Usable Help @UsableHelp
Examining documentation and onscreen help since 2002. A resource for technical writers, instructional designers, and developers. usablehelp.com Chicago - Silicon Valley Joined January 2012-
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Apple's latest publications Style Guide is now available in the iBooks Store. itunes.apple.com/us/book/apple-…
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Alton Brown teaches how to read instructions, well. altonbrown.com/how-to-read-a-…
How AT&T taught people to dial phones, in 1936, when operators were replaced by direct dialing. ow.ly/XUGHC
These are your customers. Do you think they're going to read your lovely manual? esquire.com/lifestyle/a401…
Web version of Apple Style Guide: help.apple.com/asg/mac/2013/
You think you know minimalism? Maybe not so much. ow.ly/RL0m4
Help Crafter is a new OS X app for building help systems. ow.ly/R6IFv
A fun article with a ridiculous conclusion. "The disappearance of the instruction manual". infomanagementcenter.com/publications/e…
It's like phone-a-friend, without friends. ow.ly/HwoyM
How did two software manuals make the bestsellers list in 2014?ow.ly/H6ZfF
Exercise your creative instructional design muscles with a new book. ow.ly/GM9CT
Death throes of relevancy - is printed documentation some sort of joke to you? ow.ly/GEDrt
Developing mobile doc? You need this book. ow.ly/EP0KP
Simplifying Armageddon - the most important technical document in the world.ow.ly/CZBzV
So long, Macworld. A magazine endorses the poison that killed it. ow.ly/CDoX7
Using Vine for instructional materials. g2meyer.com/usablehelp/sin…
Why everything is OK. How UI conventions are born. ow.ly/AEbwu
Documentation doesn't need to make things easy. ow.ly/zmXuU
Converting poor documentation to a sticker doesn't resolve any problems. Honest. ow.ly/y3UFR
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