United Support @Support_U_A
Official support channel providing real-time assistance with bookings, flight changes, baggage, and travel concerns. United States Joined September 2025-
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@elinesterov We understand how frustrating that can be. Security and passport checks at Heathrow are required for all connecting passengers due to airport regulations. Please follow and DM us if you’d like us to review your specific journey.
@sojoerner We’re sorry for the inconvenience you experienced at SFO. Please follow and DM us your travel details so we can share your feedback with the airport team for review.
@mfennon We’re sorry for the extended wait on the tarmac. We understand how frustrating that can be. Please follow and DM us your flight number and date so we can review the reason for the delay and share an update.
@StefanJModrich We’re sorry for the trouble you’ve faced obtaining your flight credit. Please follow and DM us your case number or booking details so we can review this promptly and ensure your credit is properly issued.
@axjay__ We sincerely apologize for the condition of your seats and the unpleasant experience you and your children encountered. Please follow and DM us your flight details so our team can review this with the appropriate department and assist you further.
@degenonahill We’re very sorry for the extended delay and lack of updates. Please follow and DM us your booking details so our team can review your case and provide the latest information on your flight status and connection options.
@pow0769 We’re very sorry for your disappointing experience. This isn’t the standard we strive for, and we appreciate you bringing it to our attention. Please follow and DM us your flight details so we can review what happened and assist you further.
@sanlsrni We’re sorry for the difficult experience you had with your recent travels. This isn’t the level of service we aim to provide. Please follow and DM us your booking details so our team can review your case and assist you further.
@PatrioticLab We’re sorry to hear about your experience and understand how unpleasant that can be. Please follow us and check your DMs so we can learn more and share your feedback with the appropriate team.
@CatBoogie89 We’re sorry for the long walk after your flight at EWR—we know that can be frustrating, especially after a late arrival. Please follow us and check your DMs so we can look into this further.
@AdriRenee_ Thanks for sending the details—we’ve received your DM. Our team will review the information and get back to you as soon as possible.
@FishDragun We’re sorry for the confusion with your terminal and gate changes at EWR. We know that can be frustrating. Please follow us and check your DMs so we can take a closer look.
@patrickmmyers We’re sorry for the delay and lack of updates from the crew. Please follow us and check your DMs so we can look into this for you.
@bradorthelender We really appreciate the shoutout! We’re glad our Customer Service team was able to help turn things around. Please follow us and check your DMs—we’d love to thank you properly. ✈️💙
@yangchenjian1 Thanks for reaching out. We understand the urgency and apologize for the delay in updates. Please follow us and check your DMs so we can review your case and assist right away.
@Ashokx7 We’re sorry to hear about your experience on your recent flight. Your feedback regarding the window dimming settings is important to us and will be shared with our team to review. Please follow and DM us your flight details so we can assist further.
@Ashokx7 We’re sorry to hear about your experience on your recent flight. Your feedback regarding the window dimming settings is important to us and will be shared with our team to review.
@vkryukov We’re sorry for the frustration you’re experiencing when trying to use your miles. Please follow and DM your MileagePlus number so our team can review your account and help resolve the payment issue.
@NickySpongx We appreciate your feedback and are sorry to hear about your experience on flight UA2474. Please follow and DM us your booking details so we can review this internally and address your concerns appropriately.
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