TIDAL Support @TIDALSupport
@TIDAL Support. Drop us a DM for questions, account help & more. Available daily from 6AM-9PM ET. Find answers to FAQs in bio link! support.tidal.com New York, NY Joined January 2015-
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This week's release notes: Your corner of TIDAL just leveled up. You can now add a bio to your profile. Tell the world your story, inspiration, or the random thoughts piling up in your Notes app. We won’t judge.
This week's release notes: Your playlist cover art is now yours to control. Go ahead and upload a pic of your dog in sunglasses for that “Summer Vibezzz” playlist. (Respect.)
This week's release notes: We’re back from our unapproved vacation and apparently, things changed while we were gone. *Interactive Credits and Contributor pages are back. Turns out, we can’t take one little six-month hiatus without something getting broken. *You can now update…
Thanks for bearing with us — the login issue is now resolved. Please send us a DM if you're still having trouble.
Thanks for bearing with us — the login issue is now resolved. Please send us a DM if you're still having trouble.
We're aware some users are having trouble logging in and we're looking it. Appreciate your patience!
We believe the error code issue S6001 on the Web Player has been resolved. Send us a DM if you're still having trouble. Thanks for your patience!
We're aware of an increase in the error code S6001 on the Web Player, primarily affecting Chrome users. Thanks for your patience while we dig into it!
We’ve rolled out a hotfix for error code 11102 on the web player. If you're still having trouble, send us a DM! 🔧
We’re back on track and the issue should be resolved. Thank you for your reports and for your patience!
We’re aware of some interruptions with TIDAL and are working to fix it as soon as possible. We’ll share an update when the issue is resolved. Thank you for your patience!
Today's web player and desktop release notes: Version 2024.12.4 We’ve been hard at work in the background, tidying up event tracking and refining routing behind the scenes. You might not notice all the changes, but they’re setting the stage for a smoother experience. Till next…
Today's web player and desktop release notes: Version 2024.11.27 *If you’ve ever looked at “numFollowers” on a user profile and thought, “Is this supposed to make sense?” good news: it’s gone. Now it simply says “0 followers” until someone hits that follow button. *We’ve also…
Today's web player and desktop release notes: Version 2024.11.20 We gave the User public profile page a little glow-up because you deserve nice things. Also, we squashed that annoying bug where the search page kept getting caught in a reload loop. No more infinite déjà vu. Till…
We encountered an issue affecting playback on desktop clients over the weekend, but everything is back on track now. Thanks for your reports—please DM us if you’re still having trouble.
Today's web player and desktop release notes: Version 2024.11.13 *Disconnecting from TIDAL Connect or Chromecast used to send the app into an existential crisis. After some self-reflection, playback now resumes on your desktop once you stop casting. *While we were at it, we…
This week's web player and desktop release notes: Version 2024.11.06 *Right-click paste in search is working again, so feel free to paste in that song title you copied from... wherever you found it. We won't ask questions. *For those on a mission to listen to every album known…
Today's web player and desktop release notes: Version 2024.10.30 *Lost your spot while browsing playlists? Not anymore. Now, when you navigate back from a module, it remembers exactly where you left off. *In some languages, the 'Play' and 'Shuffle' buttons got a little too cozy.…
Today's web player and desktop release notes: Version 2024.10.23 *The search bar was having a hard time letting go of old queries. It’s finally learned to move on—so when you clear a search, it stays cleared. No more ghosts of searches past haunting your screen. *Fullscreen mode…
Today's web player and desktop release notes: Version 2024.10.16 *When searching, “here’s what we found” was more like “here’s our best guess at what those typos meant.” It worked… sometimes. Now, we’ll be able to offer more accurate suggestions, no matter how inventive your…
Today's web player and desktop release notes: Version 2024.10.02 *The Shuffle button was overflowing with text in some languages, as if the characters were making a run for it. We added some padding, and now it’s back to being a tidy, single-line button. *We’ve tackled a few…
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