. Views are my own.
Ben Churchill @Ben_Churchill3
500 Followers 370 Following Padvocate. He/Him. The science of flatulence is pretty straightforward.
BusinessCloud.co.uk @BCloudUK
8K Followers 4K Following News and views from the UK tech scene. Edited by @jonathansymcox. Join newsletter: https://t.co/g9OU9iwYBg
Michael Maud @michaelmaud
254 Followers 856 Following Husband, Dad, @rovers fan. Also do digital design.
CircleLoop @CircleloopHQ
2K Followers 2K Following The cloud-based phone system connecting everyone, everywhere. Easy to set up and use, and easy to integrate with your favourite tech tools. Now you're talking.
RomyW. @Romy_Waddington
155 Followers 236 Following Strategic all-rounder and doer. Brand Marketing Manager @circleloophq
Jon Archer @JF_archer
810 Followers 2K Following Tech mad dad, passion for tech, electronics, home automation, genealogy, brewing, veggie gardening and aquaponics.
Natalie Longariello @Bella_Natti
12 Followers 96 Following peace love and joy, come with understanding.
Mission Labs @MissionLabsHQ
81 Followers 16 Following We power the future of business communications through cutting-edge technology. Creators of @circleloophq and @smartagenthq. AWS & Amazon Connect Partner.
Danielle McLoughlin @DaniMcLoughlin
335 Followers 341 Following All views are my own. Retweets are not endorsements.
Josh Cole Bolland @joshcolebolland
2K Followers 4K Following CEO of innovation consultancy Bolland & Co. Helping digitally transform with UX principles. NWI 30 under 30. https://t.co/8XK3WXZy2c
Micheal @ad3rinto
261 Followers 1K Following Technical Product Owner (By Day) | Full Stack Developer (By Night) I'm passionate about building great products that solve real problems. Lets' connect!
UC Summit @ucsummit
4K Followers 2K Following 📌 THIS ACCOUNT IS NO LONGER IN USE. FOLLOW @UCTodayNews FOR #UCSUMMIT UPDATES
Call Centre Helper @callcentrehelp
13K Followers 13K Following Leading contact centre magazine. News on #ContactCentre #CallCentre #CX #CCaaS #WFM #AI #Analytics
Routeoneconnect @route1connect
314 Followers 2K Following Route One Connect: Specialists in building bespoke conversational AI environments, helping you and your customer connect.
Sean Ingham @seaningham
67 Followers 808 Following Technical Director - Mission Labs @[email protected]
Garlic_Yu @YuGarlic
0 Followers 3 Following
Contact Centre Expo U... @CallCentreEx
2K Followers 2K Following 🎉REGISTRATION NOW OPEN for Europe's Leading Contact Centre Expo!🎟
R&D Tax Credit Specia... @RandDTaxClaimUK
26 Followers 86 Following We assist companies with HMRC R&D Tax Credit claims in the UK. Trust our 100% success rate and no-win, no-fee policy. Start your claim today!
Matt Currie @mcurrie95
999 Followers 2K Following @rovers fan, lover of footy, golf, beer and good jokes. Growth investor, Youth Zone trustee, Ironman. All views are too daft to be anyone else's.
Dan Brazil @brazilianx
2K Followers 4K Following Helping enterprises reinvent how they engage with their customers @Khoros Dad, husband, percussionist, trails, ultras, whisky
Capita Technology Sol... @Capita_TS
2K Followers 2K Following We’re a leading digital infrastructure provider - trusted by thousands of public and private sector enterprises across the UK.
Damian Hanson @damianhanson
467 Followers 572 Following Co-founder Mission Labs |@circleloopHQ @smartagentHQ | Northern Lad | Burnley FC |
Dan Shaw @1rogereli
172 Followers 779 Following North West Sales@Surridge sport - RUJFC u13 whites coach.
Al @almackin
7K Followers 2K Following Founder of @theEword, Founder of @Formisimo. Chair @4EverManchester. Father to Eric (dog) and husband to Kate (woman).
Matt Cowell @mcow3ll
742 Followers 270 Following Husband & Dad. Co-founder @Acceleraate. Accidental grassroots football coach. #PNEFC
Zest Copy & Comms @Zest_MarComms
1K Followers 3K Following #Freelance #B2B #copywriter and #Marketer - working together with clients to deliver creative, compelling #marketing #communications and #content.
greyhairworks! @greyhairworks
303 Followers 1K Following We are a group of folk who have been around the block a bit whilst garnering well-intentioned descriptions of "industry veterans". We help marketers do more.
Kulea.ma @Kulea_ma
382 Followers 470 Following Award winning marketing automation software and services for agencies.
Sean Ingham @seaningham
67 Followers 808 Following Technical Director - Mission Labs @[email protected]
AWS Events @AWSEvents
106K Followers 15 Following We bring the cloud computing community together to connect, collaborate, and learn from #AWS experts. #AWSSummit #AWSreInforce #AWSreInvent
Andy Jassy @ajassy
191K Followers 286 Following Lead Amazon, married and father of two kids, big sports/music/film fan, experienced buffalo wings eater. Go Kraken!
Code Nation @wearecodenation
2K Followers 4K Following Tech Training Provider | Microsoft-accredited | Ofsted Good |Certified & Bespoke Training | Software, Cyber, Data, Automation
David Naylor @DrDavidNaylor
2K Followers 2K Following Founder at Humanotics - Artificial Intelligence ¦ Customer Experience ¦ Leadership ¦ Insight & Analytics ¦ Always 'turning pro' photographer.
Antony Law @Antony_Law
1K Followers 952 Following Passionate about customer service and building high performing teams.
AWS UK & Ireland @AWS_UKI
30K Followers 59 Following Amazon Web Services in the UK & Ireland. Please direct support questions to @AWSSupport
AWS Partner Network @AWS_Partners
81K Followers 2K Following The AWS Partner Network (APN) is the global partner program for @awscloud. 🤝 Check out the APN Blog: 📖 https://t.co/phfBUdWI4n
Calabrio_EMEA @Calabrio_EMEA
765 Followers 1K Following Transforming the way organizations interact with their customers by delivering technology and solutions that empower more engaging human interactions.
Joe Eisner @joeeisner
81 Followers 37 Following always interested in fusion of technology, business and common sense
Amazon Web Services @awscloud
2.2M Followers 425 Following The official account for Amazon Web Services (AWS). For help, contact: @AWSSupport.
Capita @CapitaPlc
7K Followers 1K Following Capita is a leading provider of business process services, driven by data, technology and people. #CreatingBetter
Enabling Exceptional ... @alliants
5K Followers 311 Following Alliants has helped some of the world’s most respected luxury hotel, travel and retail brands deliver exceptional customer experiences. #OnlyatAlliants
Dragonfly AI @DragonflyAI_co
200 Followers 93 Following 🔮Predict the attention on your creative 🧠Have better understanding of your consumers ⏩Make faster decisions 🚀Ensure creative quality on a global scale
Kulea.ma @Kulea_ma
382 Followers 470 Following Award winning marketing automation software and services for agencies.
CircleLoop @CircleloopHQ
2K Followers 2K Following The cloud-based phone system connecting everyone, everywhere. Easy to set up and use, and easy to integrate with your favourite tech tools. Now you're talking.Trends for United States
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