Many technical writers are wondering how AI would transform (or not) the industry. Here's some of our thoughts:
We have created a simple workflow for the future of documentation/knowledge management platform, and here's a nutshell:
1. There will always be human in the loop for…
You proudly complete a polished API document, only to find that constant changes during development and testing turn its maintenance into a relentless nightmare.
QA sighs, "The API doesn't match the docs at all!" Then, tackling a legacy project, you find a mess of undocumented APIs, with the original developer long gone...
Honestly,
Why do devs dread writing docs? 🤔
The short-term payoff of coding build API, pass tests, ship feels way more rewarding than pausing to document.
Docs slow you down in a sprint, but they're gold for collaboration!
Midnight dev drama:
Frontend pal pings me: "Backend API format changed again? A heads-up would be nice!"
Guilty as charged tweaked the return value structure this afternoon but forgot to update the docs in the chaos.
Time to automate those updates?
Is your SaaS team stuck with outdated docs?
Rapid product updates often leave guides obsolete, frustrating users & draining resources.
How do you keep your docs in sync?
Share your tips!
New product launch?
Training employees or guiding customers can be tough when complex workflows are hard to explain in text, leading to confusion & errors.
How do you simplify it? Share your tips!
"Where can I find the API documentation?"
"I'll share the link once I'm done with this coding task."
"Is the documentation up to date?"
"It’s mostly current, but some sections might need a slight refresh."
"Such conversations are all too familiar among development teams,…
Struggling with tedious product docs, SOPs, and knowledge bases?
>Manually logging steps
> writing instructions
> adding screenshots
> formatting eats up time
especially when updates can't keep up with rapid iterations🤣🤣
Share your solutions and ditch the doc grind!
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