Uniserve @UniserveHelp

High-speed Internet, digital phone and a suite of managed services for business. Monitored Mon-Fri 9-5 pm PST 604.395.3900 | 1.844.395.3900 uniserve.com Vancouver, British Columbia Joined July 2015

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Uniserve @UniserveHelp

7 years ago

The earlier email and My Account issue has been resolved. Thank you for your patience.

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April 23, 9:20 am- We are currently having issues with our Webmail servers. We have identified the issue and are currently working on a fix. Please note this will also affect My Account on our site. We apologize for the inconvenience.

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Uniserve @UniserveHelp

7 years ago

2 pm Update - Inbound/outbound calls are now restored. We apologize for any inconvenience and appreciate your patience.

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Uniserve Canada @WeAreUniserve

8 years ago

#IWD2018 is tomorrow, March 8. To show our support, we profiled three talented women at Uniserve. Meet Chere, our Director of Customer Experience, and read about her thoughts on what everyone can do to support women in the workplace. #PressforProgress ow.ly/uHjd30iOBoh

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Uniserve @UniserveHelp

8 years ago

Hi everyone! We have a new account for all things #Uniserve news, product updates/launches, and fun tech-content. Find us at @WeAreUniserve and give us a follow! This account will still be active with help-related questions/updates. Thanks for your support! - DW

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Uniserve @UniserveHelp

8 years ago

UPDATE: There is a current issue with a fiber line between Vancouver & Seattle causing many customers to have very slow speeds. This is upstream from Uniserve and impacting many Internet providers. ETA is 7am PST Feb 28. We apologize for any inconvenience~Chere

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CDN BUSINESS JOURNAL @CanBizJournal

8 years ago

@UniserveHelp receives TSX Venture Top 50 award for 2017. Here's a short video: youtu.be/iqN5pu810zU #tech #technology #telecom

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Uniserve @UniserveHelp

8 years ago

Uniserve is very pleased to announce it has received a highly prestigious award from the TSX Venture Exchange as one of the top 50 companies on the exchange for our strong performance last year! youtu.be/iqN5pu810zU

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Uniserve @UniserveHelp

8 years ago

Congratulations to the BC-led team for all their hard-work on the Digital Technology Supercluster! The federal funding will help attract $1.4 billion in investments and add 50,000 jobs to our economy. Proud to a member of the team! #DigitalSupercluster ow.ly/ipzT30iw4Ca

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Uniserve @UniserveHelp

8 years ago

We at #Uniserve want to wish you a #HappyValentinesDay 💝! Are you going out with SOs/loved ones or chilling at home in your PJs watching TV (or both!? #goals)? Hit reply to let us know your love-day traditions! #YouandU

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Uniserve @UniserveHelp

8 years ago

Check out our CEO Nicholas Jeffery on @BIVnews's @Roundhouse983 show talking about the #smartcitieschallenge and the joint bid by @CityofVancouver and @CityofSurrey! #smartcity #Uniserve ow.ly/Juz430ijEI8

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Uniserve @UniserveHelp

8 years ago

We are excited to announce our new partnership with Trustwave, a leading #cybersecurity and managed services provider. #Uniserve is committed to providing our customers with the top security tools to protect businesses and important data. ow.ly/QGwP30ihYNR

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Uniserve @UniserveHelp

8 years ago

Congrats to Chance, our Product Support Specialist - he's tying the knot this weekend and we couldn't be more pleased for him! The Uniserve family gets bigger every day #ido #forever

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Uniserve @UniserveHelp

8 years ago

Message from the CEO to Uniserve Customers effected by recent power outage: home.uniserve.com/customer-updat…

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Uniserve @UniserveHelp

8 years ago

Email Outage Update: As mentioned, emails are flowing and it will take some time to get through the backlog of queued ones. We are estimating by 4 pm at the latest. We sincerely apologize for this and understand the impact on our customers. ~Chere

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Uniserve @UniserveHelp

8 years ago

Email Outage Update: Emails have started to process and are sending. There is a significant amount in the queue so this will take some time to get through the backlog. Once I have a better time line I will update. Thank you ~Chere

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Uniserve @UniserveHelp

8 years ago

Email Outage Update: (2/2) All incoming email is queued and will be delivered once the servers recover. Your business is important to us and we are working as quickly as possible to restore email ~Chere

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Uniserve @UniserveHelp

8 years ago

Email Outage Update: (1/2)The power event caused some servers to go offline and one server did not recover. Technicians are in the process of recovering the server and do not have an ETA at the moment. This outage is related to power and no data has been compromised.

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Uniserve @UniserveHelp

8 years ago

Our Techs have identified the issue causing email log in errors and working to resolve it. We do not have an ETA yet, but we will update social media and our network status page as soon as have any new info. Our sincere apologies~Chere

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Uniserve @UniserveHelp

8 years ago

We are aware of the email issue that resulted from the power outage last night. Our team is working on this and we will update social media as soon as we have new information. Our apologies and we appreciate your patience ~Chere