LevelAI @TheLevelAI
Disruptive #ContactCenter software #CCaaS using advanced #AI & #NLU to automate outdated workflows for agents & #QA teams. #CallCenter #CallCenterSolutions thelevel.ai Mountain View, CA Joined July 2019-
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We're thrilled to announce our $39.4M Series C funding! To our customers: Your trust and partnership have been invaluable. We're excited to accelerate our growth, push the boundaries of AI innovation, & continue delivering exceptional value. #CX #AI #FundingNews
Take your financial services contact center into a new era of quality assurance with Level AI. Our Generative AI-driven tools ensure compliance, boost efficiency, and enhance CX. Learn more: hubs.la/Q02G3Dk30 #GenerativeAI #ContactCenter #FinancialServices #LevelAI
With Level AI Auto-QA doesn't mean agents being subject to the hallucinations of the latest toy from silicon valley. Along with an in-house generative AI trained for contact centers, we manually review thousands of QA scores every month. hubs.la/Q02DGhDQ0
Transform your contact center QA with Level AI's groundbreaking Smart Skip!⚡Our industry-first AI feature automatically navigates to crucial moments in agent screen recordings—such as application switches & data entries. Learn more: hubs.la/Q02C4Pvr0 #callcenter #AI #QA
Empower your agents to conquer complex calls with Level AI's Agent Assist. Our real-time AI solution provides instantaneous knowledge at agent's fingertips to reduce average handling time (AHT), slash wrap-up time, & elevate CX. Click here to learn more - hubs.la/Q02xYVyZ0
Learn how service leaders are prioritizing proactive problem-solving, insightful analytics, and technology-driven efficiency to exceed expectations and deliver exceptional service. Click here to learn more - hubs.la/Q02vGlkV0 #Gartner #Contactcenterleader #GenerativeAI"
Explore how a Real Estate investment trust transformed its customer service by partnering with Level AI, addressing challenges like transcription accuracy, outdated interfaces, and rising costs. Click here to learn more - hubs.la/Q02rRSWM0 #CustomerSupport #RealEstate
Learn how Level AI revolutionized customer support for a global restaurant reservation platform, automating QA workflows, reducing AHT by 18%, and providing deep insights to enhance service and efficiency. Learn more - hubs.la/Q02rtyCb0 #LevelAI #customersupport #CX #QA
Discover how customer service leaders are tackling 2024's key challenges: optimizing self-service, navigating generative AI's potential, and harnessing customer journey analytics for superior CX. Learn more - hubs.la/Q02r1ygj0 #LevelAI #Gartner #CX #contactcenterQA
"5 Best Practices for Voice of the Customer Programs" – a must-read for anyone passionate about elevating their customer experience strategies in 2024! Develop comprehensive VoC strategies that can cultivate a culture of customer obsession. Learn more: hubs.la/Q02jkDMc0
Generative AI is redefining what customer experience teams can do. Gone are the days of making endless surveys for every touchpoint that only serve to annoy customers. Learn all you need to know about Gen AI as a CX pro here: hubs.la/Q02hWYR50 #customerexperience #CX
Turn contact center interactions into learning assets with Level AI's Conversation Library. Build a repository of insightful conversations, share with agents and teams to boost coaching, foster collaboration, & distribute customer insights. Learn more - hubs.la/Q02hLP5m0
This festive season, gift your contact center Heroes the superpowers they truly deserve. Gift them Level AI! Learn more: hubs.la/Q02dHBj60 #GenerativeAI #LevelAI
🌟 Dive into our latest blog to discover how Level AI partnered with an e-commerce company to revolutionize its customer support operations. 🛍️ Click here to learn more - hubs.la/Q02dfh--0 #CustomerSupport #Ecommercecontactcenter #GenerativeAI
🚀 Ready to take your sales performance to the next level? Uncover agent behaviors & customer patterns that drive conversions and up-sell opportunities with Generative AI.🌟💬 Learn more -:hubs.la/Q026Svx40 #salesperformance #generativeai #contactcentersales #salesagents
🔥 Thrilled to share our latest case study where a forward-thinking e-commerce company leveraged Level AI to transform their QA program. Discover their success secrets and the paradigm shift in their contact center operations. 🚀 hubs.la/Q026DkwZ0 #AI #QA #Ecommerce
Are you curious about the impact of Level AI in reducing costs and improving efficiency? 🤖 This blog dives into a real-world case study of a prominent health and wellness company. Read more here: hubs.la/Q0268K_T0 #AI #ContactCenter #QualityAssurance #CustomerExperience
🌟 Discover the incredible power of AI in contact centers! 🤖✨ Our latest blog post reveals the 5 amazing benefits of AI-driven contact center quality assurance. Read more here: hubs.la/Q024lVzc0 #AI #ContactCenter #QualityAssurance #CustomerExperience
👋 Eliminate contact center fines with Level AI's generative AI—analyzing calls for compliance, flagging breaches, and enabling swift corrective action. 💪 Click here to learn more - hubs.la/Q024DfZH0 #contactcentercompliance #contactcenter #customerservice
📣 Looking to enhance your call center performance? 📞🚀 Dive into our latest blog to discover the top Call Center QA challenges and learn how to overcome them with AI! 💥🤖 Check it out here: hubs.la/Q024lFgc0 #CallCenterQA #AIRevolution #CustomerServiceExcellence
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