TROY SOS @TROYUSOS

Part of the notification system for TROY safety alerts and system notices. sos.troy.edu Joined March 2010

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TROY SOS @TROYUSOS

6 days ago

System maintenance is completed. All systems are available.

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Troy University Police have responded to an individual with a gunshot wound near the Trojan Fitness Center. The campus is not on lockdown, and police do not believe there is an ongoing threat. However, individuals are advised to avoid the area until further notice.

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TROY SOS @TROYUSOS

a week ago

Active emergency in the area of the Trojan Fitness Center at the Troy Campus. Avoid the area. If you are outside in the immediate area seek shelter. Visit sos.troy.edu for updates.

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TROY SOS @TROYUSOS

a week ago

Scheduled system maintenance has begun. Colleague (Datatel), CRM Recruit, CRM Advise and Self-Service will be unavailable until 9/1. Visit sos.troy.edu for updates.

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TROY SOS @TROYUSOS

a week ago

Several students have received fraudulent messages from someone impersonating BankMobile. Troy University and BankMobile do not send text messages about financial aid refunds. Visit sos.troy.edu for more details.

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TROY SOS @TROYUSOS

2 weeks ago

The Florida Tyndall AFB site phones and Internet are down. The ISP has been notified; no expected time of repair is available at this time. Visit sos.troy.edu for updates.

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TROY SOS @TROYUSOS

2 weeks ago

System maintenance scheduled for Friday, 8/29 starting at 6 pm CT through Monday, 9/1. During the maintenance window, Colleague (Datatel), CRM Recruit, CRM Advise and Self-Service will be unavailable. Visit sos.troy.edu for updates.

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TROY SOS @TROYUSOS

3 weeks ago

All services at the Tampa, FL Support Center have been restored.

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TROY SOS @TROYUSOS

3 weeks ago

The Tampa, FL Support Center is currently experiencing a commercial power outage that has resulted in an interruption of network and telephone connectivity. No ETA for restoration of power is available. sos.troy.edu

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TROY SOS @TROYUSOS

3 weeks ago

The issue with connectivity between Troy, AL campus and other campus locations has been repaired.

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TROY SOS @TROYUSOS

3 weeks ago

Scheduled maintenance is complete. Colleague and Self-Service are now available.

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TROY SOS @TROYUSOS

4 weeks ago

Please be advised there is currently an issue with connectivity between Troy, AL campus and other campus locations. The ISP vendors have been contacted. We will post more information as it is available until resolution.

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TROY SOS @TROYUSOS

4 weeks ago

The Colleague (Datatel) LIVE system will be unavailable this evening beginning at 8pm CST, 08/13/25, for maintenance.T his outage will NOT affect Trojan email or Canvas. However, Troy University Self-Service will be unavailable during this outage.

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TROY SOS @TROYUSOS

a month ago

All parking services have returned to normal at this time.

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TROY SOS @TROYUSOS

a month ago

The parking portal for purchasing permits and paying tickets is currently experiencing slow response times. The software vendor has scheduled an emergency maintenance window effective immediately to address the issue. sos.troy.edu

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TROY SOS @TROYUSOS

a month ago

The network authentication (SafeConnect) issues have been resolved.

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TROY SOS @TROYUSOS

a month ago

We are experiencing issues with network authentication (SafeConnect) on the Troy, AL administrative and academic networks. IT is working with our NAC vendor to troubleshoot and resolve the authentication issues. sos.troy.edu

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TROY SOS @TROYUSOS

2 months ago

Scheduled System Outage: Datatel & Associated Services (July 31–August 3, 2025) During the maintenance window, Datatel will be offline, and the following will also be unavailable: CRM Recruit CRM Advise Student Self-Service Go to sos.troy.edu for information